I recently bought a "ClearVac" pond vacuum from this company. The machine is supposed to be for cleaning the bottom of ornamental ponds of debris.
The machine is virtually useless. It hasn't got enough power to even draw a full hose full of water into its chamber.
We unpacked and prepared to use the machine for fall clean up expecting it to perform well. We did not keep "all original packing material, enclosed instructions and paper work". Two days ago we attempted to use it it is is about a useless as it could be. I wrote the company describing the issues and told them I want to return it... they will take it back if it is assembled in its original packing, etc, CLEAN. Well, I was attempting to use it to clean a mucky pond bottom- it is not "clean and in original condition" plus they want to deduct a restocking fee of 25%. I'm not bothering to return it but, I will never buy again from this company.