Wayfair UK has a consumer rating of 1.93 stars from 29 reviews indicating that most consumers are generally dissatisfied with their purchases. Wayfair UK also ranks 300th among Furniture sites. The most common issues with Wayfair UK are around customer service, which is not as good as expected by some customers.
No positive highlights yet
Bought cake stand was told it will be delivered on the 3rd, it wasn't. There was no text or email. When item got here its too small, rang c/s, am told £4.99 if i print a return slip n £9.99 if they have to to send a slip. I can't return at the post office.See positive reviews
Having waited a over month for a "next day delivery" shipment I finally receive the order to find it's the wrong colour. Wayfair were happy to offer me a discount if I kept the wrong item - offered nothing as compensation otherwise. I'm now in the process of waiting the estimate of another month before my item is even shipped. Poor service and would not use again which is a shame really as on first glance it looks like a quality site. Just pay the extra and get your products from a legit site with faster service and better quality of products.See critical reviews
Tip for consumers: Be careful how much assembly needed
Extremely reliable service, I've been buying from Wayfair for three months without any issues
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