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Kansas
1 review
0 helpful votes
Follow Cathy M.
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Piece of junk
March 28, 2024

I ordered four bracelets for my sisters and I. Ordered them in November and received them I December, these had a picture of my mother sitting on the beach. I wore mine three time and the stone fell out. Who knows when it happened - sent the company a email explaining what happened. Tyler told me in was past the return date and he sorry. Tyler did not even take my word of course I was telling stories. So my thoughts I would not get anything made by them and Tyler I hope you don't get to scared when my mother comes to see you!

Date of experience: March 28, 2024
Pennsylvania
1 review
2 helpful votes
Follow Lynnee W.
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Terrible Quality
May 29, 2024

I bought one of the bracelets with the picture charm. First of all, the charm hangs down in a very awkward fashion, and the chain is very thin and delicate. I am afraid the charm is going to get caught on something and/or the chain is going to break. I sent a very high quality/resolution picture, but the picture inside my charm is terrible. Also, the shipping took much longer than expected. Now after the fact I'm reading horrible reviews on-line. I wish I would have done my research first. Lesson learned!

Date of experience: May 29, 2024
Washington
1 review
6 helpful votes
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Keep your money!
February 2, 2023

Keep your money! Took way beyond the 25 days to complete and the final product was horrible & blurry, can barely see dogs who were supposed to be the final point. Reached out for a re-do, they gave me nonsense about not positioning bracelet properly. Informed that was the best video I could take due to poor quality and nothing was in its way!

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Date of experience: February 2, 2023
New York
1 review
3 helpful votes
Follow Daria H.
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On May 6th, a week before Mother's Day, I ordered a personalized circle photo charm with a silver bracelet. The product was shipped on May 29th, almost a month after being ordered, despite the statement on the Wear Felicity website that the item is usually shipped in 1-2 weeks after the order is placed. I received the order on June 1st, and on June 6th, just after several days of wearing it, my mom lost a charm stone with a picture of our family. We are highly dissatisfied with the quality of the charm and wouldn't recommend it for the price listed.

Date of experience: June 6, 2024
Alabama
1 review
10 helpful votes
Follow Karla J.
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Shows Only forehead and nose. Nothing like ads. Asked to send back to be redone. Said no refunds on custom orders regardless of it being MADE defective! I'm not trying to scam them. I WANT this item for Xmas gift.!

Date of experience: September 9, 2023
Florida
1 review
1 helpful vote
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Surprised it didn't last
September 1, 2023

My daughter presented me with a sentimental bracelet containing a photo of my 2 grandchildren. Loved the concept and loved of the rope like bracelet. Worn the bracelet a few time and then one day I looked down and the element containing the sentimental photo was gone :( I contacted the company and they basically told me that it wasn't covered under warranty but they would give me 25% off of a new bracelet - I told them no thank you - didn't want to go through this again - customer service was great - but the overall quality is poor and would not recommend.

Date of experience: September 1, 2023
New Jersey
1 review
0 helpful votes
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Late but GREAT!
December 30, 2023

I was so weary after reading all the negative reviews. I thought for sure I got scammed. The ornament arrived after Christmas, three days after to be exact- But it is absolutely beautiful the picture in the ornament is crisp, clear and bright if you look towards the light source. The recipient will be so happy to receive this ornament with a picture of her late dad.

Date of experience: December 28, 2023
South Carolina
2 reviews
6 helpful votes
Follow Kate N.
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I tried to cancel my order that was just placed and they refused. They don't tell you shipping takes over a month until AFTER they get your money. I think it is too expensive for what it is. The picture is a tad blurry but I can see it. The ornament is very pretty. I hope it lasts. I wish it was $20 or less.

Date of experience: November 13, 2023
Washington
1 review
1 helpful vote
Follow Anthony R.
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I placed my order and almost immediately regretted it after reading the reviews but it was to late the order was submitted. It took longer than expected to ship but after finally shipping arrived quickly.

You have to hold it up to light to actually see the picture. Once you do this the picture is really clear. If you do not hold it up to light you will not see anything.

I got it as a gift for my wife and she loves it. I would order one again but probably a month in advance if you're going to give it as a gift

As far as I'm concerned completely worth the purchase

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
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This is a joke..
June 7, 2023

No matter how we hold this we can barely see inside
Bracelet tied so small cannot get on wrist!
Waist of money

Date of experience: June 7, 2023
New York
2 reviews
0 helpful votes
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I ordered two ornaments December 5th. The items arrived SEVEN WEEKS later and I'm very disappointed in the quality. There appear to be metal pieces inside which interfere with the picture. I emailed the company and have not heard back. Overpriced - don't waste your money!

