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Wink Beds

Overview

Wink Beds has a rating of 3.7 stars from 2,046 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm and great experience. Wink Beds ranks 1st among Mattress sites.

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6,727 reviews
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Ohio
1 review
0 helpful votes
Follow Kimberly E.
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I researched mattresses for a month and even contacted a sleep lab. I filled out a questionnaire to learn what mattress was best for my needs. I have had two back surgeries and I am a side sleeper. I also sleep hot, so after answering the questionnaire my results indicated that a Winkbed was top choice. I continued my research on Winkbeds and the second and third choice for my situation. I read reviews on all, and came to the conclusion that the Winkbed was my best choice. Also, it was important to me that it was made in America. I love my new mattress and would purchase another one in the future. Thank you Winkbeds for making a bed when the order is placed, and not making ahead of time unnecessarily. The wait was worth it!

Date of experience: August 7, 2024
Michigan
1 review
0 helpful votes
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Overall, the shopping experience was great
August 7, 2024

Overall, the shopping experience was great. I placed my order and received my mattress within a week. Unpacking was easy and it only took a few minutes. The exchange process was also great. The process was sent to me in writing (email) so I didn't have to remember any details. It was also prompt and an overall fantastic experience. My only issue is that I just need a softer mattress. Even the softer mattress isn't quite soft enough.

Date of experience: July 28, 2024
Georgia
1 review
0 helpful votes
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The bed is nice and is helping my wife with her back pain. I agree and think the bed is very good, just pricey. I'm hoping it lasts for a while.

Date of experience: September 20, 2024
Georgia
1 review
0 helpful votes
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Easy website that makes it easy to get what you want
September 20, 2024

Easy website that makes it easy to get what you want. The delivery was quick for such a large purchase.

Date of experience: September 10, 2024
New Jersey
1 review
0 helpful votes
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Super comfortable!
September 5, 2024

Super comfortable! I have been searching for a mattress that fits my sleeping patterns for a long time. Winkbeds is the best mattress I've ever used. Great support, especially for the edge area.

Date of experience: August 26, 2024
District of Columbia
1 review
0 helpful votes
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Great experience all around, thank you very much
October 21, 2024

Great experience all around, thank you very much. Highly recommend this company

Date of experience: October 9, 2024
Oregon
1 review
0 helpful votes
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I haven't slept on it yet
July 27, 2024

I haven't slept on it yet. I'm moving in a week. Looking forward to it. Ordering process was easy. Delivery was quick. We unboxed the bed and it regained its shape immediately. No smells what so ever.

Date of experience: July 17, 2024
Colorado
1 review
0 helpful votes
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Customer service was good!
June 17, 2024

Customer service was good! I wish we had been able to exchange the bed sooner like when I first asked after a couple of weeks, but other than that they were very helpful and swift when ordering the exchange. All that's left is to contact them to pick up the previous mattress.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Mattress is comfortable
June 13, 2024

Mattress is comfortable. A little more on the former side but overall I am satisfied with my purchase. Ordering was easy to navigate. Arrived when wink said it would faster than I actually thought. Go get one!

Date of experience: June 3, 2024
Idaho
1 review
0 helpful votes
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Great company to deal with and very reasonable prices! Great quality!

Date of experience: October 7, 2024
Florida
3 reviews
0 helpful votes
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It is a very nice bed, but a little disappointed. I thought it would be more plush. For me it didn't live up to the hype. I have only had it for 5 or 6 days. I am giving it a little more time to see if my body adjusts to it.
Great Company and great Customer Service.

Date of experience: July 21, 2024
New York
1 review
0 helpful votes
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The mattress is everything it's pre-ported to be
October 17, 2024

The mattress is everything it's pre-ported to be.
I am very pleased and satisfied.

Date of experience: October 7, 2024
Illinois
1 review
0 helpful votes
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No complaints!
June 22, 2024

No complaints! After reading many comparison reviews on the top mattresses, the decision was easy. I had been shopping for over two years. I was worried that I had jumped to quickly to purchase. Nope, one very happy customer, we have adjusted to this bed immediately! No breaking in, we are sleeping soundly. I'm so happy that I came upon this bed!

Date of experience: June 12, 2024
Virginia
1 review
0 helpful votes
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The whole shopping experience was easy and I was constantly being updated as to when I would receive my mattress. The mattress pad did not come with the mattress and when I emailed an inquiry I received an immediate response that it would be delivered the next day. Great experience all around.

Date of experience: July 23, 2024
California
1 review
0 helpful votes
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The box was absolutely trashed by the time it got to us. Fortunately, and miraculously, the mattress seemed unscathed. The purchase process was smooth and easy. And so far, after 3 nights on the new mattress, the experience is pretty positive.

Date of experience: July 22, 2024
West Virginia
1 review
0 helpful votes
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EVERY interaction with WINK representatives has only been positive! From the website to the employees, this company really cares about you, your purchase, and your satisfaction.

Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Our first "bed in a box"
August 8, 2024

Our first "bed in a box" - won't be our last! UPS deliverer brought box into house for us - which he didn't have to do. We would have had difficulty getting it upstrs if we had an upstrs - not sure if UPS deliverer would have brought it upstrs

Date of experience: July 29, 2024
New York
1 review
0 helpful votes
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Easy ordering
October 14, 2024

Easy ordering. Unpacking was easy and fun to watch the mattress expand.

Date of experience: October 4, 2024
Louisiana
1 review
0 helpful votes
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Wink Beds was great to work with
August 16, 2024

Wink Beds was great to work with. I got delivery updates and package arrived on time. I did not find an "enclosed razor" to open the vacuum sealed plastic, but that was no big deal.

Date of experience: August 6, 2024
Missouri
1 review
0 helpful votes
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Easy ordering process!
July 26, 2024

Easy ordering process! Mattress arrived when they said it would and was easy to setup. Still trying it out to see if we want to keep it or exchange it for the soft mattress. We are side sleepers and it is a little firmer than we would like so far.

Date of experience: July 16, 2024