WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.
The entire ordering process was a breeze, and we received our contact lenses in four days. Samantha was very helpful and efficient!
My order is always right, and on time. I would have give five stars except for the fact that the boxes aren't labeled (left or right) so it takes some investigation to figure out which eye is which. Otherwise, great!
It has been 22 days since I ordered contacts and an eye exam. I finally received my eye exam and have asked for a refund twice and keep getting the run around. Their customer service reps don't reply to emails in a timely manner and never respond once I ask for a refund. I paid for Contacts to be delivered and never got them! I should get a refund. I had to order from 1-800 Contacts and their customer service is impeccable. My order has already been shipped and will be here tomorrow. Don't use this company, they don't honor your purchase and their customer service is subpar at best.
After researching prices from many locations and websites, I found the most reasonable prices on this website! Free Shipping on all orders was just one of the many other perks of this website. The order actually arrived faster than was stated on the website. The website was extremely easy to use and navigate. Coupon/Promo Codes page was a plus. One of my favorite features is the rewards program AND the variety in the payment methods accepted. I have not yet found a better website for contact lenses, or better pricing AND benefits on any other contact lens retail website or location. Webeyecare is not only my TOP CHOICE when looking to order more contacts, it has been the ONLY place I have ordered contacts for the past few years. I would definitely recommend this website! You won't be disappointed!
Clear/simple ordering process, confirmed prescription detail via the online/phone test, prompt delivery, no complications, highly recommended.
Best price online, shipped quickly, website was easy to navigate. I have placed several orders with them.
This is my first time ordering from webeyecare.com so I thought to give it a try given the many positive reviews online and also this is the best price I could find at the time. The box appeared to be tampered upon arrival (see photo). The two boxes of contacts inside were intact and were not opened and the mailing statement was also inside. I tried the contacts yesterday and they were comfortable; I have been wearing this same brand for many years now. I have been ordering contacts online for many years now from different companies and they never arrived in damaged box. Overall, I am happy with the purchase and just curious what happened to the package along the transit route.
This was my first order with WebEyeCare.com and I was very pleased. Their prices for contacts was lower than two other well known companies and the service was very fast.
Webeyecare is so easy to order and has competitive prices. I like being able to use my HRA account to pay for my contacts.
The website was so easy to use and to place an order with great pricing. I received my order withing 5 days. Will definitely use you again!
I used to just order my contacts when I got my eye exam. It would end up being a very expensive day costing hundreds of dollars. Now I upload my prescription and order my contacts at a cheaper price and as I need them.
Easy to upload Rx. And complete ordering process. Got an email with tracking number and received contacts about 1 week later. Best price around.
Web Eye Care makes it easy to order and reorder, even emailing around the time you've run out of contacts, making them super helpful. They also have great prices!
I am a repeat customer and the process can't be easier. It is simple to attach my new prescription to my order. I received my contacts in only 6 days from the time I submitted my order online. Attaching your prescription saves so much time because they can verify it right it away! I've ordered several times and my order has always been correct.
Good prices easy ordering, fast shipping, reliable service! Even send a reminder just before your prescription expires, which is so helpful. I'm very happy with WebEyeCare.com!
I have used WebEyeCare many times for my contact lens orders. Most of the time it is excellent. Great service, fast delivery, good price. This past experience was less than stellar. I received an email with a coupon code "TAKE10" with no clear restrictions. My order would NOT take this code. I have been going back and forth with Customer Service reps with no satisfaction to date. Not the right way to treat a long standing, loyal customer in my opinion.
Easy to compare prices. Easy to use website. Easy order receiving.
My contacts were delivered to my front door.
Service was great, fast and best price I could find online. Well done on my order *******. I intend to use WebEyeCare again and will have other members of my family do the same when we need new prescriptions filled
I order my contacts and once my subscription was confirmed the contacts was sent out. I received them before scheduled. My order was correct and I would recommend this company for fast, expedients deliveries of product.
Answer: Thank you for contacting WebEyeCare. Our orders are shipped after the prescription has been verified. If the prescription is provided via upload when the order is placed the order will ship same day if placed before 1pm est Monday - Friday. If the order needs to be verified with your doctor's office this can take on average two business days to completed before shipping. Please let us know if you have any additional questions.
Answer: Proved your Dr. s information and they will contact them.
Answer: Yes, I've ordered from them multiple times, contacts are name brand & exactly what I've ordered each time.
Answer: If it's within a year it seems to be fine. After that I think you'd need a new exam and Rx.
Answer: That my friend, is the million dollar question! For myself, and numerous others I've read on multiple different website reviews, it's going on 6+ weeks with a different $#*! A mammy story and excuse every time. Then in what I (personally, I cannot speak for others on this) take as an added insult, each excuse offered is always placing blame on someone else, never once simply admitting fault and owning their mess up.
WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.