Wink BedsReviews 2,197

I am trying to return the mattress and have not received a response to my request. I have placed a second request so in all fairness I can't respond yet if I've had a positive experience or not until I can successfully return it in accordance with the return policy.

I was planning on ordering this bed online myself. However I did find a local showroom. It did not change my mind, but it was nice to know what I was getting.

The purchase process was very simple, there was enough product info and the option for removal of the old mattress was a +. Note that w/o the full set-up charge which I did not select, the mattress was delivered at basement level. It was a challenge getting it up 3 floors because of its weight.

Mattresses arrived about 6 days after placing order. They sleep well. Just need to be former. Plan to initiate an exchange in two weeks.

My wife and I have been sleeping on an original Casper mattress for the last eight years. And the experience has been okay. I am now 70 years old and recently I have been sleeping hot. My wife does not. But we agree to buy a new mattress. So after much research, we decided to order a Winkbed Luxury Firm mattress. And we are so happy we did. The Winkbed is very comfortable. It has a really good balance of firmness and cushioning. My wife is pleased and sleeping well. I may be even more pleased because the sleeping hot issue I had is no longer. I highly recommend the Winkbed Luxury Firm mattress. And will to one of my brothers who told me he's looking to buy a new bed.

After many watching many reviews of the various mattresses available we chose winkbed luxury firm. The discount and quick delivery was excellent.

I did not enjoy the "preparing bed" time it feels deceptive. You obviously aren't hand crafting each order so it makes it seem like you just wanted to put a reasonable seeming delivery time on the site. Many other people online seem to share this opinion.

The bed is a gift so it hasn't been opened just yet. After waiting for 6 weeks for a mattress on back order from another store, I chose to buy a Wink bed. CRAZY fast from order to delivery. I was kept very informed for the few days it took to get the mattress. I appreciate that.

This is too many words. I have only had the bed for one week. I need more time before i leave a review

So far it is VERY firm. I wake up with lower back pain. But I'm giving it a full 30 days to decide.

Again, I thought I was purchasing a mattress that would be shipped ready to use and uncompressed.

Mattress came but the platform and protector all came like 4-5 days after. Would be nice if they all arrived at the same time.

I had someone come set up for the first delivery. But the exchange, there was no one coming to set up. So I hauled the mattress up 1 floor to set up myself. Still have to contact someone to take the replacement away. It's not comfortable.

Purchase experience was easy. Still TBD on if I love the bed. The zoned lumbar support is a struggle getting used to right now.

Very happy with our purchase from start to finish - shipping was fast and the quality is great. A bit on the pricey side but you get what you pay for.

My experience with the company has been positive. Seems to be a great product, I just need to adjust the firmness.

I'm 7 days into the new bed and still not as comfortable as I had hoped.

It's very difficult to communicate when emails come sometimes one or two days later. Would be much better if they had a phone number

Made in USA, parts and assembly, love the warranty, very comfortable, solid bed, love it so far. My back is feeling better already.