I have purchased many things from wesh and i am almost always satisfied. The ship time is usually 2 weeks to 2 months but if your package doesnt arrive by the time they estimate it will you get a full refund, and alot of time it shows up shoirtly after... if you are unsatisfied they will refund you as well... they are a trustworthy site.
They happily take your money but when you ask where your order is... lost and too bad for you! Customer service is non existent. Won't shop Wish ever again
Good offers, but sometimes delivery cost more than the products. Usually I received everything earlier than the delivery date was. They have a lot of funny staff for cheap.
The order takes long to arrive or it doesn't arrive at all when I ask for refund they paid partial waiting on full refund for items. Unfortunately bad business
Ordered one thing, received quite something else, and I had to wait for it to be shipped from China. Don't buy from this company. They don't have a clue.
Great prices, not to fond of wait time on a lot of purchases I've made, overall satisfied with all products I've bought. Ordered 2 products that I never received.
It takes some time for some items, others come very fast, all items exactly what you see.:-)
Fun to shop, great variety.
Hard to get in contact with sellers.
To many time bad quality and false information on the product by the sellers, sometime I had to ask for a refund because I received something cheap or broken
Great service and the products came on time. I have never had any issues with wish, always very helpful and nothing was too big for any of the sellers
Wish shopping is not all it's cracked up to be the items are cheaply made knock offs from China and they scammed me out of 905.00 for a PlayStation 5 game all I received was a FedEx envelope with a packing slip in it and they refuse to give me back my money the store name on wish is Twin Cell of of Brooklyn New York don't order these electronics from them cause all they have is just a picture of the item its a fake store and if you want more information about wish feel free to call or text Debb *******338 This is the PlayStation 5 that you will get from wish and twin cell
Hi Debbie. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Dont buy from wish you pay but never get the goods no customer service or refund lost my money. Waited months and months but stuff never arrived absolute con.
Hi Suzanne. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Unfortunately, some items ordered 3 months ago, have not been received yet. The sellers constantly change the delivery time! I'd never buy anything from the Wish anymore. Wasting time!
Hi Farhad. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
WISH IS A TOTAL SCAM ALL AROUND. THE ITEMS ARE OFTEN COUNTERFEIT AND NOT AS DESCRIBED AND IN THE PICTURE. ITEMS ARE CHEAPLY MADE CHINESE MANUFACTURED. YOU GET SCREWED BY THE SHIPPING FEES AND ITEMS DON'T ARRIVE AT ALL BUT THERE IS NO WAY TO GET YOUR MONEY BACK. AFTER ASKING FOR A COUPLE OF LIGITIMATE REFUNDS MY ACCOUNT WAS BLOCKED FROM CONTACTING CUSTOMER SERVICE. I EMAILED THEM AND TIME AFTER TIME GOT NON RELATIVE AUTO REPLIES. I SPEND OVER $1000. 00 FOR A CHRISTMAS FOR MY CHILDREN THAT IS NOW RUINED. I AM ON A FIXED DISABILITY INCOME AND GOT SUCKERED IN BY THIS SITE AND AM NOW IN DEBT.
Buyer beware. I took a chance on Wish.com and ordered a few things. A case and screen protector for a tablet and some LED light strings. The lights resembled what was on the picture (if you squinted, tilted your head, and covered one eye) but a miniature dollhouse version of it. LOL Jokes on me. You got me. OK, I know that you get what you pay for. I figured ok it will be of a inferior quality, but at the price, if it lasted one season it would be ok. As it is, I'm afraid to plug them in. The case and screen protector didn't fit. Not too bad until you factor the two months it takes to get something delivered. Going to a shady swap meet vender is preferable to shopping at Wish.com. If you have gotten something from them and it didn't totally Suck, you have set a really low bar or you were pretty lucky. They also make correspondence with customer care so tedious and arduous that you will be more likely to give up and cut your losses then follow through an waste another couple of month going back and forth. Makes me a little gun shy on trying other sites that are trying to compete with the giants like Amazon and Ebay. I want to give them a chance but...
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Generally speaking, the shipment is very slow. 50% at least has OK goods. 5% of merchandises were poor quality and did not match with description. The other 45% were average goods or a little below.
Dont order from this site. I placed an order and paid... was 6 weeks into the order and it didnt come... enquired and they said as its gone over we will refund you the money and you keep the order when you recieve it as its reached your country. Well i recieved the refund but 2 months now and i still havent recieved what i ordered so i dnt think they posted it out... same thing happened to my sister so Beware!
I'm making order in 2021/02/06 and nother one 2021/06/24 never delivered and asked to tracking number never give me I send many emails no answer a think lose my money is worse company to buy
Hi Mario. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Ive had more great experiences with WISH than bad. I enjoy most of the jewelry Ive got through them. Theyre not 925 silver, but for the price we can put up with a little lie.
I bought many things from Wish. At first I figured it's cheaper and worth a LITTLE wait time. Now
The wait is forever and no
Item and in the end they gave me one full refund and another partial for a wait time of MONTHS!
Don't order from WISH! It's not
Worth it at all and I sincerely "wish" it were.
Hi Gary. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I had ordered several items from wish in April and May of this year. Recieved but two. Where are my items? These items were paid for in full. Unable to speak with representative via phone.
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Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
Hi Kym. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!