WayReviews 974

I booked airport long term parking through this service but unfortunately missed the flight. I notified the hotel the next day that I had removed my car. At that time I had thought that I was asking for a refund through their website but two days later after no action I called and my refund request was refused because I hadn't called the day of the reservation started. Mind when I called I was still in the period of the reservation and they would not even refund the remaining days.

1) I ordered a spot for an oversized vehicle, tried to communicate via email but no respond, no phone number was provided.
2) parking lot address was wrong and I couldn't find it and no way to get in contact...
Still trying to get the refund for that stolen money
KEEP AWAY!

I found booking this parking very easy with no problems and a very good price. I have used this parking before and will do in the future. Wish all things in life were this easy. Thanks.

Very good parking app and quick and easy to book only took me a few minutes and very fast conformation.

I booked parking in NYC before my flight and got confirmation # 2 months before the day. When I showed up in NYC to the confirmed parking at Jamaica JFK discount parking. I was turned away because they were full. I will never go to that parking or way.com for reservation. Unreliable and unprofessional. To find out 3 hrs before flight you have nowhere to park. Greatly disappointed.

Great app. Easy to use booking was simple. Excellent value for a friendly and very reasonably priced service.

The app is very easy to use. We have used this company before and would highly recommend them for their meet and greet service

Would recommend this company to anyone that needs a good affordable car park. Have used them before and have not had any problems whatsoever. Excellent service from start to finish.

Simple to use and Efficient! Great customer service! Cheapest i could find. Not Much More I can Say!

Ridiculous! Had a reservation through way.com at Ramada Atlanta parking. We reached the parking lot 2 hours prior to the flight time only to find out the way.com has oversold parking spots and the hotel parking lot is full. When I called them, they said the best they can do is to provide a refund. Wow! They said they cannot help with finding another parking spot, it's not their responsibility. I asked for the agents ID and name, which he refused to provide. Asked to talk to his manager, said he is the manager and no one else will help. Then suggested me to not waste time and be grateful that they are issuing a refund. Wow, this is happening in the US folks. Please don't spend your money with such unprofessional service. You will miss your flight, will have to run around to find last minute parking and they be happy with the refund they gave you as mercy. Total disgrace.

Wow this good. Never knew it existed. So easy and simple to use. Couldn't ask for a better service. Best on the road

I reserved 3 spots at a lot near JFK over a month in advance and aid for them. I even confirmed those same reservations with Way two days before travel.
Pulled up to the lot at 4:45 AM and was told the lot was full! Now i had a flight in two hours and no parking spot! Called Way and the fee was refunded but nothing was done about the extra fees I incurred. I was told I was out of luck.
Will NEVER use Way.com again for any reason what so ever. Terrible, terrible, terrible!

Second time I have used the service, saves time comparing individual apps. Great service on time for both collection and for the return delivery

This is a very friendly service and very straightforward. The whole experience is easy, with professionals looking after you, from start to finish!

I can't review the whole parking set up as yet, but we have used this service many times, it's hassle free, courteous, no problems whatsover. No problem in recommending this car park to any friends or family.

I just booked some holiday parking at LAX. The options I had were excellant. But I needed met and greet as I have late night and early morning flights. I have my 2 children and my parents with me and this why I needed this service. All the quotes I had were quite expensive. But then I remembered I used this particular company last year - yes you guessed it was Way and had no problems with them at all. That is why I am using them again this year and the icing on the cake is that it was the cheapest

It has been a month since asking for a refund. The San Diego parking garage would not accept our WAY receipt because it did not specify the time period. We had to pay again to park. The garage said we needed to download the WAY app but they felt needing the app was wrong. We agree. We reported it to WAY. We have not heard anything. Very poor customer service.

I was really impressed by the app and the whole booking process was quick, efficient and easy. I wish all other apps were as easy!