Weather Shield

Weather Shield does not deserve even 1 star. Buy these windows only if you want to replace them within 15-20 years. The seals break and cloud up. We've had to replace every window that gets any sunlight.
Their customer service sucks and they tell you, "sorry your warranty is up, we can't help you". I've purchased much cheaper windows that last much longer for a fraction of the price. Please save your money and go elsewhere.

I would love to take hardware and patio doors and screens and throw them through Western Building Supply, Albuquerque, NM window or dump them on the roof. A terrible product and have been nothing but frustrating and costly over the years. These were not inexpensive doors. I will continue to be disappointed and dissatisfied until they are replaced with a better product. I am so very sorry I listened to the sales representative at the time of purchase. I would rate this product minus 1 star if it was possible.
Mrs. Edward S. Angel
Santa Fe, NM *******

Looking through this page I see that I should have read the reviews instead of listening to a sales guy. I bought 20 windows from this company and most of them are going to have to be replaced. I have a lot of quality problems, miss matched finishes, incorrect size, etc. Just do yourself a favor and don't purchase these windows, even if you are flipping a house, it is not worth the headache.

I made a you tube video documenting my issues. I have been ignored by WS and my supplier has not been much help either. It is devastating to loose so much money on a garbage product.

youtu.be/RGIqZXC8iDQ

Purchased 22 windows for our new build. Immediately had problems with broken seals and rollers. Windows won't shut, won't lock or won't raise up. Our supplier has reached out to WS numerous times with no response at all. Considering a lawsuit. Avoid these guys.

Our contractor installed weather shield vinyl windows throughout our house in a 2005 remodel. Most are typical/vertical sliding windows. Master bath has casement windows with a crank to open them. We had significant problems with both. The casement windows will not latch/lock. They're barely used at all. The sliders in our bedroom broke. The the valence wheels somehow broke thru the side of the window. We submitted a warranty claim. We are within the 20 year warranty period. Weather shield denied the claim saying our windows were "misused and abused". Needless to say we were shocked. We have central air so these windows are used infrequently, let alone abused. They also wouldn't explain their decision/process or allow me to speak to a superior. I can only conclude I will never use weather shield again.

Weather Shield Windows has a good quality reputation, so we purchased a double-hung window, a sliding door, and a Bi-Fold window. We really like the window over the sink for parties and entertaining. We did have one issue but Jim from service at Window Visions took care of it for us, but the quality was great.

Had a slight leak on the new conservatory roof but they were most helpful and apologetic and had it sorted very quickly, good value for money and the installers left no mess and were friendly and helpful, I would have no hesitation is using them again

As a builder I was given an extended warranty for the Weather Shield windows I installed in my personal residence. It stated that they would replace or repair any defects including seal failures as long as I owned and resided in the home. I submitted a claim for seal failures and they are refusing to honor the warranty.

Originally bought all Weathershield windows and doors when we built our house. Added on a few years later and, again, used all WS.

Then windows started to fail. Have had to replace numerous windows with hardware issues, loss of gas, etc.

The capper was when I called to order yet another set of sashes I got a "small order" charge. When I questioned it, they said they added that to all homeowner sales. In other words, if you are a loyal customer and used the Weathershield product, you get an uncharge for replacing their faulty equipment.

They held me hostage once, but never again will I buy a Weathershild product.

I sell these windows as a broker, I do not work for WeatherShield, that being said. I am the service/warranty contact here. They are extremely well made. Never had an issue in the 5+ years we have been selling these. All products are received, installed, and warrantied better than other major brands we refuse to sell. Anyone would be absolutely impressed, happy and confident to have these windows and doors in their home for a lifetime! Plus the options are endless! Most Highly Reccomended!

Weather Shield Windows and Doors is by far my favorite company to work with. I recently purchased new windows for my kitchen. The sales rep was excellent to work with as he was friendly and informative. The windows look beautiful inside and out. Couldn't be happier with the quality and expertise of this company!

I used to install and repair Weather Shield windows for its second largest distributor. They used to be really quality windows (metal ones NOT the vinyl ones). Since COVID (2019) they have had very poor quality control. I have no idea what is going on with this company, but STAY AWAY unless you want problem after problem... the gaskets are a major problem. Direct sun exposure is a recipe for disaster. And if you have the vinyl ones they warp and buckle with direct sun exposure. Buyers be ware! They are in a lot of new homes around Bozeman, MT and they are junk for the price!

Invested a new house in Weather Shield. Seal Leakes from the start, Took 5 years to fix & 2 Reps who were trying to blame the Contractors for installation. Funny these Reps, took 2 to realize that they were really@ fault! Awning windows were warped from the start & Reps were arguing that nothing was wrong with the window even when I put a straight edge on the sash that was warped! I even had the Manager of the lumber co come out & even he said the windows were messed up! But like your Reps he was less than helpful only out for his fat $#*!! You say this is really helpful? I find it hard to believe your still in business! I will continue to bash your company & the company Neuens Lumber in Fredonia WI for selling $#*! like this!

I bought a French door from Weather Shield with no hardware.
I contacted them and asked if they will be able to help me to find hardware but the only I got was;
The glass code will start with an L P or M and be followed by 15 numbers
Example - L**************
But I do not have any code who started by L...
I gave up and will never buy anything from them.

I have wondered if I should update my original review. Wonder no more. Probably the worst company ever. Years later, WS is nothing to do business with.