Bill W.

Quite pleased with the Cook's toaster oven, works very well. Where JC Penney failed completely was with the rebate, this is why I hadn't done a rebate in over 5 years prior to this scam. Never received the rebate never was a working method to check on the rebate. JC Penney so desperate they now deceive customers. Crooked.

The controls for this unit are about 2 feet from the plug that inserts into the throw at the bottom, thus the controls are at your feet. It turns on accidently quite easily. The heating is below average. Would not reccomend.

Had to freeze my financial accounts since checks were said to be delivered by usps, but never delivered and no telling where my checks wound up. Very unreliable. Would never use again.