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WebMDReviews 263

3.3

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WebMD Reviews Summary

WebMD's reputation is mixed, with customers acknowledging the site's extensive medical information and usefulness as a starting point for health inquiries. However, significant concerns arise regarding outdated provider information, unreliable marketing practices, and perceived biases towards pharmaceutical interests. Many users express frustration with customer service, citing unresponsive communication and a lack of follow-up, particularly in marketing and administrative contexts. While some appreciate the resource for its educational value, the overall sentiment reflects a demand for improved reliability and transparency in both service and content.

This summary is generated by AI, based on text from customer reviews

service
21
value
15
shipping
3
returns
4
quality
19

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
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This place has been excellent in their professionalism. My wife and I have been coming
Here for the past 16 years. We have been treated for a number of different things.
Wouldn't go anywhere else.

Date of experience: March 19, 2019
Nevada
1 review
2 helpful votes
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Unprofessional MD
February 4, 2019

Dr Celeste Atkinson from Dignity Health group has cancelled my appt three months in a row!, I have now waited over 90 days to see her!, Can't get med refills or anything due to her "not making it into the office"! I would not recommend her and even plan to find a doctor outside of Dignity Heath system. This is so unprofessional and not acceptable!

Date of experience: February 4, 2019
California
2 reviews
10 helpful votes
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WebMD posted an article on Vegetables to eat if you are watching carbs. They mention sweet potatoes, corn, and 7 others that are much much too high having carbs exchanges greater or equal to 30 grams or more. That amount, itself is too high unless no other carbs are eaten. I will nevertrust WebMD again.

Date of experience: January 29, 2019
Virginia
1 review
6 helpful votes
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Reviews are not verified. Professional reviews are not reliable and are completely fabricated. Web md is a trashy site with no reliable or valuable information.

Date of experience: January 13, 2019
Texas
5 reviews
1 helpful vote
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I recently needed to look up medication reactions to other medications, and confirmed what our pharmacist had said about combining some medicines. Quick and easy

Date of experience: January 10, 2019
Canada
2 reviews
1 helpful vote
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WebMD is pretty good to stay up to date on your health and to find out some interesting and easy ways to improve your health or to check out what some symptoms could mean if you're too scared to visit a doctor.

Date of experience: November 9, 2018
Indiana
1 review
1 helpful vote
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I have been trying for MONTHS to get them to update three of our surgeons' phone numbers and nothing has worked! You cannot get through to them on the phone and after leaving multiple messages, I have give up. Emails also have not worked. I feel bad for patients who use this site as they are given the incorrect phone number for these physicians and end up getting passed around until they get to the correct area!

Date of experience: October 23, 2018
New Jersey
2 reviews
0 helpful votes
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Never up to date
October 22, 2018

Drs. And offices that I have searched are permanently closed. 3 different doctors on 3 different occasions

Date of experience: October 22, 2018
California
2 reviews
2 helpful votes
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I love this website
August 29, 2018

I love this website, always super helpful and informative. WebMD is Life Saver. I have learned alot from web med.

Date of experience: August 29, 2018
New York
1 review
1 helpful vote
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Great information BUT the website is soooo slow it's impossible to get the great information they have there.

Date of experience: August 12, 2018
Philippines
7 reviews
2 helpful votes
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This company providing Online facilities for the purpose of buying and selling activities. Their products are with low price and high quality.

Date of experience: August 1, 2018
New York
1 review
0 helpful votes
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I made an appointment to see a local dr ONLY because WebMD said that this Dr treats bipolar disorder, depressive disorders and Lyme disease. I get to the appointment and the Dr said that there's nothing to be done about the Lyme symptoms I'm experiencing and he can't do anything about my bipolar or depression because he's not a psychiatrist. Then I go back to the WebMD website and now the Lyme disease that was once listed that he treats isn't even in the list anymore. This Dr appointment was a complete waste of my time seeing that everything that was listed he treats is a complete lie. Thanks for NOTHING WebMD!

Date of experience: July 26, 2018
India
1 review
1 helpful vote
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These people provide lots of medical update info with full details, major issues related to health and permanent hair removal products with new updates and latest news and information, Even SiobayStore provide good permanent hair removal products.

Date of experience: July 6, 2018
Maine
1 review
3 helpful votes
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Not recomended
June 5, 2018

You are often snot tomb Web MD when surching for anything medical. Once there it is impossible to get any information because ads are continuously popping up and sending you to other sites. I close out when I see Web MD.

Date of experience: June 5, 2018
Florida
3 reviews
9 helpful votes
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They are the absolute best go to website when you have any Medical Issues that you need need to know the answer to. Another reason why I have it 5 s is that it is you can easily read and understand everything on the topic.

Date of experience: April 21, 2018
Kentucky
4 reviews
7 helpful votes
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Email Leeches!
April 18, 2018

They will not stop sending emails. 3-5 a day now... I have unsubscribed over and over again. I contacted their customer service... left messages... nothing. My local news station said to call the local news station of where their corporate office in NY is located and blow the mole hole into a huge mountain or try and/or try and find out just how many people they do this to daily that have requested unsubscribe and was utterly ignored... DO NOT SIGN UP FOR THEIR EMAILS! It's 3-5 a day... everyday... I am in the process of continuing to do research of what to do

Date of experience: April 18, 2018
District of Columbia
3 reviews
10 helpful votes
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Good website!
April 17, 2018

I love this website, always super helpful and informative. Good website. I love it to have more knowledge on these website.

Date of experience: April 17, 2018
Oregon
1 review
0 helpful votes
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They tried to pass themselves off as my insurance company. I've reported them to my insurance company, and will be reporting them to the FTC and BBB shortly.

Date of experience: March 27, 2018
Florida
2 reviews
1 helpful vote
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WebMD is Life saver
March 24, 2018

If i explain briefly its gonna be a long review so i would like to say in short. WebMD is Life Saver. Thank you Doc(s) for the timely help.

Date of experience: March 23, 2018
California
2 reviews
3 helpful votes
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Terrible biased work
March 20, 2018

Webmd is a very biased company, they are basically (seem as if) part of the advertising branch of drug companies, and have a reputation for being that biased. Almost all of there articles are pushing artificial medicine as being safe and "regular" even though there are many other forms. I read a article aimed at teenagers and it was very biased concerning some emotional topics and actually sped out false information. They seem to embody something of a very unapproachable and non-understanding type.
They will unlikely approach topics with a clear view. All they say should not be understood to any extent as facts. I have left the reviewing of this company for as it is, any good review I discuss about this company would only appear after a massive turnover of the company.

Date of experience: March 20, 2018