website thubmnail of Watch Rapport
How would you rate Watch Rapport?
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Italy
2 reviews
0 helpful votes
Follow Matthew C.
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The most important aspect of purchasing a watch online is ensuring a secure transaction. I'd recommend going to Watch Rapport. The best online site for purchasing high-end watches, particularly Rolex. Thanks for everything.

Date of experience: May 4, 2023
New York
1 review
2 helpful votes
Follow W B.
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They take your money for a watch they don't actually have, then ignore all attempts at a refund when you find out they conned you out of your money. I've been trying to get a refund for going on two months. Nothing.

Date of experience: October 5, 2023
France
1 review
0 helpful votes
Follow Gloria J.
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I love my watch and the customer service is second to none! I received my watch quickly and without any problems. I highly recommend this Watch Rapport store to anyone looking for a great deal on a high-quality watch.

Date of experience: February 11, 2023
Japan
1 review
0 helpful votes
Follow George J.
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Thank you for asking about my experience with Watch Rapport. I was extremely pleased with the service that I received. The watch was delivered much earlier than anticipated, and I am very happy with my purchase.

Date of experience: February 4, 2023
India
1 review
4 helpful votes
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I am very happy
June 10, 2022

I'm a very happy customer of Watchrapport! I love the professionalism and efficiency of the team. Looking for a birthday present for my wife and am very pleased with the timepiece. You will not be disappointed by their excellent work attitude and seamless service!

Date of experience: June 10, 2022
Bulgaria
1 review
0 helpful votes
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I had a very pleasurable experience with Watchrapport.com. The watches are beautiful, and the prices are great! Shipping was incredibly fast, and they kept me updated throughout the entire time. Thanks!

Date of experience: February 6, 2023
Poland
1 review
0 helpful votes
Follow Robert M.
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My overall experience with WatchRapport was extremely positive. They responded to my emails and questions in a timely manner, and the watch arrived quickly. The watch was packaged very well and I am very happy with my purchase. It's the first time I've ever made an online purchase of such a large nature, but WatchRapport made it easy.

Date of experience: February 8, 2023
Italy
1 review
0 helpful votes
Follow Eugene R.
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I absolutely love this company's Watches and accessories. Very good high quality items and fast shipping. I am new to this company but I absolutely love it and highly recommend purchasing from this shop.

Date of experience: September 11, 2023
Austria
1 review
0 helpful votes
Follow Dudley J.
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I have been a watch enthusiast for years and I am always looking for the newest and best.Watchrapport is the first place I go to find out about all the latest watches. Their team of experts are always on top of what's new, and they're not afraid to give their opinion on anything.

Date of experience: February 4, 2023
California
2 reviews
5 helpful votes
Follow Osama H.
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After I paid in full for the watch, I received the Terms and Conditions that read:

"Watch Rapport makes no promises or guarantees of order fulfillment. The customer understands and agrees that no product, physical or tangible product, service, or delivery is immediately rendered or exchanged by Watch Rapport at the time of order confirmation or payment receipt."
Be smart, shop somewhere else if you need to get something. I am planning to file a complaints with the FEDS very soon as I suspect that this is a new scam.

Date of experience: December 28, 2022
India
2 reviews
1 helpful vote
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As a first time visitor at Watchrapport, the experience was more than just amazing! Their customer service is beyond excellent and the salesmanship is very attentive as well as informative. With exquisite customer service and impeccable salesmanship Watchrapport team will "always" have my business to say the least.

Date of experience: December 6, 2022
Lithuania
1 review
0 helpful votes
Follow James D.
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I've been using your service for years and I love it. Your customer service is amazing,shipping speed is top-notch, and your pre-orders are always spot on. I couldn't be happier with Watch Rapport. Thank you so much!

Date of experience: February 7, 2023
New York
1 review
2 helpful votes
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No refund
January 13, 2023

I placed an order April 2022 through affirm credit. I never receive any update from them in 6 month. Then I contact them after 6 month (October) ask for refund. Customer service was told me they canceled my order and issued my refund. Since that day I was calling them every other day asking for my refund and same story. I contacted affirm credit as well and didn't get any help from them. Affirm credit was told merchant didn't process any refund. If they don't process any refund you will responsible for the balance. Something I never receive from watch rapport. I am still paying every month to affirm. I feel like I am trapped by 2 scammers. I am still paying for something I never receive. Next step I will contact my AG office. I am tired of calling them every other day and get same music

Date of experience: January 12, 2023
India
2 reviews
2 helpful votes
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Already Recommended
February 25, 2022

I got a Rolex GMT Master for my father and he was over the moon. My heartfelt thanks to Watchrapport for providing such a great deal. I have already recommended the site to a lot of friends and I myself will be buying from them very soon.

Date of experience: February 24, 2022
New York
1 review
3 helpful votes
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SCAMMERS
April 11, 2023

Its a TOTAL SCAM...
They 'sell' you a watch they don't have, take the payment and then never source or send the watch. Promise refunds that never come.
They will email you and even answer the phone, it will go on for months and months [5 months for me!]
They cancel the purchase and keep the money.
They never refund... [even though they will promise it multiple times].
Have got the Credit Card Company involved.
SAD situ - Avoid at all costs!

Date of experience: April 11, 2023
Arizona
1 review
7 helpful votes
Follow Anwar J.
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I preorder 4 Rolex Watches in the first week of January 2022, today is 12th September, I paid in full, I suppose to receive within 90 to 180 days Every time I email or call, they make some kind of Excuses. I got email from them if I want my refund. They kept my money for more than 8 months. This how they use your money. Has anyone received preorder Rolex Watch from them?

Date of experience: September 12, 2022
India
2 reviews
1 helpful vote
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The process was okay
March 31, 2023

I was leery to make such a big purchase online. I was was looking for a watch for my wife's birthday and stumbled cross Watchrapport on google. After going through the website, I found the rolex for her. The process was okay and I'll come back again.

Date of experience: March 30, 2023
Italy
1 review
0 helpful votes
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I have been a customer of WatchRapport for over a year now. I have purchased over 20 watches from them, and every single transaction has been smooth and I was able to easily return items that did not suit my tastes. Every time I buy a watch from WatchRapport, I am able to get it within about 18 days at the longest.

Date of experience: February 7, 2023
Germany
1 review
3 helpful votes
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I recently purchased a Rolex from watch rapport. I couldn't be happier with my experience. The delivery was prompt and the customer service was exceptional. The watch itself is stunning and exactly what I was looking for everything. Highly recommended.

Date of experience: May 16, 2023
Netherlands
1 review
0 helpful votes
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I Bought an RM watch from this shop. At first, I was a bit worried about the transaction and the product. But I got surprised by how they kept updating me through msgs about the watch delivery status. Received the watch after 2 months of waiting and it was worth it. Thank you watchrapport.

Date of experience: March 29, 2023

Overview

Watch Rapport has a rating of 3.1 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Rapport most frequently mention customer service, high quality and top notch. Watch Rapport ranks 6th among Watch sites.

service
115
value
104
shipping
105
returns
109
quality
106