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VividSeats

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Virginia
2 reviews
0 helpful votes
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Easy to order!
February 19, 2019

Monique Micheaux did a superb job! She was delightful and efficient. I greatly appreciate her efforts to make this an enjoyable event for my family.

Date of experience: February 18, 2019
Florida
1 review
0 helpful votes
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Very good
November 11, 2019

No wait rep picked up immediately Joe the best very efficient I will use again in past used vivd seats never a problem

Date of experience: November 9, 2019
California
1 review
0 helpful votes
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Nick was the best
September 29, 2018

Nick helped me purchase tickets to Packers vs. Rams game since the VividSeats APP wasn't working correctly. He was great! Fast and friendly service.

Date of experience: September 29, 2018
Massachusetts
1 review
0 helpful votes
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Great customer service
October 26, 2017

Recently bought a large group of tickets through VividSeats. I worked with Iyahna, and she was spectacular.

Date of experience: October 26, 2017
Indiana
1 review
0 helpful votes
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Thanks
October 19, 2017

VividSeats rep Xavere Rogers really helped to make the purchase process easy for me. Thanks so much.

Date of experience: October 19, 2017
Washington
1 review
3 helpful votes
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THE ABSOLUTE WORST
September 5, 2017

Just read all the other bad reviews, should explain everything you need before s0ending a dime on this bogus site.

Date of experience: September 5, 2017
New Jersey
1 review
0 helpful votes
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EASY!
November 30, 2017

Monique was awesome.The purchase of 3 Knicks tickets went smoothly. She also deducted the 10% for black friday sale!

Date of experience: November 28, 2017
Ohio
2 reviews
2 helpful votes
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Great friendly service
November 29, 2017

Terrance was friendly and helped me with every question. I would highly recommend using vivid seats to get your sports tickets

Date of experience: November 28, 2017
Michigan
1 review
0 helpful votes
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I would recomend to anyone that phoning in your ticket order is extremely easy and Tyler was so helpful

Date of experience: November 17, 2018
Pennsylvania
1 review
0 helpful votes
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Very helpful
July 12, 2018

Got assistance with ticket purchase from Johnny who was very helpful and put in the best promo code that maxed my savings.

Date of experience: July 11, 2018
California
1 review
0 helpful votes
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George was a great customer service provider, thank you so much for all your assistance! I look foward to purchasing other events through Vivid Seats

Date of experience: January 21, 2020
California
1 review
0 helpful votes
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My review his 10 stars. Very courteous, willing to help. Made it so much easier! Thank you. I would definitely use Michael agsin!

Date of experience: October 18, 2022
Washington
67 reviews
1003 helpful votes
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GAWD! I loathe these bloodsuckers and their ilk. I just don't know what else to say... but I do know that "people" (and I use this term loosely) buy up scads of tickets to every event you can imagine and sell them back to the fans through Vivid or Seat Geek or whomever I will have do deal with next because ticketmaster allows them to do so and then it is impossible for a true fan of (insert your sporting or concert or other event here) has to pay 10 times the price to go to their event. It used to be completely illegal... but now it isn't.

I called VividSeats to find out about Rush (the band) tickets in Seattle. I wasn't aware that they were on tour (since they aren't supporting a record) so I didn't have a chance to get in on the first wave of ticket sales. I have a hurt foot and I wanted to sit in the MIDDLE of the row so stupid, drunk people wouldn't be harassing me on their way to buy more beer, puke or use the bathroom.

So, OK... The band has announced that this is the last big tour they are going to do and I haven't missed them since I was old enough to go to concerts and I didn't want to miss them this time. If this had been a normal tour, I would have probably skipped it because I have an injured foot. This is why I did not want to sit on the end.

So I explained all of this to VividSeats and they said they would look into it for me. 4 days passed and finally they got back to me saying that they can't tell me where the seats are, but they are not on the end. Not "dead center either" but definitely not the end. So I bought them.

The tickets came yesterday and they are seat 3&4, which actually, while not being at the very end of the row, it's dang close. $1700 for a pair of tickets and this was the best they could do? And I'd bet anything that seller has more tickets but didn't understand the gravity of my situation. Or did not care, which I suspect is closer to the truth.

Date of experience: June 30, 2015
Pennsylvania
1 review
0 helpful votes
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Great service
April 27, 2018

Couldnt be more pleased with service of account specialist Daniel explained everything in detail No rushing Will use Vivid from hereon in

Date of experience: April 26, 2018
Canada
1 review
0 helpful votes
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After having computer issues and phone difficulties Julian made it possible for me to buy tickets to see Luke Fricken Bryan!

Date of experience: July 24, 2019
Iowa
1 review
0 helpful votes
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Customer service was awesome Vanda was so helpful and made sure I got my tickets. And explained everything fully. She was great highly recomend.

Date of experience: March 5, 2022
Canada
1 review
0 helpful votes
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Had trouble with online address and visa and was unable to purchase seat through online so had to call and Purchase and Michael was Awesome.

Date of experience: November 27, 2017
Florida
1 review
0 helpful votes
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SMILE N HAVE FUN
November 6, 2019

MARK WAS A GREAT HELP, HE HELPED ME AND TOOK HIS TIME. THANK YOU VERY MUCH.
RALPH
WILL CONTACT YOU NEXT TIME I NEED TICKETS

Date of experience: November 4, 2019
Missouri
1 review
0 helpful votes
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Chiefs playoff game
January 12, 2019

Lewis was super helpful in accommodating my last minute decision hopefully we dont freeze to much. Let's go CHIEFS and get that playoff win

Date of experience: January 11, 2019
New Mexico
1 review
0 helpful votes
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Game tickets
May 24, 2018

Quick for baseball game tickets with better stadium seating chart location than MLB sites thru ball club

Date of experience: May 24, 2018

Overview

VividSeats has a rating of 3 stars from 2,372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass. VividSeats ranks 14th among Tickets sites.

service
330
value
317
shipping
210
returns
192
quality
263
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