Purchased what I assumed my natural hair colour, first mistake, it has arrived and is an orangeish/red colour nothing like the picture. Very, very disappointed they have after much communication offered to exchange the wig at my expense and for me to pay another $20.00 shipping, they also said to send wrong wig back at my expense the wig should have been light brown, sadly burned by this company. Needed the wig asap as my hair fell out due to chemotherapy.