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Vivid RacingReviews 763

2.0
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Vivid Racing Reviews Summary

Vivid Racing has a rating of 2 stars from 763 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vivid Racing most frequently mention customer service, tracking number and credit card. Vivid Racing ranks 57th among Car Racing sites.

service
276
value
246
shipping
250
returns
204
quality
204
This company responds to reviews on average within 2 days
Washington
1 review
3 helpful votes
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I purchased Tires from Vivid in Nov of 2020. I never received any communication from the company and called multiple times only to site on hold for up to an hour before I gave up. I then tried online chat only to find out my tires were on back order for 3 months. They didn't even bother to tell me. Horrible experience.

Stay far far away from this company.

Date of experience: December 1, 2020
Canada
1 review
0 helpful votes
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Order experience
December 1, 2020

Placed my order with Eric, he was very courteous and helpful. He explained in advance that there maybe a longer delivery time for my order due to the current situation which I appreciated.

Date of experience: December 1, 2020
TT
1 review
0 helpful votes
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Great business.
December 1, 2020

Wide variety of products, Easy checkout process and order processing. Will certainly do business again.

Date of experience: December 1, 2020
Canada
1 review
0 helpful votes
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I believe they give me the best price on the market I really liked the customer service quick response

Date of experience: December 1, 2020
Colorado
1 review
0 helpful votes
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Awesome company
December 1, 2020

Ordered my parts Monday morning and I had a tracking number by Tuesday morning. Also very fast delivery. I was thinking atleast a week wait and they are scheduled to be delivered by Wednesday. Also had one of the owners of the company email me directly to let me know where they where in the process. Very good customer service. I will be ordering from them again for sure.

Date of experience: December 1, 2020
Pennsylvania
3 reviews
0 helpful votes
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Great service!
December 1, 2020

I received great service as well as a good deal from Christopher Kolodzinski when ordering a set of Swift springs for my 2018 M4!

Date of experience: November 30, 2020
Illinois
2 reviews
0 helpful votes
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I sent Austin a DM from the fk8 groups on Facebook, he responded quick and sold me a great intake for my type R!

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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James was patient with answering all my questions and concerns. Highly recommended. No regrets or reservations with a recommendation for this company.

Date of experience: November 30, 2020
Florida
2 reviews
0 helpful votes
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Great Customer service
December 1, 2020

Received my order quick with no issues. Also, when I contacted the company they answer all my questions.

Date of experience: November 30, 2020
District of Columbia
1 review
0 helpful votes
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Great Service
December 1, 2020

Great Customer service and prompt response. I would recommend their company to anyone who are thinking about upgrading their vehicle

Date of experience: November 30, 2020
Pennsylvania
2 reviews
0 helpful votes
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Parts arrived quickly and were priced below competitors. Website was easy to use and has a good selection.

Date of experience: November 30, 2020
Florida
1 review
1 helpful vote
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Excellent service
November 30, 2020

I began a correspondence with James via auto forum on a Sunday expecting a response on Monday. Pleasantly surprised that he answered on Sunday and even helped me through some unpleasant (my fault) credit card transaction on Monday. The ordering process could not have been easier nor more professional. Highly recommend James at Vivid Racing.

Date of experience: November 30, 2020
Virginia
2 reviews
0 helpful votes
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Awesome customer service
November 30, 2020

Started with a Facebook message. From start to finish easy and smooth transaction! Will use them again in the future! Thanks Vivid!

Date of experience: November 30, 2020
Georgia
1 review
0 helpful votes
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Spoilt for choice
November 30, 2020

Incredible selection of parts and great customer service. Good prices.

I ordered a steering wheel. They quickly emailed me to verify the fitment. In the meantime I had changed my mind on the options and asked if they could still change the order. They emailed me quickly, over the weekend, and confirmed they were able to change it. Still need to get the part but so far I have been impressed with their responses.

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Really good service
November 30, 2020

They have so far given me a good customer service by telling me all the steps of when I should be receiving my equipment.

Date of experience: November 30, 2020
Lebanon
1 review
0 helpful votes
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Super anoying
November 29, 2020

You order then you dont hear anything from them. I am mailing them no response I dont know anything about my order its been almost two weeks now.

Date of experience: November 29, 2020
Canada
1 review
0 helpful votes
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Fast shipping
November 29, 2020

I bought a power steering kit and i got it 7 days later from US to Québec. Service was fast, no problems at customs and no hidden fees.

Date of experience: November 29, 2020
Arizona
1 review
0 helpful votes
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Great service
November 29, 2020

Ordered the street legal kit for a Honda Talon. Got it in 2 days just as I was told. Great Company to deal with.

Date of experience: November 29, 2020
Indiana
1 review
0 helpful votes
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Helpful
November 29, 2020

Salesman very knowledgeable of the products and very helpful with the overall experience. Will certainly use this site again!

Date of experience: November 28, 2020
New Jersey
1 review
0 helpful votes
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Great Customer Service
November 28, 2020

Quick response, professional advice. Great Price. Wanted big brake kit but not what everyone else hasso I went with Ksport

Date of experience: November 27, 2020