Walmart

Walmart has good prices, a good selection of products, and they do indeed try to provide good service. I like the Automotive Department, nothing too complex, but for basic services they do alright, and again at good prices. They get far more bad rap than they deserve. They are for the most part, reasonable on warranties. Shop till ya drop.

I recently signed up with Walmart.com. I ordered coconut water (2 cases) and it came to the house in just a few days. I was very pleased, so when I ran out of the water, I decided to order 3 more cases. I was given an arrival date. The day came and went (It was supposed to be here by September 26,2014), so I called Customer Service on Monday, September 29,2014 to find out why it had not arrived.

I was told that the Fed ex man had broken the bottles. I understand that accidents can happen. However, I was never contacted, so was I just going to be charged on my credit card. To be fair, I did speak with a very nice woman and she told me a new order would be shipped out and be here in 2 days. I did receive the water today on October 1,2014.

Now I have to wait for my credit card statement and make sure they haven't charged me twice. Because of this experience, it makes me hesitant to use them again. Why would I not be told if something had happened to my merchandise?

I live in a very rural area. Many items that one might need are just not available here. Going online to the Walmart website has made it much easier to locate and buy many of these items. If a new item from Walmart is defective. It is a simple matter for me to drive about sixty miles to the nearest Walmart store to return it for credit.

When comparing prices with other sources Walmart is usually at a lower price. There has never been a problem with an order or with my credit card that I use to order with from this company. Walmart is so big that it is rather amazing that there are not more problems.

I started to buy non-perishable groceries from Walmart on-line because I don't like the crowds in the store. All 5 different shipments from Walmart's Johnstown, NY distribution center arrived with no packing, in oversized boxes, with dented cans and busted rice bags and more. I had to return after all to Walmart store in the next town for refunds. Other Walmart distribution centers were better. BUT I cannot request to them which distribution center items are coming from... SO I will not shop at Walmart for 6 months to see if they can fix this poor packing issue

I just love this store I only wish that they had better deals when it comes to shipping because they charge almost an extra $1.00 to have each item shipped and that means if you order over 5-50 or more you end up paying almost $5.00-$50.00 dollars for shipping alone unless you go to their on site to closest to you but if you don't have a car or disable it could be such an inconvenience for you so because of this I am compelled to limit my spending just keep in mind that I have about seven grandchildren and aside from the shipping it would help me save a lot more because they really do have great deals until you see what it would cost to ship it to you and if something is wrong with your purchase than you could get caught have to pay even more to return it. Overall, I do like a lot of their merchandise and would buy more often if it was so costly with the shipping and because of this reason I am giving it a 4 stars instead of 5 stars.

When you do into WalMart you already know what to expect. No one would be surprised to see someone drunk running through the store naked, or a possible fist fight including workers. Online at Walmart.com you do not need to deal with any of that. Just order what you want and breeze through the store to pick it up. Much easier and no hassle. No need to deal with the rude employees for very long. Pay online & pick it up. That's it.

Unless you want to use Scan and Go, I recommend you skip grocery shopping at Walmart. Today, in the only checkout line, thee were seven loaded carts ahead of me. Finally, one of the customers went to find someone to open another line. It seems that maybe it should be the manager's job to get checkers. At any rate, Walmart is clearly trying to force people to use Scan and Go. If you want good service, you probably should go to another store.

My husband loves shopping at Walmart most of the time but I hate it. Sure you can find items cheaper there but when I want something they're out of stock (looks like shelves need to be stocked). I hate seeing people roam around in there slippers and seeing dogs poop or pee in the store. Most of the dogs can't be service dogs. I'm not sure what they call the employees that are wandering around the store, but they're not usually very helpful and some are down right rude. Because I was in customer service for over 30 years, I can't help but pay attention to the way I'm treated. And if you order something online and you want to pick it up in the store, Good luck finding someone to help you.

I will never order anything online from Walmart again. Sara the customer care representative did not know much about customer care. When I order an item I expect to receive the item or at least an explanation on why you have my money tied up, I could have brought the product some where else... Walmart online shopping sucks... don't do it! Warning!