Overview
Web.com has a rating of 3 stars from 4,027 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Web.com most frequently mention customer service, new business and hard time. Web.com ranks 2nd among Website Design sites.
I am having an issue easily incorporating web schedule onto my website
It's not for user, but it leads customer to pay more
Hard to do on mobile but I got there with some sacrifices
Excellent zero complaints, easy to use and straight forward
Hi Richard,
Thank you for your review!
DJ
Customer Advocate at Web.com
The support representative was able to help me resolve my issue.
Web.com has been very helpful with my website needs.
Hi Ramon,
Thank you for your review!
DJ
Customer Advocate at Web.com
Building my own e-commerce site has been pretty simple compared to what I was expecting.
Awesome help from customer service and excellent products!
The agent was helpful and answered all my questions.
Hi Elizabeth,
Thank you for the great review!
Marissa
Customer Advocate at Web.com
Builder authentication process unclear... Good tool but not pleasant to be kicked out by time-ou!
Hi Gaetan,
Thank you for the kind feedback.
Marissa
Customer Advocate at Web.com
Self explanatory, easy to navigate, I love this site builder.
Wish there were more template options for the website.
Hey Tiffany,
Thank you for your feedback!
DJ
Customer Advocate at Web.com
It's been 2 months and my website is still not all the way in tact.
Hey Demeatrice,
Give us a call or chat and we can get that fixed!
DJ
Customer Advocate at Web.com
Awesome!
First time to create website and it has been so great.
Hey Olayinka,
Thank you for your kind review!
DJ
Customer Advocate at Web.com
I might cancel all my service here due to prices and payment issues
It's a little difficult to navigate. I'm getting external help.
It is being very easy the process to build my website
Publishing website with domain name has been a continuous issue.
Hey Autumn,
This is something our live support can help with! Hit us up!
DJ
Customer Adovcate at Web.com
Nice and quick to learn + great service from your support team
The best i ve seen easy and cool design for travel templates
Recognized as the 'Best Overall Website Building Platform' by Big Excellence in Customer Service, BIG Innovation, Web.com excels in delivering seamless, user-friendly website building experiences.
The company's holistic service suite extends beyond its primary website builder. Secondary offerings encompass expert services, domain name registration, and a broad spectrum of marketing tools, integrating elements such as SEO, PPC, directory listings, and email marketing. These products aim to equip businesses with all the resources needed to thrive in today's digital world.
Founded in 1999, Web.com has an established reputation for assisting customers in succeeding online. Notably, its Online Store Builder was lauded with the 2023 People's Choice Stevie Award, highlighting the company's proficiency in comprehensive online store and eCommerce solutions.
Web.com's mission centers on being the go-to partner for all online presence needs, ensuring personalized support and comprehensive product offerings that meet diverse business requirements. From securing domain names to launching online stores, Web.com is committed to helping businesses grow and succeed in an increasingly digital world.
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- Jacksonville, FL, United States
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Business History
Web.com is a brand in the Newfold Digital portfolio, that was founded in 1999.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Edward,
Give us a call or chat and we will look into that!
DJ
Customer Advocate at Web.com