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WebEyeCareReviews 868

3.7
How would you rate WebEyeCare?
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WebEyeCare Reviews Summary

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 11th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53
Ohio
1 review
0 helpful votes
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The entire ordering process was a breeze, and we received our contact lenses in four days. Samantha was very helpful and efficient!

Date of experience: May 29, 2020
Pennsylvania
1 review
0 helpful votes
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My order is always right, and on time. I would have give five stars except for the fact that the boxes aren't labeled (left or right) so it takes some investigation to figure out which eye is which. Otherwise, great!

Date of experience: May 28, 2020
Texas
1 review
2 helpful votes
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It has been 22 days since I ordered contacts and an eye exam. I finally received my eye exam and have asked for a refund twice and keep getting the run around. Their customer service reps don't reply to emails in a timely manner and never respond once I ask for a refund. I paid for Contacts to be delivered and never got them! I should get a refund. I had to order from 1-800 Contacts and their customer service is impeccable. My order has already been shipped and will be here tomorrow. Don't use this company, they don't honor your purchase and their customer service is subpar at best.

Date of experience: May 27, 2020
New Jersey
1 review
0 helpful votes
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After researching prices from many locations and websites, I found the most reasonable prices on this website! Free Shipping on all orders was just one of the many other perks of this website. The order actually arrived faster than was stated on the website. The website was extremely easy to use and navigate. Coupon/Promo Codes page was a plus. One of my favorite features is the rewards program AND the variety in the payment methods accepted. I have not yet found a better website for contact lenses, or better pricing AND benefits on any other contact lens retail website or location. Webeyecare is not only my TOP CHOICE when looking to order more contacts, it has been the ONLY place I have ordered contacts for the past few years. I would definitely recommend this website! You won't be disappointed!

Date of experience: May 21, 2020
Montana
1 review
0 helpful votes
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Clear/simple ordering process, confirmed prescription detail via the online/phone test, prompt delivery, no complications, highly recommended.

Date of experience: May 21, 2020
Georgia
1 review
0 helpful votes
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Contacts
May 15, 2020

Best price online, shipped quickly, website was easy to navigate. I have placed several orders with them.

Date of experience: May 14, 2020
California
3 reviews
8 helpful votes
Follow Phan G.
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This is my first time ordering from webeyecare.com so I thought to give it a try given the many positive reviews online and also this is the best price I could find at the time. The box appeared to be tampered upon arrival (see photo). The two boxes of contacts inside were intact and were not opened and the mailing statement was also inside. I tried the contacts yesterday and they were comfortable; I have been wearing this same brand for many years now. I have been ordering contacts online for many years now from different companies and they never arrived in damaged box. Overall, I am happy with the purchase and just curious what happened to the package along the transit route.

Date of experience: May 1, 2020
New York
1 review
0 helpful votes
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This was my first order with WebEyeCare.com and I was very pleased. Their prices for contacts was lower than two other well known companies and the service was very fast.

Date of experience: April 29, 2020
Florida
1 review
0 helpful votes
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Stacys review
April 23, 2020

Webeyecare is so easy to order and has competitive prices. I like being able to use my HRA account to pay for my contacts.

Date of experience: April 21, 2020
Ohio
2 reviews
0 helpful votes
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Awesome experience
April 19, 2020

The website was so easy to use and to place an order with great pricing. I received my order withing 5 days. Will definitely use you again!

Date of experience: April 17, 2020
Michigan
1 review
0 helpful votes
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I used to just order my contacts when I got my eye exam. It would end up being a very expensive day costing hundreds of dollars. Now I upload my prescription and order my contacts at a cheaper price and as I need them.

Date of experience: April 11, 2020
New Jersey
1 review
0 helpful votes
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Order 2044238
April 5, 2020

Easy to upload Rx. And complete ordering process. Got an email with tracking number and received contacts about 1 week later. Best price around.

Date of experience: April 5, 2020
Maine
1 review
0 helpful votes
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Awesome
April 4, 2020

Excellent service. Place an order, and in a couple days they're in the mailbox. Lowest price we've ever found. Great company. Thank you

Date of experience: April 3, 2020
California
1 review
0 helpful votes
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Web Eye Care makes it easy to order and reorder, even emailing around the time you've run out of contacts, making them super helpful. They also have great prices!

Date of experience: March 30, 2020
Tennessee
1 review
0 helpful votes
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Quick and Easy
March 31, 2020

I am a repeat customer and the process can't be easier. It is simple to attach my new prescription to my order. I received my contacts in only 6 days from the time I submitted my order online. Attaching your prescription saves so much time because they can verify it right it away! I've ordered several times and my order has always been correct.

Date of experience: March 30, 2020
Florida
3 reviews
0 helpful votes
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Good prices easy ordering, fast shipping, reliable service! Even send a reminder just before your prescription expires, which is so helpful. I'm very happy with WebEyeCare.com!

Date of experience: March 26, 2020
Pennsylvania
2 reviews
0 helpful votes
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I have used WebEyeCare many times for my contact lens orders. Most of the time it is excellent. Great service, fast delivery, good price. This past experience was less than stellar. I received an email with a coupon code "TAKE10" with no clear restrictions. My order would NOT take this code. I have been going back and forth with Customer Service reps with no satisfaction to date. Not the right way to treat a long standing, loyal customer in my opinion.

Date of experience: March 26, 2020
New York
1 review
0 helpful votes
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Easy, easy, easy
March 23, 2020

Easy to compare prices. Easy to use website. Easy order receiving.
My contacts were delivered to my front door.

Date of experience: March 22, 2020
Kansas
1 review
0 helpful votes
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Great Service & Price
March 21, 2020

Service was great, fast and best price I could find online. Well done on my order *******. I intend to use WebEyeCare again and will have other members of my family do the same when we need new prescriptions filled

Date of experience: March 21, 2020
North Carolina
1 review
0 helpful votes
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I order my contacts and once my subscription was confirmed the contacts was sent out. I received them before scheduled. My order was correct and I would recommend this company for fast, expedients deliveries of product.

Date of experience: March 14, 2020

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.


webeyecare.com
Bristol, PA