Walmart

Walmart.com is truly the worst. I use the same account, same credit card, every time I try a small ($15-$95) order with them for something I need to pick up soon at a store (otherwise I'd just order from Amazon.com which DOES understand mail order), they cancel my order an hour after I place it, claiming security reasons, credit card possible fraud, and the like. I spend hours on the phone getting passed up the line multiple times (I'm on hold now for a supervisor, having wasted 15 min. So far with an idiot who did nothing), then they absolutely PROMISE me they have fixed the problem so I can order in the future just fine. Next time--same thing. I wasted multiple hours trying to place a very simple online order. I order a lot online and never have an issue with ANY company other than Walmart.com. They are the WORST. I remember a year or so ago they claimed they wanted to compete with Amazon.com. That is a joke. They will never be anywhere near in the league with Amazon.

Walmart is an excellent online shopping experience. Navigation on the website is easily accomplished. Selection from many vendors is a great feature for serious shoppers. Items purchased from Walmart offer free shipping after a minimum purchase cost. Also, items purchased (from Walmart) online can be returned to a local store if need be. Prices online seem rather fair when compared to other retailers. And I almost neglected to mention free-to-home shipping with a minimum purchase. I have experienced no problems or complaints with purchases made at walmart.com.

Completed my online order with quoted store pickup date, once i submitted my order the pickup date changed by 1 week, normally not a biggie EXCEPT i needed sooner. Complained to customer service-standard response after 20 minutes was it was estimated time-I countered how was estimated time changed by 5 days the instant I submitted order? He helped me by cancelling order. Got to get better, likely check other sites first. PS i suggested a coupon be nice gesture...(to no avail), Again very unlikely to use again

First of all, I am a frequent Walmart shopper. The things I like best are: low prices, easy returns if needed, convenient locations. The things I don't like, employees are not versed on location of products so if you can't find it, asking an employee seldom helps, but worst of all is their on-line. I admit Amazon has spoiled me but a week for delivery? Twice Christmas items ordered well in advance were cancelled by Walmart at the last minute making it impossible for me to find the items in time for Christmas.

Walmart.com is the most terrible pathetic ecommerce site I have ever used... absolutely the worst. They took my order. Stated delivery and completely failed... 3 trips to the store multiple emails with bogus delivery times and then to end my order was stated complete but only half made it to the store... magically an update shows up saying I'll be waiting another week beyond the forecasted date the order was updated as incomplete and delayed... NEVER AGAIN WALMART.COM!

I recently cancelled my prime membership with Amazon. My thought process was, I really don't order much anymore why keep it. Boy was I in for a surprise. I ordered my son a birthday gift, the website said two day shipping. It was supposed to be delivered on 02/27/17. The item didn't come that day. It came on 02/28/17. A day late right, no problem. My son opens the gift and its a plastic drawer tower. The light faded from his eyes... I felt so small. Called customer service they apologized. Then preceded to say it would be two days for the delivery. It has now been four more days and my son still doesn't have his birthday gift. Pay the $100 FOR PRIME. IT'S SO WORTH IT!

These shoes were purchased 2 months ago. My 10 year wore them to school and back home. He had other shoes he wore on weekend. I don't recommend buying this shoe at Wal-Mart. We purchased them because he feet are growing quick and thought that would be good for at least 6 months. Has still in the same size shoes. However, these are not worth the purchase. Dissappointed!

You simply cannot beat the pricing at Walmart and they have almost anything you would want. Customer service is great to. I love online shopping at Walmart.

The only problem I have found is that their shipping department doesn't always pack stuff correctly. They only put packing on the top so if you are ordering cookies or easily crushed things use caution. Customer service will definitely help you but it is a pain to keep calling with problem shipping issues.

My last two grocery deliveries never made it to my home, although I was told they were on the way. Three times this calendar year I've had non grocery products shipped and they make it to Olive Branch, MS. About 25 mi from my home and then sit there in FedEx. First two times I got my money refunded and the products? Right now my two day shipping items are at nine days and have been sitting in FedEx for the last 48 hour. I know all shipping companies are busy - but there is something unprofessional about Walmart shipping. I like their products and usually their prices, but sadly the disappointments outweigh.

Walmart encourages you to shop online. Don't. Remember how you could always take it back if it was inferior or the wrong one? Those are the old days, now you cannot return online purchases to the store and you will be at the mercy of what they call "a trading partner". Not my partner. I have been ignored, sent sweet email promising some action and then ignored. Never online shop here you will be stuck with what you get and no recourse.