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Kentucky
4 reviews
7 helpful votes
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Email Leeches!
April 18, 2018

They will not stop sending emails. 3-5 a day now... I have unsubscribed over and over again. I contacted their customer service... left messages... nothing. My local news station said to call the local news station of where their corporate office in NY is located and blow the mole hole into a huge mountain or try and/or try and find out just how many people they do this to daily that have requested unsubscribe and was utterly ignored... DO NOT SIGN UP FOR THEIR EMAILS! It's 3-5 a day... everyday... I am in the process of continuing to do research of what to do

Date of experience: April 18, 2018
Wisconsin
1 review
1 helpful vote
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Web MD One, the provider for my state health insurance called the police on me during a routine diabetes education call. They would not listen to me describe the psychological help I was getting locally and they called the police and abruptly transferred me to the national suicide hotline after I repeatedly told them not to call the police. When I got off the phone with the hotline the police were already at my door. I spent the next 6 hours in a hospital emergency room until the truth could be told and I could be released. This company specifically discriminates against those with mental illnesses, releases HIPPA protected information to the police, and is completely unscrupulous. Do not share any health information with them at all. They will use your mental health status to let the local police department detain you and send you to the emergency room at your cost. Do not trust this organization with any personal information whatsoever.

Date of experience: October 6, 2021
California
15 reviews
52 helpful votes
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Helpful
May 2, 2016

I really like all the medical information they give, since I am always trying to find out new and healthy was to improve my families and myself way of life. Also any new medical discoveries. I am not too fond of the quiz section since I need and want knowledge first.

Date of experience: May 1, 2016
Oregon
2 reviews
10 helpful votes
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WebMD posted an article on Vegetables to eat if you are watching carbs. They mention sweet potatoes, corn, and 7 others that are much much too high having carbs exchanges greater or equal to 30 grams or more. That amount, itself is too high unless no other carbs are eaten. I will nevertrust WebMD again.

Date of experience: January 29, 2019
Arkansas
5 reviews
14 helpful votes
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I have used WebMD for years for information about medical conditions. It has provided what I have needed to determine my direction in medical care and explained diagnoses in an understandable manner. In many cases I have been reassured as to how to proceed or not!

Date of experience: August 22, 2016
Virginia
23 reviews
70 helpful votes
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WebMD
November 30, 2015

I have used WebMD every time I had symptoms and wanted to know what it might be and how serious it might be. They are knowledgeable and exact in the symptoms department. I would highly recommend them as a first source.

Date of experience: November 30, 2015
Delaware
1 review
5 helpful votes
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No sources sited
July 26, 2016

I have a medical condition I was researching online and decided to read the WebMD article on it. Their description lacks proof of some of the statements they have made and they do not site their sources. I emailed them asking to refrain from adding their own judgements to symptoms and causes unless they site their scientific sources.

Date of experience: July 26, 2016
Ireland
4 reviews
5 helpful votes
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This is a great idea in theory and I still always visit it but I don't think it's always great for when you're most vulnerable.

It's fine for looking at symptoms when you're curious about a disease, but most of my friends and I check it when it's about symptoms we have and so we end up worried because all of the symptoms lead to the worst possible outcome!

Date of experience: December 20, 2013
Pennsylvania
5 reviews
0 helpful votes
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I constantly use this website for information on medical issues and medication information. It gives slideshows, offers advice on both medical issues and medications. It's a great website for suggested questions to ask your doctor before an office visit if your concerned about a particular problem. And offer quizzes to see how much you know about different illnesses and how to get help for them. Great site!

Date of experience: December 14, 2016
Ireland
1 review
0 helpful votes
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Arnica in Homeopathy
August 25, 2015

The WebMD article on homeopathy http://www.webmd.com/vitamins-and-supplements/arnica is very misleading. It suggests that a homeopathic remedy can be effective. This is dangerous nonsense. It is accepted as fact in the medical profession that homeopathic remedies are inert and do not provide a benefit beyond that of palcebo

Date of experience: August 25, 2015
Pennsylvania
5 reviews
13 helpful votes
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Good Website
August 26, 2017

WebMD is a good website to get some general knowledge about medical issues and diseases. However one must not use this website as a substitute to a professional doctor. Nonetheless I visit WebMD often to learn some basics about the medical conditions.

