Weather Shield

Problem w/ a 4 panel patio door w/ 40 separate glass panes/ 4 of which have failed across 3 panels.
'We don't make that style any more and don't have anyone to repair it or even come out on a paid service call to see it." Nothing to do but replace. I WILL NOT order a replacement Weather Shield door. I will order w/ a company that has a customer friendly service motto. This door has been in place for 23 years.

We originally were going to purchase another manufacturer before choosing WeatherShield. Not only did they save us money but they were able to make the size window we really wanted for our great room which was a very tall casement window. The windows look great and the doors even better - we purchased the Contemporary series of windows and doors. I have had no problems compared to what has been described on the website. I have no problem recommending them.

My husband and I were building our dream home and needed to shop for windows. The builder gave us some options but theres a dealer close to our property we found who sells WeatherShield. We really liked him and liked the look of the windows for our modern design. Well to say the least I found this website! I was nervous and scared about this but at the same time I felt comfortable with who we worked with. I will say our last house had bad windows and installation was not good - I believe that was a big difference on our recent project our builder was great and experienced. I felt compelled to come back and leave a review since it was this website that almost lead me away!

My builder talked me out going with Pella windows and suggested Weather Shield (kick-back?) and what a disaster. Broken seals within months. When I finally found a Weather Shield distributor in my area the WS rep challenge me stating that I didn't have WS windows because I could not find the tiny, tiny S/N. I had to take pictures of the WS stamp on the lock to authenticate. WOW. We finally found the tiny serial number and immediately the rep stated that my warranty had expired. I built this house and it was only 10 years old at the time. Consequently we went back and forward to no avail as it relates to the warranty. So after not being able to find a replacement sash that matches, I had no other choice than to buy WS sashes. Most of my windows (12) on the front of my house has failed. What a joke of a company. Just got a quote from a local Pella distributor and "F--K" Weather Sheild with anything long and prickly. Angry... YES!

We built a home 9 years ago. Only 2 months after moving in, more than 40% of the panes' seals failed. We have had more seal failures, mold, condensation problems. I had contacted the company many times, and they were indifferent to the poor quality crap they are putting out. They did very little to help us fix the problem. Some of the windows are in such poor condition, we will have to replace most of them within the next five years.

I bought a composite door from them to replace the plastic one I had. Immediately starting making cracking noises when warming or cooling Noise from street as if door is open.!. Told nothing wrong with door and I should buy a porch to stop the noise.!
Had bought their windows to replace my glazing … the whole house now so noisy I get woken up on refuse collection day at 6am. I hear ever car door shutting and get no peace from the noise.
This time told … it ‘My FAULT' …! I was apparently sold the highest quality glass to stop heat loss. BUT if I wanted to stop the noise I should have ordered and paid for one of their other types of glass which was more expensive!
They can fix the problem but I will have to pay for secondary glazing to be fitted inside the glazing I've just bought …., (You can't make this up) …
I don't live in a noisy street, I paid for glazing I was told would stop the street noise and a door at nearly £2000 that was supposed to stop outside noise. Non of it does what I paid for and the rude comments blaming me and telling me to pay them for more products from them to cover what I have is absolutely disgusting.
They have ruined my house and my peace of mind..

Our new windows were installed about a month ago, September 2018. On arrival, two were broken (wouldn't open), a third broke within a week (won't lock into place when closed) and several came with the wrong colors - I ordered all brushed nickel, three came with black hardware. It's obvious they're not a good quality product. It was a mistake to order Weather Shield. I gave two stars because they have agreed to change out the wrong color hardware for the correct color.

We built our home 3 years ago. Within 6 months we had the rep out for leaks and unable to close windows. Rep made adjustments to the arm, and said to let him know if any additional leaking occurred. Emailed him again as the seals were clearly broken and mold growing in the windows. The rep stretched out coming over and then replied saying he could clearly see the seals were broken in the pictures we submitted. Now they want to charge us to come and look at the windows.

We did a major remodel through a contractor and replaced and added numerous Weathershield windows and doors. There were about 3 large double hungs, 3 sizable casement windows, one outside door, and five large fixed windows. The seals have been gradually failing, one by one, starting with year one. Now about half of them are bad, but only two of them are so bad that you can't really see through them. Over 20 years later this year we finally took action -- to see about replacing the failed panes. Too late! 20 year guarantee. The lesson that we learned is to complain immediately about failed seals. I can't offer a proof of purchase because the contractor bought and installed them.

I bought 7 windows from Weather Shield. All of them suffer from air infiltration problems, and some of them are hard to open and close.

When you contact their customer service, they start by helping you to find the problem. When they run out of possible solutions, they just stop answering you and refuse to honor their warranty... The funnier thing is that when you do a bad review about them, they will publicly answer to contact them to solve the issue but when you try to contact them, they don't reply!

We built a new log home by The Original Lincoln Logs. They only offered Weather Shield windows with a 20 year warranty. We felt safe until the seals failed on our patio door after we'd been in the home only 15 months. We thought they were just dirty. And did not contact them until the entire window was filthy looking between the glass. It had obviously been a problem for some time, but Weather Shield's small print states they do not cover the installation service later than two years after delivery, several months of which time the home was still under construction. Now, they say we need to pay to have their attempt at replacing their faulty product installed. So much for their 20 year warranty! Do not purchase Weather Shield windows, Life Guard or Crestline or any other name this company goes by. The parent company also owns Peachtree. Buyer Beware! This company does not stand by their product, which if you read reviews is failing too often.

Ten years ago we built a new house. We installed Weathershield windows. After three years the window seals began failing. Moisture began condensing inside window and mold began growing between the sheets of glass. Several doors also failed. Upon attempting to get them replace under warranty we discovered that the full warranty expired after two years. Also, they would provide glass panels but not the frames so the contractor had to take the windows apart and set the glass in the old frames.
In the last two years virtually ALL the remaining windows have failed. NOW the local business that sold Weathersheild has gone out of business and no other rep will respond to our calls -presumably because they don't have a dime in the game. Weathershield won't respond to our calls either.
We are now having all the glass fabricated and replaced at our own expense.
DO NOT EVER BUY ANYTHING FROM WEATHERSHIELD.