December 14 I order business checks and PAID for two days UPS deliver ($29.00), is more than a week and STILL we haven't received any packages. I contact Walmart checks customer services i asked for the SUPERVISOR, and I was connected with CINDY "the supervisor" all what she did was lip service, starting getting offensive and be mouth to mouth with me She also said I will give you the delivery money back and go pick up the checks yourself. After her bickering she said there is nothing you can do you will get those check December 26. SHE NEVER INTEND TO CALL UPS... WORST SERVICE I WOULD NEVER ORDER CHECKS AGAIN. I DON'T RECOMMENDED AT ALL.
Do not order from these people. They are absolutely NO help with customer service/shipping. I have all my mail forwarded due to me working out of town. It would not let me put my out of town address in so I called and they said it would be fine it'll get forwarded with the rest of my mail. When choosing shipping options, they do not tell you the carrier. I chose 2 day shipping assuming it was usps because again they do not specify. I received my shipping email on Sunday giving me a tracking, I click the link and it is through fedex. I call customer service which i came to find out is not open on weekends. I call first thing when they open Monday and I tried to tell the lady that I can not receive fedex because they do not do mail forwarding. She was rude and no help so I asked for a supervisor and she puts "supervisor" Cindy on the phone. I am almost in tears at this point because of course I do not want a box of checks sitting on my front porch for months until I get back. I explain the situation and she again was VERY rude. She says she won't change the address because it poses a fraud risk, however sitting in a crowded neighborhood out side apparently does not pose a fraud risk? I asked why it doesn't have a signature for all the money I spend on shipping (which is also free through fedex because I've used the option before) she refused to help me and had absolutely no sympathy. I will never order anything from this site or Walmart again do to this poor customer service. Very disappointing.
I created my checks online for my company and then reviewed my order, everything was fine and then I made payment. After I made payment their system moved my unit number up one line on the check which I did not authorize.
They have my street address with a space and then my 4 digit unit # all on the same line and it looks unprofessional and $#*!ed.
Since it was 2 am when I created my order online, I went to bed and 8 hours later I called Walmart Checks. I explained that this was not my mistake and requested that the order be corrected, the unapologetic customer service lady said" all orders are final and we will not make changes even if it is our fault". Wow! Really? You won't correct your mistake? I told her this is unacceptable and she didn't answer. She said my checks are already being made... Wow 8 hours later my checks are being created already on a Saturday? Wow! This lady is full of crap! I then told her that I will be cancelling the payment for $46.67 of which I did with my bank, I also sent an email to customer service once again explaining my situation and explained that I have already stopped payment. I told them they can send the useless checks to me but I'm not paying for them.
I received no reply because the ding bat I spoke to on the phone is probably the same person answering the emails!
I will never order anything from Walmart again for myself or my companies!
These checks will not year out at all
I went thru 4 books of checks to get 10 good ones. Now I took the Staples out and a bunch of loose checks
I'll order new one from somewhere else.
Our church ordered a set of checks from Walmart.com. In reviewing the order form, the account number submitted WAS correct. However, WalMart transposed 2 numbers and the first 3 checks written bounced, causing an assortment of charges because no such account existed. WalMart would not admit their error. They DID send replacement checks, but the error was DEFINITELY with their printing and they admitted no wrong, nor assisted with the extra charges incurred. DO NOT USE WALMART CHECKS!
Do they have to wait for cows to die to make the checkbook covers? I haven't received mine yet? Why advertise items that you can't ship? It's been 2 months and I paid for express, 2 day, shipping.
Trying to save money, I decided to order checks from Walmart. What a disaster! I used the trackable method so I would know when checks processed, shipped, would arrive. Processed-check; shipped-check. Arrival date should be Sept. 30-never came. I called customer service. Agent was courteous and as helpful as could be but I was in a mess. My order was no where to be found. The customer service representative "thinks" my order never shipped. Even w/tracking she could not find my order. The order was processed so our bank routing and account numbers are floating around somewhere for anyone's use! I called my bank. For security and to protect our finances I had to close our account (an immediate hold was placed on my account locking out all transactions. I had to open a new account. All those direct deposits, bill pay, automatic debits had to be stopped and restarted. Immediately I unable to use my debit card. I had to go to the bank to fill out paperwork re: a new account. Saving a little money is not worth the hassle! Order checks directly from your bank! Walmart checks have let me down! Never again!
