Way

I have never used way, but I work at a hotel featured as one of their parking locations. We do not offer airport parking. They got a hold of our address and people started showing up. We do not have any contact with them despite efforts to get our address removed. We tried to take the parking for a while despite not receiving any profit from it but have had to stop due to the volume interfering with our guest's parking experience. Since doing that we have had to turn away numerous people before their flight. Call ahead to the location you are thinking of booking at to make sure they truly do offer parking.

Ridiculous! Had a reservation through way.com at Ramada Atlanta parking. We reached the parking lot 2 hours prior to the flight time only to find out the way.com has oversold parking spots and the hotel parking lot is full. When I called them, they said the best they can do is to provide a refund. Wow! They said they cannot help with finding another parking spot, it's not their responsibility. I asked for the agents ID and name, which he refused to provide. Asked to talk to his manager, said he is the manager and no one else will help. Then suggested me to not waste time and be grateful that they are issuing a refund. Wow, this is happening in the US folks. Please don't spend your money with such unprofessional service. You will miss your flight, will have to run around to find last minute parking and they be happy with the refund they gave you as mercy. Total disgrace.

I made a reservation for long term parking in Logan airport. Somehow, it was through way.com. When I came to the reserved site, I was told that there was no reservation and the local people told me that they did not work with Way.com anymore. I was asked to drive to another parking lot to park there. Then I came back, the charge for the parking is $28/day, instead of $17/day.
I did submit my receipt to way.com. I have still not seen any positive respond for refunding my money and reimburse my extra charge.
Is this a scam?

Do not use this service. I called before the reservation to change my reservation which apparently they do not allow. So I tried to cancel as per their online instructions. They did issue me a "ticket" and finally have agreed that I should receive a refund because I cancelled prior to the start of the reservation. Now they are saying that the refunds are delayed because they are backed up. I'm going to keep trying to retrieve my money but I will use a different service next time.

I happened to park on a day when Icon offered a coupon code. I got a discount for the 3 hours I parked. Easy to find, tight driveway (but thats NYC) and initially my number did not work to send a text, but eventually the attendant figured it out. Good job. Keep it up!

I booked parking through way.com for when I was scheduled to fly out of town. On the day my reservation would start, my flight was cancelled and I reached out to way requesting a refund as I would not be using the parking. They refused to give a refund as my reservation had already started. Terrible service and experience. Will never use again!

I booked parking in NYC before my flight and got confirmation # 2 months before the day. When I showed up in NYC to the confirmed parking at Jamaica JFK discount parking. I was turned away because they were full. I will never go to that parking or way.com for reservation. Unreliable and unprofessional. To find out 3 hrs before flight you have nowhere to park. Greatly disappointed.

I had a booking with way.com sometime back and they were not able to provide me the parking slot allocation at the time if arrival. It was confirmed even after the previous day of booking.
There were not even any on call support for attending calls from customer when there is a need at that time.

So guys, if any one booking through Way.com parking it's high time to stop booking and choose a better customer agent.

Highly Highly not Recommended!

I always use Way Parking when I come into the city: convenient locations, reasonable rates, unfailingly polite and competent personnel. I always feel safe and have never had any sort of problem, using different locations over many years. Way has really mastered New York parking!

Everything was perfect. The only thing that I would suggest is that they offer a receipt after payment. Behind the glass and sometimes they just run out without asking. Then it's difficult to catch them for the receipt.

The best, secure, and cheapest parking ever! I always use them when I'm traveling. Love the shuttle service too. Everyone is nice! Quick and simple and can register several cars and locations to park.

I reserved a spot on the app for 1 week near Orlando International. The Website said cancel anytime prior to parking. I got to the parking lot and was told If I park on there lot I need to leave my key. The place looked like a dump so I said no I'll go somewhere else. The attendant said just contact the web site you won't be charged. I was charged and contacted way.com several times they said because I went to the lot No refund. This is a scam company and the customer service is horrible they kept the money It's worth going to a reputable company I would never recommend using this site. BEWARE!

This app allows businesses like JFK 52 parking in Jamaica Queens to leave bogus 5 star reviews. Look this so-called business up on YELP and you'll see the REAL reviews. When you try to leave an honest review for this place that isn't 5 stars, it doesn't post. Way should be more more responsible with the businesses they refer people to. This is a bogus, horrible, completely ghetto parking service that should not have a place on this platform. Do better Way!

Way.com=scam

SItes w positive reviews appear curated.

It's the customer's responsibility to be certain the service returned by search are correct.

No shuttle to the *******@Extended Stay America, Oakland Airport. It's located in Alemeda. No alternate transport or taxis available.

Customer support for a referral to service that would get me to the airport in time, offered no help

Used Way.com before for San Jose and San Francisco airports. Was seamless.

I searched for shuttle parking service. Their site returns results that don't have a shuttle despite returning it in the results.

Tried messaging day of, no response.

They're counting on customers being too overwhelmed to ask for refunds/support.

I can't review the whole parking set up as yet, but we have used this service many times, it's hassle free, courteous, no problems whatsover. No problem in recommending this car park to any friends or family.

Gave me a discount first time use! Pay the minimum, then you get reminders to extend if you need it. Saves rushing back, I did it from my hotel bed. Fantastic. And unlike another app covering car parks same area you only pay the displayed price. The likes of 'ring go' charge more "for convenience" Tickety boo!

I booked parking through Way.com for a Thrifty Parking lot in Boston. It was listed about $20 cheaper than directly through Thrifty. I submitted my credit card info and clicked buy. The confirmation page then showed taxes added to the price which ended up... you guessed it, the same price as directly through Thrifty, which had listed the total with "taxes included". So Buyer Beware. Shady sales tactics at best. I felt scammed. The $20 isn't a huge deal, but I believe I should have only paid for what they listed. Half a dozen emails to them have gotten me nowhere. Mostly just automated responses. The one or two non computer generated responses have not addressed my questions or concerns.
Bottom Line - Avoid Way.com. They are just a third party con artist.

Love the attentive shuttle drivers, getting picked up and dropped off at my vehicle, accurate charges. Virtually no delay in getting to the airport; 10 minute wait for shuttle on return. E470 transponder discount also a nice plus. Definitely using Way on next trip!