WigWay

Purchased what I assumed my natural hair colour, first mistake, it has arrived and is an orangeish/red colour nothing like the picture. Very, very disappointed they have after much communication offered to exchange the wig at my expense and for me to pay another $20.00 shipping, they also said to send wrong wig back at my expense the wig should have been light brown, sadly burned by this company. Needed the wig asap as my hair fell out due to chemotherapy.

I am so gutted by my experience here.
They are a actual joke.

My wig arrived completely deformed and nothing like the picture and when I contacted them for a refund they made excuses after excuses telling me to take it to a hairdresser to get it fixed. Terrible grammar and not professional at all. I'm not sure it's a real company and I will find out.

I will take this further this cannot happen especially since a lot of people purchasing wigs are suffering terrible illnesses this is the last thing I or any of us need.

I can't believe it is still functioning as a business.

Not human hair, it took ages to get it and when it finally arrived it looked nothing like the picture.
Be aware, this company is conmen and women. I paid 183 dollars... what crap I got for that amount of money.
They advertised as human hair long Brazilian

This wig and this company is a joke! I ordered a human hair wig and I ended with... a plastic wig from China! The color is wrong, the wig cap is wrong and even for Alloween I can't wear this... thing. Wigway you're scammer! Im a cancer patient I expected a lot from this wig I should buy a plastic one directly on A***press at least the wig are cheap DO NOT BUY FROM WIGWAY as you never see again your money

Please stay clear of this company. The only ones getting rich are the Chinese crook owners. They should be closed down and taken to court. They don't care if you are sick with cancer they show these pictures of wigs from American but when my wig arrived it was nothing like the picture they show. I wouldn't even put it on my dog. Believe me, its that bad. You will never get your money back they have offered me$5 NZ back! What a joke. I have spent hours sending them emails to no avail. They have done this to so many people.

I bought a short wig advertised as human hair. When it arrived I found a synthetic wig proven by taking it to my hairdresser who tried to put some highlights and the colour did not take. It also arrived in a colour not the same as I ordered (hence wanting to put highlights in it to match the photo of the one I thought I was buying!)
It also came 3 weeks later than advised and so far I haven't had an answer from them regarding the synthetic wig which I emailed 3 days ago. Very not happy.

I ordered a wig for my mother who is undergoing radiation and chemotherapy. Losing her hair was already a great stress therefore she needed a wig asap. The website had said it would take 12 days to make and after shipping 2-4 days to arrive as it said it was express' shipping. We ordered the wig on the 15/4/20 and on 21/4/20 i received an email saying it was shipped. It is 27/5/20 and it is still not here. I am very disappointed in their service as i emailed them on 14/5/20 and they said a few days. A month for their shipping, don't listen to the website. Please don't order from them.

I wish I had found these reviews before I bought from here. I have purchased many wigs over 30 plus years of having alopecia. I was wanting to try a lace wig but have no where local to do so. I even emailed them asking about returns and refunds in case it wasnt suitable. As many have said, the colour and style was nothing like I ordered and now they refuse to refund only offering for me to keep the wig and pay half price for a new one! They wouldn't even refund me 50% of the current wig so I don't understand their thinking. Their refund policy contradicts itself too. NEVER BUY FROM HERE ****