I ordered my address labels the 5th of March. As of today, the 30th they still arent here. I called this last Friday and she said theyd "send a replacement" the following monday, there was still nothing from the origional order. So I called again and asked for a refund. The lady was completely snobby and laughed at me when i told her to cut the attitude and that i would be contacting BBB.
Edit: April 4th and they still arent here. I have asked for a refund (not posted to my account yet. Will update if it shows up) was also told to keep the labels IF they show up. As well as the supposed replacements that i have yet to see as well.
Next day shipping cost me over $20 and still no checks and they got away with it by saying there is a 5 day processing time in small print so it has been 5 days since I ordered still no checks.
I ordered the 'Jack Attack' style on 8/17 and they arrived on 8/24. They look great and arrived faster than expected. Highly recommended!
Had to freeze my financial accounts since checks were said to be delivered by usps, but never delivered and no telling where my checks wound up. Very unreliable. Would never use again.
Every time i write a check and remove it from the pad, the checks tear. Every time. I contacted Walmart and no response. I had to buy new checks from someone else. These are bad, do not buy.
I Should've just ordered BLANK CHECKS wit No Theme Imaging, Cause the Star Wars checks I ordered have NO Slight Richness of color AT ALL!
I THOUGHT people could B CHARMED by my selection... But I couldn't got A CHILD to COLOR me some checks; that would've been WORTH the Charm of hanging it on my fridge type of Vibe!
I've had MUCH MUCH MORE COLORFUL THEME CHECKS IN MY LIFE...& hv NEVA seen such A WASTE of a image Soo Faded, like they wanna CHEAT PEOPLE & Save on ink?! WTF
I ordered some personal check July 16 I have not yet receive them or email or nothing but they take the money out of my accnt and I go to the site and no way of contacting them
I ordered four checks since there's money laws but I was told not to wright on the Amazon one haha but of course that one I voided so I was told to get a security check I suppose it wasnt the expensive one because there a hundred dollars so I got the other ones smaller fewer numbers I took this same check too the bank multiple times different copies right cause I had a snoopy one they said they wouldn't except so i used it at bb and it was totaled so I had decided to order the four checks ok I remember it was supposed to be security check this time right I took it in there expecting too get my cash and these bozos decide to interchange and interrogate me and be like it's not mine or whatever I had a cover on it I received the cover back but never did recieve the security check but I brought the right check supposedly yes here there's another place that accept checks Ace Cash Express for 3%
The check are good and cheap no problem at all... I don't know what wrong with people but they are good checks and cheap can't beat it
I ordered checks from them and before the checks arrived, someone tried cashing the checks. The check numbers were among the ones they had issued.
Answer: Poorly organized customer service operation. Left hand doesn't know what the right hand is doing. Customer service reps on phone do not know how to think for themselves. Sure, they can ask you your name and phone number and tell you where to fill in your profile details, but as soon as the first roadblock hits (and THERE ARE SEVERAL) these CSR people don't know squat. They kept telling me my bank did not exist because the routing number I gave them could not be verfied with their own computer software. They were wrong... bank has been in business 45 years! At that point, and after several HOURS of additional phone calls with L-O-N-G wait times on hold, I still kept getting the same ignorant responses like "our bank department hasn't answered our messages yet." So they just leave your order stranded - in limbo - with no consideration to even attempt to investigate or give me a follow-up phone call. I paid for Walmart printed check orders 3 times in the past 7 years, so I can tell you for sure that this company is now hiring blooming idiots that are not smart enough to take ownership of specific problem and contact other people and departments in their company to help resolving the issues. Worst customer ever! So I called my bank, and was shocked to learn that if I just ordered my simple, duplicate checks (carbon copy of each) with plain safety paper and no frills designs, that it would only cost me $21 and take about 10 days to 2 weeks to send. Walmart wanted $29, which was a huge price increase since my last order which was $19.
Walmart Checks has a rating of 1.6 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Checks most frequently mention customer service, processing fee and account number. Walmart Checks ranks 266th among Personal Finance sites.