Walmart

I love WalMart & I remember when it was nothing more then a little shop here in Tennessee not the big store it is today. I have shopped at WalMart for as long as I can remember. I shop their at least 1+ times a month for food, clothes, electronics, etc... They have a great variety off well prices items & inventory that comes in use in pretty much anything I need. I do not shop with them online as they experience has not always been the best being I had ordered a TV years ago that they did not have in stock but didn't have it listed that way, and it was suppose to take a few days to come in & I waited only to find it never showed up then I called to find out no one was going tot tell me & they still had my money. Of course with talking to someone human that got settled pretty fast. WalMart is awesome as a store, and I will continue to shop with them for year to come unless I die soon.

I have used Wal-Mart online shopping several times. Products always came on time by UPS when shipped to my home and within a few days if shipped to store. Merchandise has been as described online and pictures/descriptions are accurate. The only thing I don't like is their extended warranty Program. The insurance program does not give you return merchandise cost back onto your debit or credit card if you do not want a replacement product. They send you a e-mail with the refund amount you can print out and use at a Wal-Mart store or enclose the series of numbers in the section at checkout online which will be deducted from your total amount of purchase. I feel whatever you use to pay for merchandise it should be refunded back that way if you choose not to be forced to spend it at Wal-Mart again if you choose to want to spend it else where.

I moved to Hawaii this year so doing Holidays for my family on the mainland would have been expensive if it were not for Walmart.com. I ordered easily, paid for items and had them picked up at the local Walmart in the area.

I'll do this from now on for Christmas and other holidays.

I bought an item online; it was delivered. There was no paper receipt in the box. My printer was down. I need one for various purposes including a claim, taxes, proof of purchase, etc. What if I had to return it to the store? They sent me detailed instructions on how to PRINT the receipt never noticing that I said my printer could NOT print their email. I spent 25 minutes on the phone until they finally said it was possible for them to mail me a paper receipt. Not nice.

My biggest complaint about Walmart.com and other similar sites is that hardly any of the products you find can be purchased in a store. I am not a big on-line shopper and I prefer to find things available in the store and then check them out in person before I buy. It is getting harder and harder to do that these days, but I am old school and will continue to shop for things the old fashioned way. I would like to see Walmart.com list more items available in a store that are actually in stock on the day you are searching.

I've never had a problem with Walmart.com before but I will NEVER order from them again. I placed 2 orders over a month ago both say they would be here weeks ago. Now they say shipped and will arrive in February and one in June. Here is the kicker, I find out the order was through some company that Walmart put my order through and I can't contact them at all, also cannot return to walmart. When I placed this order I had no idea this was not just simply ordering through Walmart. I had to go buy one of the toys to give to my friends little girl at her party. Now I'm going to have an extra one that I can't even take back to the store. I don't know what you did Walmart but you've lost my business.

I bought over 1000 dollars from Walmart.com first time buying from them so tried and paid for expedited packages. My delivery was changed without my notification and tracking info was off. I called called to no avail reps were rude and no help. They tell you any thing reps are not trained or able to tell truth. It took several weeks to get my yard things making it so inconvenient for me as I had someone to install the things I bought and now had to double pay. I never have gone through this as I buy on line Amazon, Home depot and others always and never this ever. Amazon always courteous delivery is there in 2-5 days packing good cheap and that is where I will shop and suggest everyone does. They have free delivery and points credits and awesome sales and clearance. Food can be delivered as walmart much better and free delivery. Walmart should be ashamed of them self

I have been trying to get an issue resolved with Walmart customer service, Walmart gift card services, Walmart billing and Walmart customer relations. I called 8 times since March 24th 2022 in regards to a gift card that I purchased from Walmart.com that was supposed to be sent to my sister for her birthday by e-gift. She never received the email and she has had the same email address for 20 years and she checked numerous times including her junk email box. The email gift idea should have taken minutes but never arrived and the customer service has not responded to my request for refund they have not helped me at all in this case. Terrible customer relations experience. I don't recommend ever shopping at Walmart for any reason even emergency supplies.

I may have rated this 4 stars, but I'll tell you why. Though Walmart has a good selection of items and it is very affordable, I don't always find what I want. But about 90% of the time I would say I do. And the products I choose are well made.

Well I got double billed the other day at Walmart in Salem, NH (not their fault as it was a self checkout glitch and not caught at the time. So went to Walmart in Methuen, MA to get the whole less than $1.50 back, waited about 30 mins while some customers argued with the service desk, etc. So when it was my turn, I found out that since this Walmart doesn't carry the item (produce), I must go back to the other one (or perhaps find a Walmart that has produce) and get the refund there. What a pain! I will be out of the country shortly for a bit of time, and will have to do this upon my return. Almost easier to just have my credit card company do the refund as a dispute.

--> You would think that since this was a Walmart, that any Walmart could do the refund, but no!... And why not? This is definitely an issue unfortunately - any Walmart should be able to honor anything another Walmart can do...
I sometimes wonder why I go to Walmart.:-(