website thubmnail of Watch Rapport
How would you rate Watch Rapport?
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Pakistan
1 review
2 helpful votes
Follow Mark A.
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They have a huge selection of men's watches, including some awesome Patek Philippe timepieces. The customer support team is polite and knowledgeable. Over the years, I've purchased several luxury watches from their website and all of them were in excellent shape. I recommend this company as a reliable watch site.

Date of experience: May 11, 2022
Croatia
1 review
0 helpful votes
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I've been looking for a reputable watch seller for a long time and I'm so happy I found Watchrapport. Not only do they have an amazing selection of watches, but they are also competitively priced.The customer service is also top notch, which is something that you don't always find at other sites.

Date of experience: February 4, 2023
California
1 review
9 helpful votes
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Scam
January 24, 2023

Complete scam and frauds.
Do not pay a penny to these crooks.
Bought a ******* $ watch and paid for kept.
Never delivered my order and are harassing to refund the money and still waiting for almost 2 months to get my money back
They are liars

Date of experience: January 24, 2023
Denmark
1 review
0 helpful votes
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I've been a Watchrapport customer for over 1 year now, and the service just keeps getting better. I'm really into watches and love the variety of products they have in stock. It's also really convenient that they offer free shipping, as I'm always ordering things online. The team is always responsive to emails and helpful with any questions I have about my orders.

Date of experience: February 3, 2023
Arizona
1 review
7 helpful votes
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Total scam
March 24, 2022

I ordered a watch wired the money and never heard back from anyone for 30 days. Just a email. I emailed them to see where the watch is and they inform me that the seller never sent it. So basically they kept my 15 k for a month. Multiply that times thousands of people and this is not a watch broker but a cash warehouse that uses your money. Total bull$#*!.

Date of experience: March 24, 2022
Iceland
1 review
0 helpful votes
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Recommend them
October 9, 2023

With Watch Rapport, I felt confident and supported throughout the entire experience. I highly recommend them to any watch enthusiast looking for a hassle-free, reliable, and enjoyable purchasing journey.

Date of experience: October 9, 2023
Bangladesh
1 review
0 helpful votes
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Keep up the good work
March 31, 2023

Watchrapport made me lazy to go to any watch store as they have plenty of great watch collections. I have purchased almost 4 watches from them and have no regret or negative thoughts. Keep up the good work guys. Thanks

Date of experience: March 31, 2023
Georgia
1 review
1 helpful vote
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I purchased a watch from them and after my purchase, I was calling to check on the tracking information and I have called eight times and every time they say that no one is available to speak with me. Do not do business with this company. They are a joke. I am in dispute and trying to recover my money.

Date of experience: June 21, 2023
Bulgaria
1 review
0 helpful votes
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Before purchasing this Rolex. I had never worn one. I chose Watch Rapport as the finest online shop to make my purchase after weeks of research. In terms of purchasing, I'm pleased with this one. Extremely Recommended.

Date of experience: May 5, 2023
Washington
1 review
0 helpful votes
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I have recommended WatchRapport to many of my friends. Most of them had a good experience. Some complained that the delivery time was too long. But overall, I think they provide a great service and will make more purchases at a later time.

Date of experience: February 1, 2023
Serbia
1 review
2 helpful votes
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Amazing watches
October 11, 2022

Best watch prices on the internet. You must visit Watchrapport. I've been exclusively buying watches from this company forever. They have watches that no one else has. They don't play the back and forth with prices. Seriously a pleasure to deal with.

Date of experience: October 11, 2022
Italy
1 review
2 helpful votes
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Great quality
November 5, 2022

My fiance and I had an awesome experience with watchrapport. We were considering numerous watches (one of which I ended up purchasing) and they were incredibly helpful and knowledgeable. Neal from sales helped to choose the one and gave a nice discount. No complaints so far.

Date of experience: November 5, 2022
Malaysia
1 review
2 helpful votes
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Wow! It was an incredible experience! I am overjoyed that I have a trading account on this site. They have a fantastic customer support service and have offered an expert account manager for additional assistance. I generate an unbelievable return on my funds, for which online trading has become my principal source of income. There's no turning back now! I'm pleased with my decision to trade with wiltonoption.com!

Date of experience: January 25, 2023
Serbia
1 review
4 helpful votes
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Great experience!
September 23, 2022

If you are in the market for a new or used Rolex, you are missing out if you don't seek out Bernil to help you complete your transaction. Bernil is the most knowledgeable and helpful person I've encountered during my search. I won't use anyone else but him from now on.

Date of experience: September 23, 2022
Australia
1 review
0 helpful votes
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Watch Rapport is a great online store for buying premium watches. Their customer service is excellent and I had no problem returning a watch that didn't fit. Shipping was super-fast and the watch was well boxed to prevent any damage during shipping.

Date of experience: February 13, 2023
France
1 review
0 helpful votes
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I love Watchrapport.
February 3, 2023

I love Watchrapport. I'm a watch buyer for a major retailer and it's so hard to find a service that can provide me with so many brands and models. They are also very responsive whenever I need to make changes to my order. I've recommended them to all of my friends who are in the business!

Date of experience: February 3, 2023
Maryland
1 review
1 helpful vote
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They are a scam!
April 17, 2023

Ordered a watch from them and was told I would have the watch in 5 weeks. 5 weeks go by and still no watch and no communication. So I called them and asked where was the watch. They told me they didn't have the watch. They sold me a watch they never had. So I asked for a refund since I was going to Vegas I could purchase a watch there. They agreed to issue me a refund. That was weeks ago! I still have not received a refund. I keep calling and emailing. They will NOT return your calls! They will continue send you email after email that "its in process". I spoke to my credit card company and they told me refunds never take more than 3 business days. They are liars! It sucks because now I am going to have to hire a lawyer.

Date of experience: April 17, 2023
Finland
1 review
0 helpful votes
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They are very helpful
February 8, 2023

I am very pleased with the way I was treated by the customer service team. They are very helpful, friendly and have a great attitude. I will buy again from Watch Rapport if they treat their customers the same way they did to me.

Date of experience: February 8, 2023
Finland
1 review
0 helpful votes
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Discovered an exclusive collection of watches at Watchrapport. Prior to my purchase I had a long chat with a million questions. They rep took time to answer all my questions. Excellent customer service hands down!

Date of experience: February 17, 2023
Texas
1 review
0 helpful votes
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What was not in stock.
September 19, 2023

Have purchased and traded in 6 or 7 watches and have been treated fairly and honestly by the team through the years. What was not in stock, they sourced out and made the purchase seamless. My only go to watch FAMILY!.

Date of experience: September 19, 2023

Overview

Watch Rapport has a rating of 3.1 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Rapport most frequently mention customer service, high quality and top notch. Watch Rapport ranks 6th among Watch sites.

service
115
value
104
shipping
105
returns
109
quality
106