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California
2 reviews
4 helpful votes
Follow sean m.
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I have purchased many things from wesh and i am almost always satisfied. The ship time is usually 2 weeks to 2 months but if your package doesnt arrive by the time they estimate it will you get a full refund, and alot of time it shows up shoirtly after... if you are unsatisfied they will refund you as well... they are a trustworthy site.

Date of experience: December 6, 2017
California
1 review
0 helpful votes
Follow Kym W.
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They happily take your money but when you ask where your order is... lost and too bad for you! Customer service is non existent. Won't shop Wish ever again

Date of experience: June 20, 2020
Wish C. Wish Rep
over a year old

Hi Kym. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
0 helpful votes
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Alway Good Deal
February 18, 2021

Good offers, but sometimes delivery cost more than the products. Usually I received everything earlier than the delivery date was. They have a lot of funny staff for cheap.

Date of experience: June 15, 2018
New York
1 review
4 helpful votes
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Not satisfied
October 4, 2016

The order takes long to arrive or it doesn't arrive at all when I ask for refund they paid partial waiting on full refund for items. Unfortunately bad business

Date of experience: October 4, 2016
Alabama
1 review
0 helpful votes
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Wrong items sent
July 4, 2021

Ordered one thing, received quite something else, and I had to wait for it to be shipped from China. Don't buy from this company. They don't have a clue.

Date of experience: July 4, 2021
Utah
1 review
1 helpful vote
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Wish Products
January 12, 2018

Great prices, not to fond of wait time on a lot of purchases I've made, overall satisfied with all products I've bought. Ordered 2 products that I never received.

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Products for good prices
January 12, 2018

It takes some time for some items, others come very fast, all items exactly what you see.:-)
Fun to shop, great variety.
Hard to get in contact with sellers.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Products just acceptable
January 14, 2018

To many time bad quality and false information on the product by the sellers, sometime I had to ask for a refund because I received something cheap or broken

Date of experience: January 14, 2018
Australia
1 review
1 helpful vote
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Fantastic service
January 19, 2018

Great service and the products came on time. I have never had any issues with wish, always very helpful and nothing was too big for any of the sellers

Date of experience: January 16, 2018
Georgia
2 reviews
0 helpful votes
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Scammed
January 2, 2022

Wish shopping is not all it's cracked up to be the items are cheaply made knock offs from China and they scammed me out of 905.00 for a PlayStation 5 game all I received was a FedEx envelope with a packing slip in it and they refuse to give me back my money the store name on wish is Twin Cell of of Brooklyn New York don't order these electronics from them cause all they have is just a picture of the item its a fake store and if you want more information about wish feel free to call or text Debb *******338 This is the PlayStation 5 that you will get from wish and twin cell

Date of experience: January 2, 2022
Wish C. Wish Rep
over a year old

Hi Debbie. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
0 helpful votes
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Scam
July 11, 2020

Dont buy from wish you pay but never get the goods no customer service or refund lost my money. Waited months and months but stuff never arrived absolute con.

Date of experience: July 11, 2020
Wish C. Wish Rep
over a year old

Hi Suzanne. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
0 helpful votes
Follow Farhad K.
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Unfortunately, some items ordered 3 months ago, have not been received yet. The sellers constantly change the delivery time! I'd never buy anything from the Wish anymore. Wasting time!

Date of experience: August 22, 2020
Wish C. Wish Rep
over a year old

Hi Farhad. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
2 reviews
37 helpful votes
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Total scam
December 3, 2019

WISH IS A TOTAL SCAM ALL AROUND. THE ITEMS ARE OFTEN COUNTERFEIT AND NOT AS DESCRIBED AND IN THE PICTURE. ITEMS ARE CHEAPLY MADE CHINESE MANUFACTURED. YOU GET SCREWED BY THE SHIPPING FEES AND ITEMS DON'T ARRIVE AT ALL BUT THERE IS NO WAY TO GET YOUR MONEY BACK. AFTER ASKING FOR A COUPLE OF LIGITIMATE REFUNDS MY ACCOUNT WAS BLOCKED FROM CONTACTING CUSTOMER SERVICE. I EMAILED THEM AND TIME AFTER TIME GOT NON RELATIVE AUTO REPLIES. I SPEND OVER $1000. 00 FOR A CHRISTMAS FOR MY CHILDREN THAT IS NOW RUINED. I AM ON A FIXED DISABILITY INCOME AND GOT SUCKERED IN BY THIS SITE AND AM NOW IN DEBT.

Date of experience: December 3, 2019
Texas
1 review
1 helpful vote
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Buyer beware. I took a chance on Wish.com and ordered a few things. A case and screen protector for a tablet and some LED light strings. The lights resembled what was on the picture (if you squinted, tilted your head, and covered one eye) but a miniature dollhouse version of it. LOL Jokes on me. You got me. OK, I know that you get what you pay for. I figured ok it will be of a inferior quality, but at the price, if it lasted one season it would be ok. As it is, I'm afraid to plug them in. The case and screen protector didn't fit. Not too bad until you factor the two months it takes to get something delivered. Going to a shady swap meet vender is preferable to shopping at Wish.com. If you have gotten something from them and it didn't totally Suck, you have set a really low bar or you were pretty lucky. They also make correspondence with customer care so tedious and arduous that you will be more likely to give up and cut your losses then follow through an waste another couple of month going back and forth. Makes me a little gun shy on trying other sites that are trying to compete with the giants like Amazon and Ebay. I want to give them a chance but...

Date of experience: August 19, 2020
Wish C. Wish Rep
over a year old

Hi Marc. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Florida
1 review
0 helpful votes
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Some venders are better than others
August 22, 2018

Generally speaking, the shipment is very slow. 50% at least has OK goods. 5% of merchandises were poor quality and did not match with description. The other 45% were average goods or a little below.

Date of experience: August 20, 2018
GB
1 review
0 helpful votes
Follow Zahra a.
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BEWARE!
December 24, 2016

Dont order from this site. I placed an order and paid... was 6 weeks into the order and it didnt come... enquired and they said as its gone over we will refund you the money and you keep the order when you recieve it as its reached your country. Well i recieved the refund but 2 months now and i still havent recieved what i ordered so i dnt think they posted it out... same thing happened to my sister so Beware!

Date of experience: December 24, 2016
Canada
1 review
0 helpful votes
Follow Mario T.
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I'm making order in 2021/02/06 and nother one 2021/06/24 never delivered and asked to tracking number never give me I send many emails no answer a think lose my money is worse company to buy

Date of experience: March 21, 2021
Wish C. Wish Rep
over a year old

Hi Mario. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Ireland
1 review
0 helpful votes
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Some stores are great, others are bad!
January 12, 2018

Ive had more great experiences with WISH than bad. I enjoy most of the jewelry Ive got through them. Theyre not 925 silver, but for the price we can put up with a little lie.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Gary S.
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I bought many things from Wish. At first I figured it's cheaper and worth a LITTLE wait time. Now
The wait is forever and no
Item and in the end they gave me one full refund and another partial for a wait time of MONTHS!

Don't order from WISH! It's not
Worth it at all and I sincerely "wish" it were.

Date of experience: July 8, 2020
Wish C. Wish Rep
over a year old

Hi Gary. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

California
1 review
0 helpful votes
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Where are my items?
July 14, 2020

I had ordered several items from wish in April and May of this year. Recieved but two. Where are my items? These items were paid for in full. Unable to speak with representative via phone.

Date of experience: July 14, 2020
Wish C. Wish Rep
over a year old

Hi Vivian. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778