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Illinois
1 review
1 helpful vote
Follow Tammy S.
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DO NOT WAISTE YOUR TIME OR MONEY IT IS INACCURATE OUTDATED YOU HAVE TO SUBSCRIBE TO EACH THING AND PAY FOR THEM TO GIVE YOU NOTHING YOU DONT ALREADY KNOW!

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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Pointless
November 19, 2024

This site charges you for a plan then after they have info and you want to see it,they won't show you until you pay More money! Very deceiving! They just rip people off! Use a diff site...cheaper & you actually get your info

Date of experience: November 19, 2024
Washington
1 review
1 helpful vote
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Signed up with my email address, now they say my account doesn't exist, yet it's STILL CHARGING ME. I made my account which was the premium version expecting to be able to cancel the subscription. Now, when it charges me, I can't find the details when i go into the transaction of the account (cashapp card) or even any information on how to call whitepages. It's ridiculous that they don't have any sort of customer service support. I have no idea what to do except keep my cashapp card completely empty so that it won't charge me. I'm sick of seeing the notifications pop up of it charging me.
I feel like there's literally nothing I can do!

Date of experience: November 10, 2024
Virginia
1 review
0 helpful votes
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Worthless!
August 30, 2024

Needed to locate old friend, to advise him on the death of a mutual friend. Paid the almost $12 one-time fee...and got two phone numbers...both landlines (although one marked as cell phone) and hence text couldn't be sent...and six email addresses...all of them not valid!

Worthless!

Date of experience: August 30, 2024
California
1 review
3 helpful votes
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Scam
June 23, 2023

They give old information. Says it's new but it in my case was 30 years old. They do not give you anything they offer at all. If I was to bump into the owner of white pages I would whip there $#*! and break there pockets on site for being this fraudulent.

Date of experience: June 23, 2023
Illinois
1 review
1 helpful vote
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Scam Site…
June 15, 2024

Paid for a one-time report. Oops, my bad, I wasn't paying attention, I needed more than one report. So I paid for 20 searches per month. First search came up but "show more" didn't work even though there was more content previously. Typed in the second search and all I got was a page trying to charge me AGAIN for a subscription. Total scam site. My fault for not just going back to BeenVerified to begin with. White Pages used to be my go-to site. Not anymore.

Date of experience: June 15, 2024
California
1 review
4 helpful votes
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It's a Scam
July 29, 2023

Looking for a childhood friend, I found him, his wife and son on WhitePages. Call the 4 phone numbers I received from WhitePages as their "current" numbers. Not one of them worked. I paid S19.99 for two of those searches and 4.99 for one and $1.10 for another and for what? Zilch. Will be reporting them to the FTC as an Internet scam.

Date of experience: July 29, 2023
Washington
1 review
0 helpful votes
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So, phone numbers, emails, these will all obviously be innacurate. Thats my experience. I did recently use this service to find a friend's address though. And it was correct! On the 1.99 trial! Friend had just moved there a few months back, so fairly recent information! My advice would be use this for addresses. Would suggest cross referencing with Zillow if needed.

Date of experience: October 4, 2023
California
11 reviews
39 helpful votes
Follow N K.
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I had unlimited searches under Whitepages/premium for around $9.95 a month going back 7 years. Then I lost my email account and needed to update the email. The account went unpaid due to an expired credit card and the messages were going to the defunct email. So when they shut me off completely and I tried to get it straightened out they would not reinstate my old plan and said I had to go with the new plan. I got a deal on a different people search software that gives a lot more information.

Date of experience: February 24, 2023
California
1 review
2 helpful votes
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I got charged to use this site but they got me no answers to where someone is now located. There is no customer service phone number to call this company at all, unlike Spokeo.com. Spokeo has a customer service phone number that you can access 24/7. I even got my money back from Spokeo.com because I could not get any info I needed, but I got a refund from Spokeo.com, which makes them an ethical company. Whitepages.com are absolute scumbags that will take your money and probably will keep charging me on a monthly basis, of which I will have to go to my bank to do a chargeback against them. But Spokeo is much more honest as far as that goes. I advise everyone not to waste any money by giving this company your debit or charge card. I am sorry I did!

