VividSeats

Monique M was absolutely amazing. You need more of her. Knowledgeable, personable, and an absolute joy to work with. If you do not give her kudos or look at her for advanced positions then you all have no idea what you have

Jason was friendly and accommodating! He helped me purchase tickets as a gift for Father's Day! As soon as I hung up, I had the confirmation, receipt and instructions on how to send as a gift, sitting in my email box. Plus, Vividseats.com has the best prices available for the tickets I purchased, I shopped the competitors. I will definitely contact Vividseats first the next time I'm purchasing event tickets.

If I could, I'd give no stars. This was the worst experience I've had. I don't write hate reviews, but this is very necessary. I tried to buy BTS tickets and got charged almost 200$ more than they originally said. It's been about three months of fighting for a refund and we were super lucky to get our money back. I'd really suggest not buying from here. Good luck searching!

Started purchasing tickets online and decided to just call. Immediately connected with an agent who completed the transaction very quickly. My first experience with VividSeats was a positive one, and I'd use them again

Absolutely terrible. Map of theater does not show obstructed view and I bought expensive tickets w/o realizing my error. Evidently this is disclosed in fine print after you click on "Buy" but before finalizing. Never, ever use this company. Customer service was useless.

I've used Vivid Entertainment for tickets to mostly ALL concerts, I've attended and have never encountered any problems. Their service via telephone is outstanding! I commend them for people like me who at times can't purchase online due to password/ect., I'm thrilled to helped by a human person on the other line. Many thanks and a very appreciative repeated buyer!

Vivid has good prices on so many event, but what even better if you need to contact a sale person and speak in person they are available. Unlike Ticketmaster. This will always be my first pick on buying ticket.

Very helpful, answered all my questions, made it so easy! Took the time to walk me through everything. I will definitely use this service again. Thank you Tyler for your time and great customer service!

Had a great phone purchase experience with Brady at VividSeats. He was attentive knowledgeable and patient as I explored selecting seats for the show. Highly recommend using this service for hard to get seats. Jim G

All other reputable ticket sellers are offering some sort of reimbursement for those affected by the Route 91 tragedy, however VividSeats does not see a need to do so. I will not be buying from them ever again.

Got charged more than email discounted price. Unable to get over payment credited back. Will never use your company again
Sales person was very curious and professional. My problem is with the company

Representative polite and professional and handled the problems flawlessly.He did a great job in getting our order straightened out... I would recommend Louis to my friends next time they need seats or help

The agent (Morgan) that helped me was awesome and able to get me great seats with a little bit of a discount too! Would of been nice if could have had parking pass thrown in deal but other wise Very satisfied!

The guy who helped me order my NBA tickets was amazing he sounded like a laid-back cool dude which totally made me feel comfortable! Because of that I felt awesome and satisfied to go with my purchase! Thanks to Morgan

I've been using Ticketmaster for as long as I can remember. This year, I gave vivid seats a try, what an amazing experience! The customer service is excellent and they have more competitive prices with less fees than the competition.

Alexis was terrific - great customer service. She helped me complete the order, was competent and friendly. Very pleased.

I just wish Vivid gave the option, like some other sites, of seeing early on the final price including all fees.