Wow! Walmart Checks used to be great. We've used them years ago for personal checks, but a recent order for a non-profit was a HORRENDOUS COMEDY OF ERROR on their part, Their customer service is completely incompetent. They have zero integrity. Will keep reordering from the bank!
They ALLEGEDLY shipped my small order on 11-21-24. Almost 3 weeks later, I still do not have my checks. The rep told me that "since you didn't pay $5.00 extra for tracking on the shipment, it takes up to 15 business days." No other business charges extra to get tracking. This is ridiculous. I assumed a large corporation like Walmart would be reputable so I didn't even bother looking up reviews. Don't waste money on this company!
I would not order from this company, I gave them my charge card number and I was over charged, I spent a long time calling back for the right person to get a credit...then next day I looked at my pending card charges and they had charged me an extra 73.00 and they said they did not do it...I spent long hrs calling back my citi card and they want to cancel my card again for the 4th time in 6 years...and I have to notify everyone in the USA...this is so upsetting...so now the scammers of war-mart checks.com have my newest card info...I have only had this card since May 2024...I wish I had never heard of
Wal-Mart checks.com...I have wasted so much valuable time...I cannot believe it...do not order from walmart checks.com...this messed up my thanksgiving...
The worst! Walmartchecks.Com I placed an order on June 12. They shipped on June 29, it is now July 17 and they have never arrived. Company refused to refund my money. How could you send a financial document without tracking? Absolutely ridiculous there's a pattern here buyer beware
I received a Walmart circular in the mail advertising their low-cost checks which turned to be high cost when placing the order. The tracking information appears to be completely bogus as it did not contain a residential address where the order should have been delivered...only the name of the city. In any event, I never received the order, although all shipping parties claimed that it was shipped and delivered. Contacted DHL who said, take it up with who you ordered the checks from. Tried contacting Walmartchecks.com by phone. Needless to say, a recording came on and put me on hold. After two hours, I hung up. I contacted my bank, who suspecting fraud, told me that I would have to open up a new account. Also, beware of these high rated reviews. I have a sneaky suspicion that they are spoof reviews from this sham of a company. Do yourself a huge favor and steer clear of this ghost check company.
Decided to look at other duplicate check options on internet instead of using my bank. Going with Walmartchecks.com is frustrating and less than useless. Order submitted Dec 17 with next day shipping included. It is now Jan 2,2024 and I can find no tracking info or order status on their website. Just hung up from *******432 waiting for a customer service rep, with no one answering after 1 hour. I should have researched this company. From other complaints I have read before writing this review the satisfaction rating for this company is very low. I obviously let the Walmart name trick me into trusting this company. Very foolish.
Checks are lost and there's nothing they can seem to do about it. All we could do is stop payment and they offered issue the next set of checks. However, I don't feel that that's a good idea because then I'll probably be a second set lost
Paper quality and print are in poor quality but I can tolerate it. So far I have used five checks, but one check I issued to our artist league was bounced back and I have to pay $7. It's embarrassing. It never happens in my banking history! The reason for rebounce was "cannot locate the account". Then I compared the Walmart checks with my previous check and found that "000" was added after my bank account number. I guess it caused some confusion.
My checks were lost in the mail which Walmart checks said to put a stop payment on said checks, my bank is charging a monthly fee for this and Walmart checks will not reimburse me for this or the checks that they lost in the mail as "they sent them without tracking and therefor have no further information".
Ridiculous do not trust them with something as important as this.
Will never order from them again.
Ordered the cheapest checks the cheapest way. Received order confirmation and status as shipped 2 days later. Received checks without tracking 12 business days later. Are the checks perfect quality? No, but for the price I didn't expect perfection.
Just needed 1 box of checks and $10 looked good. Got all the way to check out and they added a Processing Fee. The only thing they do is print checks. There shouldn't be an extra fee. Cancelled and order from Costco.
The duplicate deposit books I received were very poorly bound. The white and yellow copies fall out the minute that you touch them so that it is impossible to fill them out in the book. This also means that the copies are loose rather than remaining in the book like they are supposed to. Garbage.
Ordered checks. 5 weeks later, they haven't mailed the checks or if they did mail the checks they aren't sure and they can't track them. They have no information at all. So, somewhere, someone has all of the banking information on my account, and Walmart can't do anything to determine what may have happened to them.
