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VividSeats

How would you rate VividSeats?
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Tennessee
1 review
0 helpful votes
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Chris was great i didnt know what i was going to do to straighten things out, but he did it and i am thankful

Date of experience: April 1, 2019
Arizona
1 review
0 helpful votes
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VERY HELPFUL
September 1, 2018

SHE WAS VERY HELPFUL AND ANSWERED ALL MY QUESTION... I ASKED IF SHE SPOKE SPANISH BECAUSE I FELT MORE. CONFORTABLE AND SAID YES AND SHE HELPED ME IN SPANISH

Date of experience: September 1, 2018
California
1 review
0 helpful votes
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Ángel from Vivid Seats made my experience purchasing tickets very simple. Explained everything very well. Answered my questions very professional.

Date of experience: January 14, 2019
Ohio
1 review
0 helpful votes
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The salesman was very helpful in finding me the right seats for the game on tonigh
Everything was perfect
Thanks

Date of experience: April 11, 2018
Canada
1 review
0 helpful votes
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Excellant!
February 15, 2019

John was great to deal with and very helpful. He booked us tickets to a baseball game and a hockey game and got us exatly what we wanted.

Date of experience: February 13, 2019
Texas
1 review
0 helpful votes
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Very Helpful
December 21, 2019

Ryne was very courteous and helpful in finding me the best seats for the show. Very easy to work with and very patient.

Date of experience: December 19, 2019
Kentucky
1 review
0 helpful votes
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Nick helped me plan my vacation by securing the tickets I so desired for Van Morrison at Caesars Palace. Very happy today indeed

Date of experience: October 26, 2017
Indiana
3 reviews
4 helpful votes
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Good job, Fabiola
July 10, 2018

After a very stressful and annoying situation, Fabiola helped turn it around and make it a positive customer service experience. Thanks to Fabiola.

Date of experience: July 10, 2018
Kentucky
1 review
0 helpful votes
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Excellent Service
September 16, 2019

Very Happy with Ryan's excellent customer service. Helpful to us about what side and which seats we will occupy at the Circle City Football game.

Date of experience: September 16, 2019
Alabama
1 review
0 helpful votes
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Ticket process
March 22, 2023

The service I received was friendly, helpful quick and thorough. The representative, cymer was very good.

Date of experience: March 21, 2023
Vivid S. VividSeats Rep
over a year old

We're heartened to hear that Cymer embodied our award-winning customer service, T.G.

Alaska
1 review
0 helpful votes
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Excellent
March 9, 2018

Everything was great! Thank you. He had great costumer service and helped me out. He was listening and paying attention to what I was saying.

Date of experience: March 9, 2018
Tennessee
1 review
0 helpful votes
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Outstanding
April 4, 2018

Adam was helpful with all my questions and took his time to answer my questions. Lovely guy. He was geniune and kind.

Date of experience: April 4, 2018
John V.
Virginia
1 review
0 helpful votes
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Sam was great.
October 17, 2017

Sam Fadness was very helpful and very efficient. He knew the information very well. He was able to answer my questions quickly.

Date of experience: October 17, 2017
Washington
1 review
0 helpful votes
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Excellent
March 9, 2018

Jon assisted me with my purchase. He did a stelllar job. Professional and thorough... and very polite. Very very pleased. Thank you.

Date of experience: March 9, 2018
North Carolina
1 review
0 helpful votes
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Marcelino was a great help. I was able to find the seats I wanted at the price I needed. I am excited I have learned about VIvid Seats.

Date of experience: November 9, 2017
New York
1 review
0 helpful votes
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Awesome
May 13, 2018

Gentlemen was courteous and professional and informative. Love love that i could understand him and wasin USA

Date of experience: May 13, 2018
Maryland
1 review
0 helpful votes
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Great
September 26, 2018

Agent was very helpful, The online ordering wasn't helpful. The chart and seating was very clear to understand

Date of experience: September 26, 2018
Connecticut
1 review
0 helpful votes
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Scam
May 7, 2022

Do not buy from vivid seats. There is a chance you will get scammed like me. Lost over 100 dollars and several hours of time.

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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Edgar was great
August 6, 2018

Sslesperson helped me find the perfect seats for my daughters birthday present. Will use Vividseats again.

Date of experience: August 4, 2018
Massachusetts
1 review
0 helpful votes
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Great
January 31, 2019

She helped me efficiently and was very kind the whole phone call. I couldn't ask for better service.

Date of experience: January 31, 2019

Overview

VividSeats has a rating of 3 stars from 2,372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass. VividSeats ranks 14th among Tickets sites.

service
330
value
317
shipping
210
returns
192
quality
263
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