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Douglas M.

Contributor Level

Total Points
120

1 Review by Douglas

  • Wayfair UK

11/28/20

Had a TV stand delivered today, was told on the 5th November when I bought it that it was in stock, then told it was being delivers from Germany after purchase, finally arrived today. Advertiaed as TV stand for TVs up to 88 inches, absolute rubbish. Can only take 25kgs ( they do not tell you this in the advertising on the product) my 75 inch TV weighs over 32 kgs, with some 88 inch TVs being over 50 kgs! Double what this flimsy cheaply constructed, TV stand can hold. Simply false advertising, is leading and cannot do what the advert says it can. Wayfair now want me to pay to have it collected, simply dishgracefull, really shocking that companies. Like this still get away with down right misleading advertising, and people are stuck at home shopping online because of the lockdown, how many people have been ripped off? By misleading online advertising? The TV stand is called a Raul 88 inch TV stand, but can only hold 40 inch TVs or smaller due to poor materials / construction and resulting weight constraints. Save yourself all the grief and misleading advertising and DO NOT DO BUSINESS with this company!
PS - have you seen how there responses on trustpilot are almost identical - there generic computer originated responses telling people to log into there accounts - this company really does not care about you or any of there clients

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