I would definitely not recommend using any Walmart online ordering if this is what they offer.
By the way, they said that I agreed not to be able to track the shipment. That is news to me. Why would anyone order checks and not want to know how to track them if they get lost.
Can't believe this is how Walmart operates.
You can't contact them by phone. Phone will hang up after you are prompted to push 1 if you are a customer. Walmart customer service can't call them either. They only say that it is a 3rd party supplier for Walmart and they can't do anything about it. Walmart is letting 3rd party companies use the Walmart name and it is not safe.
This has to be by far the worst experience I've ever had with ordering checks! First off the company claims my account number was invalid so I send them a check to verify. Never get a response after 1 week. I called customer service who verified my email was received and they would send a message to check spec to have them verify. I was told to wait 24-48 hours for a confirmation to which I never got a reply. Decided to call a week later to get an update and guess what everyone is still sitting on their thumbs and not a clue what's happening. There are so many other check companies out there that would be way better to use! I would highly recommend completely avoiding Walmart checks at all cost!
I used to order all my checks from walmart checks and they were good quality years ago. This time I ordered two designs: Star Wars Mandalorian and Kittens. Not only did they add the processing fee like other reviewers said, but the checks I received are terrible quality. They look like they were printed at 30 dpi using an inkjet printer. The designs, text, and lines are grainy and difficult to make out. My Star Wars checks weren't even cut correctly and have a border on one side as well as crushed spines.
They also couldn't even be bothered to ship the checks in a simple cardboard box. They instead shipped them in this flimsy cardstock folder with the checkbooks glued to the inside of it and they got all banged up in the mail. I'm really upset and literally could have printed better checks myself at home with my laser printer. I'm never going to buy from them again.
It's not there for the price you get with you paid for I don't want people are giving it a bad review you just get the basic checks I got 25 checks for the same amount of money at 400 so I don't know what everybody is complaining about I guess everybody wants everything for nothing
I'm so glad I did not listen to all the bad reviews. I ordered my checks, the website was easy and simple to order from. I opted for rush delivery because I needed them quick. I ordered Friday and received them the following Wednesday. No problems or issues. And cheapest I could find price wise. Will order again but they sent me enough to last a lifetime.
Placed order Feb 2021. Still haven't received checks. I emailed them May 07 and they did immediately respond saying order was sent out but they'd be happy to replace order if I'd like. I replied back in late June that yes I would like replacement order. Still waiting. Never order from them!
They were the cheapest price I could find online, the ordering process was simple, free shipping, and they arrived in about a week, with no errors... However, I didn't like that the processing fee is per box and unlisted until checkout... The checks felt thinner than my banks checks and the images on the checks looked faded, most likely has to do with Walmart checks being printed on recycled paper and soy ink... You also have to be careful tearing the checks because the perforations on the checks feel very poorly done... Despite all these negatives, I would still recommend if price is your number one concern. Otherwise, you might want to look somewhere else for better quality checks
Answer: Poorly organized customer service operation. Left hand doesn't know what the right hand is doing. Customer service reps on phone do not know how to think for themselves. Sure, they can ask you your name and phone number and tell you where to fill in your profile details, but as soon as the first roadblock hits (and THERE ARE SEVERAL) these CSR people don't know squat. They kept telling me my bank did not exist because the routing number I gave them could not be verfied with their own computer software. They were wrong... bank has been in business 45 years! At that point, and after several HOURS of additional phone calls with L-O-N-G wait times on hold, I still kept getting the same ignorant responses like "our bank department hasn't answered our messages yet." So they just leave your order stranded - in limbo - with no consideration to even attempt to investigate or give me a follow-up phone call. I paid for Walmart printed check orders 3 times in the past 7 years, so I can tell you for sure that this company is now hiring blooming idiots that are not smart enough to take ownership of specific problem and contact other people and departments in their company to help resolving the issues. Worst customer ever! So I called my bank, and was shocked to learn that if I just ordered my simple, duplicate checks (carbon copy of each) with plain safety paper and no frills designs, that it would only cost me $21 and take about 10 days to 2 weeks to send. Walmart wanted $29, which was a huge price increase since my last order which was $19.
Walmart Checks has a rating of 1.6 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Checks most frequently mention customer service, processing fee and account number. Walmart Checks ranks 266th among Personal Finance sites.