Date of experience: November 16, 2023
Texas
1 review
1 helpful vote
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Subscriptions
June 20, 2024

Subscribed to the premium on Whitepages and paid for the 20 look ups for a month and nothing but I have 19 look ups left. I didn't get my report. It says I have to pay almost $50 more for the report 🤬

Date of experience: June 20, 2024
Texas
1 review
4 helpful votes
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DO NOT SIGN UP
November 2, 2023

This company is a scam! Once they hook you, they will NOT cancel your subscription and provide a BOGUS gonna number to cancel or call for customer service (800)916)-7806. I signed up for the 5 day trial then requested immediate cancellation the same day. My trial period ends 11/7/2023. When I tried to cancel online I received notice that I would be billed again on 11/8/2023 and cancelled on 11/8/2023….after my trial period! DO SIGN UP! This company will be reported to BBB. After I wrote this review these ppl had the audacity to ask me to upload a pic of my proof of purchase "to boost my review's visibility."

Date of experience: November 2, 2023
California
4 reviews
3 helpful votes
Follow Cindy R.
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I never would have used the searches the way I had if it had been presented that it was only good for 20 searches. I was looking for people for a class reunion and at first was verifying what I already found elsewhere. Ran out of 20 searches in the first day (of course) and was offered another 80 for another $22. What a scam! WHITEPAGES: Be clear what you are selling and people won't feel ripped off! Everything I found was available free through other sites.

Date of experience: February 9, 2023
Ohio
1 review
3 helpful votes
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Ripoff
July 11, 2023

This site is a super ripoff. I paid 10 bucks for some info and it was all the stuff that I found for free. If you want real info after you pay, you can pay again and maybe get information. What a RIP!

Date of experience: July 11, 2023
Georgia
1 review
5 helpful votes
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Bogus information
September 13, 2023

My friends family has been stalked and harassed for false information on this site name Doris Thompson she is not related to anyone who knows Cindy Brown someone please correct this issue before someone gets hurt

Date of experience: September 13, 2023
Colorado
1 review
1 helpful vote
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Whitepages
January 25, 2024

When you are looking someone up through Whitepages.com, you have to click on all of the phone numbers to make sure that it is the right number for the person you are trying to look up, you get one deduction from your lookup count for every number you click, which can be a lot of bad numbers for one person. You also get a deduction for each person you click on after looking up an address, which you get a deduction for each address you look up as well. You go through your lookups fast.

Date of experience: January 25, 2024
Iowa
1 review
7 helpful votes
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After thorough dissecting and evaluation of the Whitepages background check on myself, the erratic and miss information causing a prejudice profile in the real world, and offering no refund or due process, this app should be removed from web.

Date of experience: November 17, 2018
Alabama
1 review
10 helpful votes
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Do not waste your money
September 8, 2021

It it stated for the one time price you can get access to everything property owning who's got his associates criminal the whole thing and yeah when you pay them the $10 they don't give you anything but his address which they give you prior to that. So unless you join them for regular monthly payments, you won't receive any pertinent information! So don't waste your money. Very dissatisfied should have checked this out prior to painting them. My bad

Date of experience: September 8, 2021
Oregon
1 review
13 helpful votes
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This site used to give basic info such as address, phone number, etc. Now, even though the header shouts "free" information, you get nothing without having to pay for it. A total rip off. Should be taken off the web 'cause it's useless.

Date of experience: June 1, 2014
Massachusetts
1 review
10 helpful votes
Follow no n.
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How is their low class operation legal? They are a scam. They somehow steal peoples personal information, post it illegally to the internet, and never inform that individual. SO unethical. Hope WhitePages goes out of business

Date of experience: January 12, 2017

Overview

WhitePages has a rating of 1.1 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhitePages most frequently mention phone number, credit card and customer service. WhitePages ranks 135th among People Search sites.

service
41
value
45
shipping
18
returns
22
quality
42