Web.com

Trying to get an email to activate my SSL I have paid for but 2 calls and still not resolved.
I'm in Canada and there does not appear to be a toll free help number available either? So not only do I still have the issue but my phone bill had a 20$ charge.

The customer support team don't know their jobs and they are so slow with their service it was best for me to leave as a customer. They over promise and under deliver on every aspect of their feeble attempt to offer their product

Abigail provided such thorough and meaningful feedback. She was genuinely interested in my company and product. She was a pleasure to speak with and really knows her job! It was such a pleasure to work with her. We started one hour before you close, and ended one hour or more after you close. She stayed on the line with me without any concern through the entire experience. About 20 minutes after getting off the phone, she sent follow up notes including my To Do list. I sincerely appreciate the experience. Great employee!

Working with Web.com and it's professionals has always produced the same results; complete satisfaction. It may take several phone calls and emails but understandable as only I totally understand my wants and needs and not always capable of communicating complete with a single attempt. These professionals work through and with my frustrations to complete satisfaction every time! With the many options for like services I always return to Web.com.

My website keeps going to under construction despite fixing it several times. I will be leaving this service once i figure out how to do so because you need to be a computer geek to understand how to use your software and that i am not!

Top-notch service from the start to the end. Very knowledgeable friendly and helpful service. I have used Web.com previously and have no complaints. I would definitely recommend it to anybody. Prices are very reasonable and perfect for anybody who has a small budget. The person who took the information that is going into the website a Mr. Valentine made my experience with the company feel like I was talking to a friend and somebody who cared about getting the perfect information onto my website so we can get the best design possible. Overall I would rate them in a plus. Thank you Mr. Valentine and thank you web.com

I have been a client of web.com for 10 years and it's been a nightmare. Steer clear of this client at all costs. My first mistake was to buy the website and buying a long hosting/domain package. My second mistake was giving web.com another chance to redeem themselves. You are at the mercy of their untrained and uneducated customer service reps which will only tell you that they will submit a ticket for someone to review your issue only for them to close out your issue before even resolving the issue. web.com has caused my website to be down due to their own internal billing errors which caused me to lose all the contents of my website. They also are very unwilling to help because they want you to use their paid consulting services.

I had two different accounts on Dotster. On the conversion web.com combined them all under one credit card so you had users paying for web addresses they don't own or want.

It has been over a month and my domain still isn't assigned though I have followed instructions with customer service. So far I have asked for assistance four times and am still having issues. I hope it's fixed this time. I like the services offered and the company. I just need to get the service I paid for to work.

Have used both chat customer service and phone call, getting a 403 forbidden error for trying to access my web domain from outside my user controls. Last week I was told via web.com chat to manually connect my domain name to the WordPress hosting service I purchased through Web.com. I did so, still 403 error. I was then told on the phone last week the issue would be escalated and resolved for me. It is still not resolved. I will be moving my website to another hosting service.

Seeing all the bad reviews I had to put my two cents in and say that I had a good experience with them. I purchased a domain with register.com for. 50 with a promotion and paid only I think 5 bucks for the hosting.
I had a lot of problems with the hosting itself and contacted support a lot regarding it and I threaten to cancel my account which in turn they offered me another free month.
I thought they handled it very professionally and they were always available when I called or while working on my site they would chat with me.
This hosting side does need a lot of work but one thing I did like about it too is that once you register, it will ask for your company name and then all the templates will have your business name prewriten which was really nice since I'm not that good with words.
So four stars from me... they didn't quite get the fifth star but I may try them again and see if I can rate them better.

I recommend that you do not use LogoYes. They are sleazy.

I used them exactly one year ago to buy a logo. Today I discovered a bogus $9.95 charge from them on my credit card. Apparently when I purchased my logo, they set up some crazy unrelated program so that if I don't cancel within the next year, they'd charge me on a recurring basis -- but they didn't tell me about it. I certainly don't recommend agreeing to anything like that. When I called to ask them to refund it, they were not able to refund the charges immediately, but said they would take several days to make a decision. They call it a "promotion", but personally I call it a scam.

I think this is a sleazy way of doing business. I don't recommend you spend your money with LogoYes; there are plenty of other hard-working businesses out there that you can use.