Date of experience: January 24, 2024
Canada
1 review
0 helpful votes
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Cheap quality
January 17, 2024

Took over 2 months for shipping. It was cheap quality. I had ordered a different bracelet for half the cost of this one that showed up a week before this one because I thought it wasn't going to arrive before Christmas. The 2nd bracelet I ordered from Amazon was higher quality.

My mother wore the wear felicity bracelet for 1 hour on her wrist before it fell apart. Contacted support 22 days ago and they are refusing to answer any emails. Do not order from here.

Date of experience: January 17, 2024
Arizona
1 review
0 helpful votes
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SCAM
January 17, 2024

Please don't make the same mistake I did, this is a scam in every sense of the word. I ordered it for Xmas, it's January 18th- tried to cancel and they refused- still haven't received anything. Looked at other reviews too late. Don't make the same mistake...

Date of experience: January 17, 2024
Georgia
1 review
0 helpful votes
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Shipping.
January 22, 2024

This is the absolute WORST place to order if you expect singing quick. As i'm ordering it tells me NOTHING about shipping or when it will be here. I then receive an email saying it takes 25 business days to ship it. I ordered my order on Dec 12. It is now Jan 22, and I have yet to get my order.

Date of experience: January 22, 2024
Pennsylvania
1 review
1 helpful vote
Follow Valerie S.
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I ordered an item in the beginning of December to hopefully recieve by Christmas. So I wrote them and they said it'll take up to 25 days. Yesterday the 9th of January I recieved it and when I tell you what a disappointment. It was defected. My sis in law lost her grandma so I figure I'd buy a keychain heart with her grandma's face. Well her grandma's gave was so zoomed in amd you could see scratch marks all around her zoomed in face. Poorly made. A long over a month wait for nothing.

Date of experience: January 10, 2024
New Mexico
1 review
1 helpful vote
Follow Clarke S.
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I placed an order on December 9 for 3 separate ornaments and none have shipped yet and it's now January 16. DO NOT GIVE THESE PEOPLE YOUR MONEY. I am about to go Liam Neeson on whoever emailed me saying it would take 25 business days before shipping. HOW DO WE FILE A CLASS ACTION LAWSUIT AGAINST THESE CREATURES?

Date of experience: January 16, 2024
Illinois
1 review
15 helpful votes
Follow Charles F.
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I ordered an ornament from Wear Felicity. The website had an estimated ship date of two weeks, but the confirmation email stated five weeks (after I purchased). I've emailed the company twice and received the same canned response both times. There's nothing on the site to get order updates on - they simply tell you that they'll email you when it ships. I need this for St. Nick - now I'm just hoping to get it in time for Xmas. Poor communication and customer experience. Would not recommend.

Date of experience: December 15, 2023
Michigan
2 reviews
1 helpful vote
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ORDER MONTHS IN ADVANCE
December 24, 2023

If you are ordering something for a gift, plan "way" ahead. I ordered on December 5 with priority shipping and not until after my order was placed did I receive information that it's taking 20 to 25 "business days" for product to ship. This information should've been stated before being able to finalize my order.
Glad I paid the extra money for priority shipping (total sarcasm).

Date of experience: December 24, 2023
Ohio
1 review
2 helpful votes
Follow Lynette Z.
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This company entices you to order, then informs you your order could take 25 days BEFORE shipping. It's then another week before you receive that order.I finally received my order after Christmas and upon opening, one of the bracelets was broken. Have tried to email them twice and get nothing but a generic response. My last email was not delivered because it now says their email strand is ful! Lowest star rating was a 1 but I want to give them a 0.

Date of experience: January 9, 2024
Pennsylvania
1 review
4 helpful votes
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Never received.
December 27, 2023

Ordered a custom photo bracelet on 11/20. When I ordered from the website it said up to 25 days to ship, ok no problem. I knew from the start it may not be here for Christmas.but here we are now 37 days later and my item still has not shipped. They claim that it will be shipping 1-5 days from tomorrow. Customer service is absolutely terrible, you're not able to cancel your order. Do not recommend.

Date of experience: December 27, 2023

Overview

Wear Felicity has a rating of 1.3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wear Felicity most frequently mention customer service, business days and phone number. Wear Felicity ranks 313th among Fashion Jewelry sites.

service
9
value
9
shipping
9
returns
8
quality
8
+31