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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Online order process is great
June 19, 2018

I'm a bit disappointed that everything is taking a bit longer this time. I have ordered several times and everything has arrived when it was indicated. Everything turns out perfectly fine but the last couple of shipments have taken a month or so longer than originally stated. I love shopping with you and I love the great variety of products you sell.

Date of experience: June 17, 2018
Wisconsin
1 review
0 helpful votes
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Wish rocks!
June 19, 2018

I've ordered many things from wish and have been happy each time. I plan to order many more things. My wife has been happy with all of her purchases as well.

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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Great
June 19, 2018

I am very happy with it the product it ok on time delivery i am going order more thank for sale a good product

Date of experience: June 17, 2018
Florida
1 review
0 helpful votes
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No customer service
June 19, 2018

I have been refused for a two dollars refund for an item I paid and never received. You sent me several messages begging me to wait and now its too late for a refund

Date of experience: June 17, 2018
France
1 review
0 helpful votes
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Wish is the best
June 19, 2018

Large choice for very good prices.
Excellent contacts with sellers!
Fast deliveries to France (within a week)

Date of experience: June 17, 2018
Germany
1 review
0 helpful votes
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Fantastic
June 19, 2018

Everytime i order from wish I'm pleased with my purchases. If the order isn't right they make it right.

Date of experience: June 17, 2018
Ohio
1 review
0 helpful votes
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Pleased
June 19, 2018

It might take a few weeks but you get the product. There are some realky nice things on the site. I enjoy shopping.

Date of experience: June 17, 2018
Spain
1 review
0 helpful votes
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Producto de buena calidad
June 19, 2018

Producto de buena calidad se entregó muy rápido es una herramienta que me hace mucha falta lo recomiendo es de confianza

Date of experience: June 17, 2018
California
1 review
0 helpful votes
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That wish is good
June 19, 2018

Wish is good although they allow some fake makeup products to be made so it's buyer beware but you get that on ebay as well. I love it. I also love how efficient the refunds are and don't use other sites. I trust Wish.

Date of experience: June 17, 2018
Denmark
1 review
0 helpful votes
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Lot of good stuff, lot of bad
June 19, 2018

And it takes for ever to get it with the postal service. And a lot of the prices Are wrong. A lot counterfeit merch.

Date of experience: June 17, 2018
Singapore
1 review
0 helpful votes
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Excellent
June 19, 2018

Good to have experience with wish items are all affordable to buy and good quality with no worries to use the application and responding customer service if we would like to refund item

Date of experience: June 17, 2018
Utah
2 reviews
0 helpful votes
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Great shopping
June 19, 2018

Tons of products, great prices, overall great to get on site and find unique things, would highly recommend this site

Date of experience: June 17, 2018
New York
1 review
0 helpful votes
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Speedy and Cheap
May 5, 2021

Wish is a great site for teachers of young children. So much to choose from at good prices. My only
Suggestion would be to have sellers list sizes of items in both metric and standard units for us ignorant Americans who buy a lot of your products.

Date of experience: June 17, 2018
NL
1 review
0 helpful votes
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Very fast delivery most of the time and the product useally fits the description. The prices are very reasonable. Maybe it's a good idea to sell electronic and technical parts for building your own projects.

Date of experience: June 17, 2018
New Zealand
1 review
0 helpful votes
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Brilliant site
June 19, 2018

Love the products I have brought on wish site, the only thing I would say is when tracking items sometimes not its not up to date, its had to track at times. Other than that great site

Date of experience: June 17, 2018
Spain
1 review
0 helpful votes
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Excelente
June 19, 2018

Gracias equipo de wish, una gran tienda de compra online. Muchos artículos y de buena calidad. Los envíos son rápidos y no tienes ningún problema Di tienes algo que devolver

Date of experience: June 17, 2018
France
1 review
0 helpful votes
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Excellent
June 19, 2018

Excellent. Beaucoup de choix un large choix de taille des avis publiés sur chaque article apparemment vérifié et fiable. La qualité est à verifier sur cetain articles.
Satisfait dans l ensemble. Des remboursement si le colis n'est jamais parvenu.

Date of experience: June 17, 2018
Belgium
1 review
0 helpful votes
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Ik vind Wish héél leuk om te bezoeken en te winkelen! Heel goedkoop en héél uitgebreid in zoveel verscheidene artikelen! Ook eenvoudige manier om te betalen met het bewaarde betaalkaartnummer.
MAAR: ik ontving reeds schoenen die 4 maten groter waren dan mijn bestelling; een compleet andere uitvoering van een artikel dan mijn bestelde artikel; oorringen die kapot geleverd werden,...
Terugsturen en verzendkosten betalen zijn dan zeker weer geen optie in deze gevallen!

Date of experience: June 17, 2018
Maryland
1 review
1 helpful vote
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Every item I ordered was junk!
June 19, 2018

Every item I bought was cheap, small, colorless and looked nothing like the pictures. Also the shipping was ridiculous.The shipping was equal to or more than the item. Every item came at a different time & took a month - 2 months. Some items I still havent received. I was very dissatisfied. I will never order from WISH again :(

Date of experience: June 17, 2018
Florida
1 review
0 helpful votes
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The price and product are great
June 19, 2018

Overall, the majority of your products that I received were great, and ones that came to me broken was refunded, thank you wish.

Date of experience: June 17, 2018