business logo of Walmart
How would you rate Walmart?
grey star
grey star
grey star
grey star
grey star
California
2 reviews
0 helpful votes
Follow Robin C.
Unfollow Robin C.
Send Message
Share Review
Report Review

I love their photo books. Of all the sites I have used, it is the best.

Date of experience: April 28, 2016
Illinois
1 review
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Send Message
Share Review
Report Review

The package arrived intact. Notice I said THE package not MY package.The pic of the house on text the delivery driver provided where he left the package was not my house, so now it's THEIR package.Thank God I noticed the front of the home and where it was. I had to walk there and it was light out still so I could read the street signs and addresses just fine. So I cannot understand the delivery issue. You have google maps for Pete's sake so how in God's name can you be lost? Their website says to make sure Google maps has the dot or whatever over your home's location, it was correct, I checked. Walmart needs to send their employees back to kindergarten so they can have a refresher course on reading. When I got there I couldn't find the package.They had a standing mailbox with a slot under it and there was a Walmart bag, an actually grocery bag from their store and in it was the item I ordered. Is that how Walmart delivers their items, in unsecured bags from the store that anyone can reach in and take the item with ease? Now I had to get into their yard through a fence that was like Fort Knox, because they only have a side entrance. They had a big dog too, he came to the door with the owner, just lovely, I didn't think of that til now, thank heavens he wasn't in the yard. Risking my safety for a package is going above and beyond what I signed up for. I had to disturb their evening and explain what happened in case they or a neighbor saw me take the item from their mailbox, you never know, the world is weird. Now I am really concerned. I have ordered many items that have yet to be delivered, one is coming in the dark... that... should be interesting. If the driver couldn't find my home in the light, here we go again, except now he'll be taking a photo in the dark of some home that won't be mine that I won't be able to see. I had to be a detective and go on a scavenger hunt to find my own package, not fair Walmart, not fair. Where is my portion of the $17 an hour the delivery drivers get for my time and effort retrieving my own package? You have enough $$$$$ to afford the expertise to train your employee's more efficiently. Please quit being so greedy and invest some of that $ you own into customer service, then you'll be improving our lives and making them a little easier. Isn't THAT what the convenience and ease of ordering items online at Walmart is all about? Or...is it just about your profit's? I could've shopped anywhere, Amazon, Target, etc.but I chose YOU, that should matter, at least I'd hope it would. DO better...BE better...Please.

Date of experience: June 26, 2023
Pennsylvania
7 reviews
10 helpful votes
Follow Jas K.
Unfollow Jas K.
Send Message
Share Review
Report Review

Never a problem
March 13, 2011

Never a problem. Shipping fast. Fair prices. No problem returning items.

Date of experience: March 13, 2011
Oregon
5 reviews
3 helpful votes
Follow Mary D.
Unfollow Mary D.
Send Message
Share Review
Report Review

Walmart customer
November 12, 2015

The variety of items is wonderful and the prices are good.

Date of experience: November 12, 2015
Missouri
2 reviews
4 helpful votes
Follow David E.
Unfollow David E.
Send Message
Share Review
Report Review

Compared to fitsmybudget.com, even walmart.com is fabulous. NEVER BUY from fitsmybudget.com

Date of experience: May 25, 2010
Washington
2 reviews
1 helpful vote
Follow Amy L.
Unfollow Amy L.
Send Message
Share Review
Report Review

Eh...
June 16, 2015

Long lines at the stores. So annoying. Rather shop at Target

Date of experience: June 16, 2015
Florida
3 reviews
1 helpful vote
Follow Nancy B.
Unfollow Nancy B.
Send Message
Share Review
Report Review

Good website, easy to navigate. Nice free shipping to store feature.

Date of experience: July 11, 2011
Canada
3 reviews
0 helpful votes
Follow Sharee B.
Unfollow Sharee B.
Send Message
Share Review
Report Review

Terrific
July 6, 2015

Love shopping there great bargain and love our new food section

Date of experience: July 6, 2015
New York
4 reviews
1 helpful vote
Follow Linda W.
Unfollow Linda W.
Send Message
Share Review
Report Review

Despite the stores sore reputations, the website staff is rather good.

Date of experience: March 28, 2016
Missouri
5 reviews
37 helpful votes
Follow sarah j.
Unfollow sarah j.
Send Message
Share Review
Report Review

I have had wonderful experiences with this site. Very good site.

Date of experience: September 30, 2015
Washington
3 reviews
22 helpful votes
Follow Abby J.
Unfollow Abby J.
Send Message
Share Review
Report Review

Very affordable
October 6, 2015

Best grocery store where i can purchase grocery on reasonable rates.

Date of experience: October 6, 2015
Georgia
9 reviews
25 helpful votes
Follow Mark S.
Unfollow Mark S.
Send Message
Share Review
Report Review

Good prices
May 27, 2016

Used the website and would recommend it instead of the store

Date of experience: May 27, 2016
Michigan
2 reviews
6 helpful votes
Follow Tracie M.
Unfollow Tracie M.
Send Message
Share Review
Report Review

When I try to get on the page or get in it always send me back to the home page never got to order

Date of experience: February 2, 2015
Ohio
6 reviews
0 helpful votes
Follow Maria H.
Unfollow Maria H.
Send Message
Share Review
Report Review

Good Courtesy
February 18, 2016

Very easy to find products, store neat and clean, workers are very helpful and friendly.

Date of experience: February 17, 2016
Hong Kong
2 reviews
3 helpful votes
Follow Soyang M.
Unfollow Soyang M.
Send Message
Share Review
Report Review

Cheap&useful
April 4, 2016

Very nice thing to shop with. Convenient ordering, fast processing and very low prices. Nice!

Date of experience: April 4, 2016
Pennsylvania
3 reviews
48 helpful votes
Follow Connie C.
Unfollow Connie C.
Send Message
Share Review
Report Review

On Line
January 25, 2016

All of my on line purchases have been as well as any returns. I have never been disappointed.

Date of experience: January 24, 2016
Canada
2 reviews
0 helpful votes
Follow Wendy C.
Unfollow Wendy C.
Send Message
Share Review
Report Review

Shipping
May 8, 2017

Great service offered to be able to ship directly to the post office. Much faster service this way.

Date of experience: May 8, 2017
Minnesota
3 reviews
0 helpful votes
Follow steven m.
Unfollow steven m.
Send Message
Share Review
Report Review

Improved service
January 18, 2021

Love the new pick up option. Helps avoid the lines.

Date of experience: July 3, 2016
Texas
3 reviews
2 helpful votes
Follow SUSAN D.
Unfollow SUSAN D.
Send Message
Share Review
Report Review

Got a great deal through Walmart for a Christmas gift.

Date of experience: January 23, 2015
New York
4 reviews
49 helpful votes
Follow Peter P.
Unfollow Peter P.
Send Message
Share Review
Report Review

Grreat products
February 24, 2016

A great place to find a huge selection of products.

Date of experience: February 24, 2016

Overview

Walmart has a rating of 2.1 stars from 4,410 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 700th among Discount Shopping sites.

service
696
value
638
shipping
541
returns
495
quality
576
+347