Wish

I ordered an item and when the package arrived there was nothing inside, it was empty! I immediately took pictures and sent it to customer and asked for a refund, which I was ultimately denied. They claimed since the weight of the package printed on the outside was correct, therefore I received the item. Treated me like I was lying. I closed my account and won't ever order from them again. I spent a lot of money on Wish and had accumulated over 38,000 in points and customer service couldn't care less.

This company are awful. I ordered an item from them over a month ago and still have not received my parcel. Each time you try and contact them they have automated messages which help you with nothing. I managed to get in contact with customer service who told me I can request a refund if my item does not arrive within the estimated arrival date. So I waited and as expected it did not arrive. Instead I found that my estimated arrival date was further pushed back for another 2 weeks which means I cannot request a refund.
The company are refusing to give me a refund and have no idea when my items will be with me. DO NOT ORDER FROM THIS SITE.

I have ordered in the past and have received items within the time frame indicated which was 2 weeks to a month. Now, due to pandemic, their delivery times indicated are all wrong and there is no phone # or email address to get more information. Automated system 1st stated that delivery was June 11, (order made on 4/30), I was ok with that and then changed to June 29, now stating that is tentative to be August 7th. That means 3.5 months since I ordered, not acceptable. I ended buying the same item at a local store. If I had known that would have taken more than 1 month I would not have ordered it. Now they refuse to cancel and credit my account. BAD CUSTOMER SERVICE.

While I don't buy clothes you have to realize you get what you pay for. If you are only willing to spend $1 on something do you really think its going to be top notch? Not likely. But for the simple things I need this is a good resource. As long as you don't try to order it for last minute needs. I've seen other reviews about not getting their refund. You can only get a refund AFTER the delivery deadline arrives otherwise they have to assume that it is still on its way. In fact after the deadline arrives they send you a message asking if you want a refund. Its up to you if you want it or not. I have done this on a couple of occasions and was refunded immediately. Not a scam, you just have to have patience for delivery. All in all for the nail items I have purchased they have been great.

I ordered a few things from wish the first thing was some of the clothing that they sent me they sent the wrong sizes. Second thing was that I ordered five different sets of handbags I never received the order I tracked the package they had no information on the package I even emailed them three different times with my concerns asking for a refund it's been 4 months now and they never got back to me or refund me my money I will never order anything from this app again totally dissatisfied with their service also there's no customer service number that you can call to speak to a live rep this is unacceptable

Wish made me pay shipping on all my separate orders but sent everything I ordered In the same parcel. I also was missing half of my order and then items i did get were faulty and of bad quality. I tried to get help but they blocked my account. They asked for copy's of my order history and when I gave it to them they said your Wish account is blocked.

I have ordered several items off wish
Some things take a little while to come but shipping is $2 so I cant really complain!
Anytime I've had a question about my purchase I can contact the seller and I get a response back very quickly!
I've also had a couple items come in that were cheap looking and didnt really like them I requested a refund and the money was in my account within days and I didnt have to ship back the product!

Love Wish!
Great customer service and I dont have to worry about not liking the item and loosing my money!

I have a habit of searching on Wish.com and I find so many items I like. Everything is at a decent price but you do need to make sure it isn't the same cost somewhere closer to you. (Example: A footbath on Wish.com could be $20, and at your local grocery store it could be $25. Shipping out of the country could add up to the same or more as if you got it locally.) If you order from Wish, it could be 1-5 weeks for delivery, so you have to weigh the pros and cons. I have gotten a few great products from this website and a few not so great, but I always test my luck because of the selection and price. Clothing can be tricky if you like form-fitting clothes. I have noticed that a good amount of clothes I did get would fit, but were not form-fitting at all. I will continue to get more items from wish.com, but most likely not clothing unless it is a "bandage or Bodycon dress".

It seemed a great website for cheap items and I don't even mind the long wait. However I have bought items that just haven't turned up even after the month wait. The product I'm buying will have been deleted from the website. Yes they will refund the money quickly but I just want my items! Stressful, waste of time and money.