Overview
Web.com has a rating of 3 stars from 4,027 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Web.com most frequently mention customer service, new business and hard time. Web.com ranks 2nd among Website Design sites.
I am very pleased. The specialist was polite and professional.
So far all of my questions have been answered promptly and the customer service is fantastic!
Hi Roxie,
Thank you for your review!
DJ
Customer Advocate at Web.com
Efficient responses to all questions with courteous attitudes.
Hey Ken,
Thank you for your review!
DJ
Customer Advocate at Web.com
Ich habe den Live-Chat kontaktiert, um Informationen über eine maßgeschneiderte Vorlage für eines meiner Projekte zu erhalten. Die Support-Mitarbeiter waren sehr hilfsbereit. Ich warte auf einen Vorschlag des technischen Teams. Ich hoffe, ich werde eine ebenso positive Erfahrung machen. Ich freue mich darauf.
Hi Richard,
Thank you for your kind review!
DJ
Customer Advocate at Web.com
Este sitio es un robo en despoblado, te invitan a que diseñes un logo por un dolar para lo que tienes que dar los datos de tu tarjeta de crédito, después sin avisarte te comienzan a cargar 10 dolares mensuales por cada logo que creaste y no hay forma de cancelar este servicio no puedes eliminar tus datos, tienes que ir al banco a solicitar que bloqueen esos cargos.
Para mi ha sido una total y verdadera estafa me cobran puntual no tengo una página a disposición y lo peor que no se puede cambiar el método de pago porque es una página extranjera mi banco me cobra 35 dólares por salidas de divisas he querido cambiar el método de pago se bloqueó y envío mensajes al chat y se desconecta y dice que no llego nada de lo que envié
Para mi es una gran decepción
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NO usen este sitio. Te dicen que te cobran 9,95 por un logo y luego te cobran sin decirte nada TODOS LOS MESES. No es posible borrar las tarjetas de crédito ni tu usuario, por lo que la única opcion es llamar al banco. Son unos estafadores!
Hiç bir sorun çıkmadı ama şifreleme ve güvenlik kodlarımı kabul ettiremiyorum saçmalık
Le estamos vendiendo tamales tacos dorados baliadas pastelitos de maseca o arina de arros o de piña tamvien de fresa? Todo eso por horita sera solo aavados i domingos
Hi Gustavo,
Thank you for your kind review!
DJ
Customer Advocate at Web.com
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Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks
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Love the ease and the price
So far so good
Muy buena solo que siempre sale la pantalla del chat deberia ser opcional el abrirla
GREAT,GREAT, GREAT,GREAT,GREAT,GREAT,GREAT,GREAT,GREATGREAT
...
Horrible, horrible, horrible, horrible, horrible
Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences.
The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world.
Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions.
Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.
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- Jacksonville, FL, United States
- Edit business info
Business History
Web.com is a brand in the Newfold Digital portfolio, that was founded in 1999.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Samuel,
Thank you for your review!
DJ
Customer Advocate at Web.com