Weather Shield

I purchased (2) 72" x 60" aluminum clad sliders manufactured by Weather Shield. Both panels operate, so they required a insect screen approximately the full size of the unit (29sq').
The screens sent with the unit are industry standard construction according to Jeffrey Fitzgerald (SoCal Territory Manager). That is a great but my screens are really big and he nor owner Mark Shield will acknowledge that fact. The extrusion used on screen doors including Weather Shield are 1 1/4" -
1 3/4" industry wide even by the vinyl window company's. This being said, my screens are larger than most screen doors and they are only 1/2" frames. I feel poor judgment was made on the part of Weather Shield i. E., Jeffrey Fitzgerald, Mark Shield, to not make a poor design right. The screens are flimsy and already bent from falling out of the frame. I feel customer service is poor when you need to cc the boss to get any communication started. Good luck with your team Mr Shield and I won't be endorsing your product anytime soon.
P.S. I'm getting tired of spraying silicone on the track so the panels will slide.
Regards,
Vince Flores

1994 - Wanted casement windows (vinyl outside, oak inside, triple paned) to improve the looks of our home. Chose WS because of the quality of the window, wood choices, overall looks and price. Installer was great and I have no problem with the actual window frame. The sashes are another issue. The smaller casements only have one lock on them and therefore don't seal well at the bottom. The weather stripping is barely there, flimsy, thin, not enough to actually seal the window. The windows had air leaks even when new. If the weather suddenly changes from hot to cold, enjoy the huge air leak until the window adjusts to the new temperature. The hardware is cheap and has broken. The vinyl exterior is okay on the sashes but the base at the bottom is very thin vinyl and has gotten hail damage holes so had to fix that myself as insurance company didn't really cover that (same if you get hail damage on your driveway). Fast forward to 2019. I have been renting this property since 2005 and went to check the property after tenant moved. The larger windows with 2 locks are fine but the smaller ones with one lock definitely have wood damage along the bottom of the sash and frame. Bad design. I would never recommend WS to anyone. I purchased Pella for my current home. Much better quality. Have been installed since 2002 and absolutely zero problems.

Ordered 23 double hung windows and three doors. Window lite profile was not what I was shown at time of order. When I contacted distributor, they said that WeatherShield had the right to change even though I was required to pre-pay. In order to stay on schedule with contractors we needed to install these and wait for WS to respond. After no response we took them to court and they settled at a discount. I really wish that I had them all removed and went with a different brand (like P... A). Several issues are creeping up. Broken springs so they won't stay up, fogging, and shrunk felt strip at the base allowing bugs and wind to enter the house. Hardware lost it's finish within a few months and looks pitted. WS said that window cleaner will do that!. We hadn't yet cleaned the windows, but that's not the point if the hardware won't hold up to window cleaner. WS replaced a couple windows that had defects like stuff between the glass and miss-aligned divided lites. And guess what? The replacements were the profile I had wanted in the first place, supposedly no longer being manufactured. My distributor has ignored me and now WS as well. These people are liars and cheats. I can't help but look at these 23 windows and feel like I was so stupid for not choosing another familiar brand. Our architect recommended WS.

Unbelievably bad workmanship and they have no interest resolving any issues. They are good at blaming others for their poor workmanship.

I have a whole house full of weather shield signature casements. They look wonderful and perform even better.