Date of experience: August 26, 2017
New York
1 review
2 helpful votes
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My husband was recently diagnosed with prostate cancer and, after waiting a week for a PET scan appointment that was supposed to be at 1 pm today, he was contacted this morning by a Westmed technologist, and told that the appointment had been cancelled. Apparently, the individual who scheduled the appointment did not get the proper authorization from his insurance company in time. Additionally, someone was supposed to call him on Friday, 7/28/23, to reschedule, however no one did.

To say this is outrageous is an understatement. He needs to have this test done as soon as possible to determine if the cancer has spread, and this issue with the insurance authorization should have been settled last week, when the appointment was scheduled. Instead, the appointment was cancelled and he was told by the technologist (who called at 8:40 am the morning of the appointment) that he needed to call the doctor's office to see about getting the authorization.

Not only is this NOT his job, but I he took a day off from work and was about to drink a bottle full of barium when he got the call. He was told that once Wested gets the insurance authorization, they can squeeze him in for the following day, however nothing can be done about today's appointment, as the injection that is needed can not be ordered until there is insurance approval. Now he will have to take yet another day off from work, as the test will take a few hours.

Is this how Westmed now treats their cancer patients? His cancer could be spreading and delay can be deadly. Shame on you Westmed for treating him this way!

Date of experience: July 31, 2023
California
104 reviews
541 helpful votes
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Although I've been disabled and unable to work, I was an RN-BSN (I still am, if you count keeping my license current as being an RN). WebMD's biggest strength in my daily life is that their medication, complementary supplements, herbs, and vitamins are so detailed. That database includes 1. Uses, 2. Potential benefits, based on research, 3. Side Effects, and 4. Interactions, among other things. They are very unbiased.
WebMD sponsors or develops a wonderful site for healthcare workers or laypeople, called Medscape. I can't describe how much you could learn from Medscape, especially if you are a doctor or healthcare worker. It is so comprehensive and peer-reviewed because of the chances for members of Medscape to comment on the articles. As I said, I LOVE WebMD!

Date of experience: November 23, 2015
India
4 reviews
10 helpful votes
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I am not satisfied with the webmd.com site because they did not provide the quality pregnancy related information. My sister is pregnant so she do not know about the food at this pregnancy time so decided to ask the help from this site but they did not give useful information about the pregnancy.

Date of experience: November 7, 2014
West Virginia
3 reviews
9 helpful votes
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They are the absolute best go to website when you have any Medical Issues that you need need to know the answer to. Another reason why I have it 5 s is that it is you can easily read and understand everything on the topic.

Date of experience: April 21, 2018
South Carolina
7 reviews
11 helpful votes
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As a nurse educator, I value the material WebMD has to offer. It is a site for critical thinking and research data for my on-line students. My students find this on-line website as a means to bring to the table (discussion group) interesting, and factual data for all students to explore. There are other sites my students also enjoy, but this is a website that is of interest for group discussions and factual information. My students take this information and find the data easier to display to their patients.

Date of experience: June 12, 2017
Florida
7 reviews
7 helpful votes
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Good Medical Website
March 16, 2017

When I have problems with my health or I feel bad I always search for the information about my disease here. This is an excellent portal, where I always can find the trustworthy information about one or another illness or drug!

Date of experience: March 16, 2017
Canada
2 reviews
1 helpful vote
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WebMD is pretty good to stay up to date on your health and to find out some interesting and easy ways to improve your health or to check out what some symptoms could mean if you're too scared to visit a doctor.

Date of experience: November 9, 2018
Oklahoma
3 reviews
13 helpful votes
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I was searching for a treatment to the health issues i had and WebMD has this article that really explained the conditions i had and what treatment and proper care i should take and it was really amazing because it really helped me a lot.

It's really reliable.

Date of experience: December 18, 2014
New Jersey
1 review
0 helpful votes
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Dr. Fishbein, my dentist, did a wonderful job on my teeth. He always advised me as to what he was planning to do so that was aware of what my treatment involved. He is very considerate as to how I was feeling in the treatment chair. Very thorough and not satisfied until he thought my teeth looked perfect. Five stars!

Date of experience: February 28, 2021

Overview

WebMD has a rating of 2.8 stars from 262 reviews, indicating that most customers are generally dissatisfied with their purchases. WebMD ranks 9th among Health Information sites.

service
21
value
15
shipping
3
returns
4
quality
19