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How would you rate WigWay?
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Arkansas
3 reviews
1 helpful vote
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Scam artist
August 13, 2020

This company wigway (aka) adelaidewig is a big scam. First they do not send you what you see in the pictures and they are not human hair wigs. Then they do not want to give you a refund and will not provide a prepaid return shipping label. Their wigs are horrible

Date of experience: August 13, 2020
California
1 review
0 helpful votes
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Cute & Easy
January 13, 2020

Happy to find a simple style for my 93 yr old mom. Bought 2 with different shades of auburn. And fortunately her caretakers are great with them, such an improvement.

Date of experience: January 12, 2020
Bangladesh
2 reviews
0 helpful votes
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Excellent wig
December 14, 2019

I have worn this wig on several occasions now and everyone thinks it's my own hair. I'm considering buying different styles/lengths so it does appear that my hair has grown, etc.

Date of experience: December 12, 2019
GB
1 review
0 helpful votes
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Nice online shop
February 28, 2021

The color was natural looking. I love it so much. I'm very happy and I think this is a nice online shop.

Date of experience: February 27, 2021
Australia
1 review
1 helpful vote
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FRAUD FALSE ADVERTISING.
February 26, 2021

I PURCHASED TWO CELEBRITY BEYONCE HUMAN HAIR WIG. I PAID $640 AUS.
THEY DELLIVERED 100 PERCENT SYNTHETIC HAIR. WORSE PART IT MATTED UP THE MINUTE YOU TOOK OUT OF THE BAG. WHEN I ASK FOR THEM TO REPLACE IT WITH HUMAN HAIR, THEY ASK ME TO PAY? WHEN I ASK FOR REFUND THEY COMPLETLEY IGNORE ME.
THIS IS FRAUD AND FALSE ADVERTISING. DO NOT WASTE YOUR MONEY WITH THIS COMPANY. I HAV REPORTED THEM TO E COMMERCE.

Date of experience: February 26, 2021
Bangladesh
2 reviews
0 helpful votes
Follow James B.
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Everyone thinks its my hair and they are shocked when I tell them it's a wig. Strangers stop me in the super market to complement me on color, style, cut.

Date of experience: December 16, 2019
Australia
1 review
0 helpful votes
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Colour of wig received for my mum is much lighter as on website and this company is not open to any return or refund. Would recommend to buy elsewhere

Date of experience: November 3, 2020
Bangladesh
1 review
0 helpful votes
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I have now ordered 2 of this wig, since I wear it almost every day. It is lightweight and natural-looking, although a little small on my head. The light brown color is very flattering!

Date of experience: June 11, 2020
Australia
1 review
4 helpful votes
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Wigway
October 7, 2016

This place is a joke they just rip people off do not buy there $#*! it looks nothing like the photos they will not let you return the wigs. They need to be shut down

Date of experience: October 7, 2016
Australia
1 review
9 helpful votes
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I received my two wigs both of which where way too big despite ordering the correct size according to there website. The colour was terrible and the completely wrong style for one of them. They look like a dead haggis -seriously! They did not respond to my emails to return and I had to keep emailing -when they did their response was basically "sorry but suck it up - we'lol give you $20 back" - I spent $240!

Absolute charlotans who are running a scam - DO NOT BUY FROM THESE PEOPLE!

Date of experience: June 23, 2016
Australia
1 review
4 helpful votes
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Scammed!
September 30, 2020

Buyer beware. Do not believe their recent web site policy, just published
These people are the most dishonest Company. They had a wig advertised which I purchased. After paying, I wAs advised the wig would take 15-20 days to make + delivery. When I tried to cancel this order because of the time frame, I was immediately emailed that it had already been posted! The wig duly arrived, was totally a different style and colour I. Ordered. You cannot return the wig, as there is no address to return it! I have been nothinfg but harrased by email with further dodgy deals, requiring me to pay more money upfront, on the pretext of many stories, I reported this to the FTC /govt. DO NOT BELIEVE A WORD YOU READ ON THE WEBSITE! THIS IS THE MOST ELABORATE SCAM OF ALL TIME. No business ethics or professionalism. Photo 1 wig sent. Photo 2 ordered

Date of experience: September 30, 2020
New Jersey
1 review
0 helpful votes
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Love this wig. This wig looks exactly as pictured! Wish I could have gotten it on sale but a ll good colors were gone! Maybe I can get one in my other color if I can watch for a sale! Great choice.

Date of experience: January 7, 2020
GB
1 review
0 helpful votes
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Good service
January 11, 2020

Your service is very customer friendly, efficient and informative. This style offers lightness, layers and very lovely colors. That's a great combination!

Date of experience: January 9, 2020
New Zealand
1 review
1 helpful vote
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I ordered a clip hair piece for my wife who has cancer. Wigway sent a full wig which was not what I orderd. I sent them an email stating they had sent the wrong item telling them I wished to return it and have my money back. They sent my an email saying for me to pay another $45.00 and they would send me another wig. They also stated for me to send them pictures of my wife's current wig or take the wig to a hairstylist. I replied back saying I ordered a a clip hair piece not a fullwig. I readvised them I was more than happy to return the wig. They came back saying we will give you a $15.00 refund and I could keep the wig. I reminded them yet again that the wig was of no use to my wife. They said I could send it back by Austrailian Post. Bit hard when I live in New Zealand. They are absolutely a horrible company to deal with an my wife who is dying of cancer is without a wig thanks to this company.

Date of experience: August 25, 2019
Bangladesh
1 review
0 helpful votes
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I have to say this is the nicest wig I have purchased yet, quality and especially good looks. I Love It. Find myself wanting to wear it all the time. Compliments are always given!

Date of experience: December 20, 2019
New Jersey
2 reviews
0 helpful votes
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This hair piece is beautiful. I love it and wore it directly out of the box. I usually have to cut and style. Not this time. I immediately ordered another one.

Date of experience: December 19, 2019
New York
1 review
0 helpful votes
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Loved it, but had to send it back! Love the style, the color was perfect, but it was just too large! I have a small head and the petite sizes are limited!

Date of experience: December 15, 2019
California
1 review
0 helpful votes
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I really like this wig: the style, color. I have bought others just like it, so please keep it in stock. Very pretty! I hope to order the same wig soon.

Date of experience: March 19, 2020
Bangladesh
4 reviews
1 helpful vote
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I like the style
December 22, 2019

I have bought many wigs but this was the first one that was really comfortable. I like the style and loved the color which was suit for me. Great price and great purchase.

Date of experience: December 22, 2019
India
1 review
0 helpful votes
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Perfect As usual
October 2, 2019

This company keeps to his excellence standards. I will buy another wig in another color. This wig is so realistic. So much you can do with this wig and length what can I say. Perfect!

Date of experience: October 2, 2019

Overview

WigWay has a rating of 2.1 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigWay most frequently mention and human hair. WigWay ranks 220th among Wigs sites.

service
12
value
11
shipping
10
returns
11
quality
11