Wear Felicity

Product very poor. Nothing States it is best seen by ca mm era lens. Very misleading. Customer service "I don't care attitude - it is what it is." So disappointing could not even give the gift. Would have been embarrassed. Do NOT bother to purchase, you'll be disappointed... greatly.

Incredibly disappointed …
Most other websites are very honest and transparent with their ship times and delivery dates. Not Wear Felicity. My father passed away this year, and I ordered my mom, sisters, children, and myself an ornament. They were expensive, but I wanted the first Christmas without Dad to still have Dad and be special. Like others, I ordered very early. The week before Christmas I got an email saying my order was complete but that it could take up to 5 business days for the shipment to even GO OUT! That is a week! Plus ship time! It is Christmas Eve, and I just checked my order status. It still says, "Unfulfilled". So they haven't even shipped yet. Christmas is tomorrow, and no one will have a gift to open plus the day won't include Dad like I thought it would. I'm so disappointed. I did email twice and never heard back. EXTREMELY POOR customer service!

I placed my order on 10/30/2024 and today is 12/24/24, my item has NOT arrived.
This experience has been frustrating, because I purchased this item as a gift for my friend who has loss her sister. I thought this would be the perfect gift, but it turned out to be the worse gift ever.
I contacted customer service asking to cancel my order and return my money. They responded that because it is a custom item, it doesn't qualify for a refund.
At this point no item, no money, no gift, no NOTHING!

Purchased 2 bracelets Both pretty but chain broke on both
Since over 30 days, past warranty Horrible experience!

You get it and you can't see the photo they don't do anything about it when you tell them. The gem that you look threw is smaller then a pea and they tell you that you need to look threw your camera to see it.

I wish I would have read the reviews on this company before making my purchase. I spent a lot of money with this company asked for two of my items to be exchanged…not even returned.just exchanged they would not do it. I purchased in the beginning of November of 2024 thinking it would be enough time for them to get to my family for Christmas gifts they arrived in January of 2025. I continually received emails that they were backed up. You can not call them which is a red flag back and forth emails very poor customer service.

I recently purchased 2 bracelets and 2 key rings, a key ring and bracelet of each of the 2 pics were to be used. Just got them and the pictures are so blown out that you cannot see what it is supposed to be. I replied my dissatisfaction on the email (as stated) and you guessed it, NO COMMUNICATION back. Can someone let me know how to report them to the BBB, they have to be stopped taking peoples money for this crap.

BUYER BEWARE! While their jewelry is not only poorly made, they also have the worst customer experience. I would highly recommend you take your money and business somewhere else.

My husband bought my a bracelet with a photo of my grandfather who passed away in it for my Birthday - after a long wait it arrived and then less than a month later the picture was gone. The charm fell out and was lost. I immediately contacted the company. No response. I contacted them again to which they responded to not contact them multiple times and they were experiencing a high volume of emails. It has been a week and a half and it's been crickets …

From reading other reviews I have little faith they have any intention to 1. Respond 2. Make it right 3. Create a better quality product.

So save your cash and buy something from someone who actually appreciates you as a customer!

DO NOT... REPEAT... DO NOT BUY FROM THESE SCAMMERS! I bought 4 bracelets to give as gifts. I am SO glad I checked them before giving. Their claim of being able to see a picture through the bracelet's lens... IS A LIE! My family used to have an antique shop and, once in a while, we'd get a miniature item in that would have this lens set up. AND IT WORKED! I was amazed they've been able to do this for like 100 years now. BUT this company? Nah, nah, nah,... you can't see s**t when looking through theirs. TOTAL SCAM, FRAUDULENT, FAKE. I wrote them and told them they should be ashamed at ever putting out a product they had to know is horrible. They say because the items are customized, they can't (won't) offer a refund. I wish I'd done my due diligence and checked reviews before buying... they've had LOTS of bad reviews. I hope this review has been helpful and saves anyone reading it some money.

I ordered my stuff on 05/10/24, and it just arrived today, so 39 days ago. Everything looks fine, but none of the charms or pendants open up in order to be attached to the bracelet. They also have rings on them that are too small to slide onto the bracelet too! What the fk am I even supposed to do with this stuff now?! They won't answer my emails either, and I can't find a good phone number for them! This company sucks!

Late arrival. Damaged item (scratch or something over one of the faces in the photo). Customer service unwilling to make it right despite me submitting photo and video evidence of the damage. I would never buy from this company again after my poor experience.

I bought one of the bracelets with the picture charm. First of all, the charm hangs down in a very awkward fashion, and the chain is very thin and delicate. I am afraid the charm is going to get caught on something and/or the chain is going to break. I sent a very high quality/resolution picture, but the picture inside my charm is terrible. Also, the shipping took much longer than expected. Now after the fact I'm reading horrible reviews on-line. I wish I would have done my research first. Lesson learned!

Took well over the time promised to receive and it arrived BROKEN. I'm getting the run around from them wanting to send a replacement instead of a refund. They are saying they can't send a necklace instead of a bracelet (same price but you can replace the necklace when it breaks) because even though orders take over 25 days to process, 15 minutes after ordering me a replacement it's processing and can't be changed. A refund won't be issued now because I gave them my address when they asked to issue a replacement. Their correspondence via email was rude and they ignored my responses until I started a new email thread. They are the lowest of the low scamming people that have lost loved ones. They deserve charges for fraud!

Item was damaged after week of back and forth I got nowhere they won't tell me how to return for refund customer service is horrible all thet care about Is your money I just lost $50 on a cheap broken p.o.s

I ordered four bracelets for my sisters and I. Ordered them in November and received them I December, these had a picture of my mother sitting on the beach. I wore mine three time and the stone fell out. Who knows when it happened - sent the company a email explaining what happened. Tyler told me in was past the return date and he sorry. Tyler did not even take my word of course I was telling stories. So my thoughts I would not get anything made by them and Tyler I hope you don't get to scared when my mother comes to see you!

Received my product in a timely manner for Christmas for my daughters. 1 bracelet lasted only a day of being worn before the charm fell out. I reached out that moment only to be met with a generic automated reply. My other daughters charm fell out after 3 days of wearing. Both girls aren't very active to have it come loose or to fall off. I waited a couple weeks in hopes of the 1st email to be responded to, nothing.
There's no phone number, I waited on the automated chat for hours with no one getting back to me. I emailed again, still nothing. They have a 30 day policy but don't even give you any assistance before the time is up.
Horrible customer service. Although cute concept, horribly assemble products.