On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm a bit disappointed that everything is taking a bit longer this time. I have ordered several times and everything has arrived when it was indicated. Everything turns out perfectly fine but the last couple of shipments have taken a month or so longer than originally stated. I love shopping with you and I love the great variety of products you sell.
I've ordered many things from wish and have been happy each time. I plan to order many more things. My wife has been happy with all of her purchases as well.
I have been refused for a two dollars refund for an item I paid and never received. You sent me several messages begging me to wait and now its too late for a refund
Large choice for very good prices.
Excellent contacts with sellers!
Fast deliveries to France (within a week)
It might take a few weeks but you get the product. There are some realky nice things on the site. I enjoy shopping.
Producto de buena calidad se entregó muy rápido es una herramienta que me hace mucha falta lo recomiendo es de confianza
Wish is good although they allow some fake makeup products to be made so it's buyer beware but you get that on ebay as well. I love it. I also love how efficient the refunds are and don't use other sites. I trust Wish.
And it takes for ever to get it with the postal service. And a lot of the prices Are wrong. A lot counterfeit merch.
Good to have experience with wish items are all affordable to buy and good quality with no worries to use the application and responding customer service if we would like to refund item
Tons of products, great prices, overall great to get on site and find unique things, would highly recommend this site
Wish is a great site for teachers of young children. So much to choose from at good prices. My only
Suggestion would be to have sellers list sizes of items in both metric and standard units for us ignorant Americans who buy a lot of your products.
Very fast delivery most of the time and the product useally fits the description. The prices are very reasonable. Maybe it's a good idea to sell electronic and technical parts for building your own projects.
Love the products I have brought on wish site, the only thing I would say is when tracking items sometimes not its not up to date, its had to track at times. Other than that great site
Gracias equipo de wish, una gran tienda de compra online. Muchos artículos y de buena calidad. Los envíos son rápidos y no tienes ningún problema Di tienes algo que devolver
Excellent. Beaucoup de choix un large choix de taille des avis publiés sur chaque article apparemment vérifié et fiable. La qualité est à verifier sur cetain articles.
Satisfait dans l ensemble. Des remboursement si le colis n'est jamais parvenu.
Ik vind Wish héél leuk om te bezoeken en te winkelen! Heel goedkoop en héél uitgebreid in zoveel verscheidene artikelen! Ook eenvoudige manier om te betalen met het bewaarde betaalkaartnummer.
MAAR: ik ontving reeds schoenen die 4 maten groter waren dan mijn bestelling; een compleet andere uitvoering van een artikel dan mijn bestelde artikel; oorringen die kapot geleverd werden,...
Terugsturen en verzendkosten betalen zijn dan zeker weer geen optie in deze gevallen!
Every item I bought was cheap, small, colorless and looked nothing like the pictures. Also the shipping was ridiculous.The shipping was equal to or more than the item. Every item came at a different time & took a month - 2 months. Some items I still havent received. I was very dissatisfied. I will never order from WISH again :(
Overall, the majority of your products that I received were great, and ones that came to me broken was refunded, thank you wish.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.