Scam. They said on Nov 22 it would ship before Christmas still isn't here. Had to open dispute with bank to get money back. Customer service is BADDD
I purchased two bracelets and regret my purchase. They're cheaper on Amazon ($17) and better quality. Don't waste your money.
I bought 2 and you can't see the whole picture. Not as advertised. Terrible product and even worse customer service.
DO NOT BUY FROM THEM, SAVE YOUR MONEY. The company is a scam. They don't send you your items, they don't cancel your order nothing. I spent $200 for Christmas and NOTHING! GO SOMEWHERE ELSE!
Complete garbage. The picture inside has air bubbles all in so you can't hardly see the picture. I just threw it in the trash as they won't fix it.
Ordered the bracelet with picture. You can't make out or even see the picture. Should have read reviews before purchasing.
It's just a 3rd party that partners with a manufacturer very far away. It's been 6 weeks, still not shipped. Not sure if it ever will be lol
So basically they sent me a bracelet with no picture whatsoever in it and it is a lot smaller than what they advertise it to be
The picture cannot be seen by the naked eye, and if I have to use my camera to see it I don't need it!
So I ordered 2 bracelets with pics of my wife old cat and our dog both have passed. I ordered Nov 10th hoping it would be here for Xmas because it says it takes 25 business days to design and 5 to 7 to ship. A pic on a piece of plastic ball. So come Dec 10th I start making inquiries on where my bracelets are.
11 EMAILS LATER WITH NO RESPONSE I FINALLY GET A RESPONSE and the lady tells me the wait time and she's sorry but it looks like it will be done on the 17th and sent out. So the 17th comes n goes 8 more emails all un answered phone call un returned more emails and still nothing. Meanwhile Christmas comes n goes and I decided FK THIS and tried to cancel my order and refund my money. They got right back to me saying when I send back the bracelets when they received them I will be refunded 2 weeks after. I STILL HAVENT GOTTEN THE DAMM BRACELETS HOW CAN I SEND THEM BACK... then they tell me oh were sorry DHS is on strike and that's why they can't send anything. GO TO UPS OR USPS OR ANY OTHER MAIL SERVICE AND SEND THE PAID GIFTS... but they didn't. They also said that the shop only works 5 days 8hrs. IN THE BUSIEST TIME OF THE YR YOU RAMP UP YOUR WORKERS AND WORK TIME TO FULFILL ALL THE ORDERS WAITING... I WILL NEVER EVER EVEN KIND IF CONSIDER BUYING ANYTHING FROM THESE HORRIBLE USLESS PPL WHO HAVE NO IDEA HOW TO RUN A COMPANY... DONT WASTE YOUR TIME. BTW MY BRACELETS SHOWED UP 4 DAYS APART FROM EACHOTHER ON JAN 5 AND THEN THE 9TH. SO FROM NOV 10TH TO JAN 9TH 31 EMAILS AND COUNTLESS PHONE CALLS... NEVER AGAIN
Wear Felicity has terrible service. I ordered since December 7th, it's already January 2nd and still no order or response from anyone.
I purchased my order 3 weeks before Vday and didnt receive it until the first week of March. Consumer beware. Don't buy!
8 weeks and the product is still not complete. Poor communication and follow up. Don't order!
Overview
Wear Felicity has a rating of 1.3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wear Felicity most frequently mention customer service, business days and phone number. Wear Felicity ranks 313th among Fashion Jewelry sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members