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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I will never order from this company again. I ordered several things from this site for Christmas and never received them. I have heard nothing from Viralstyle.
Asked what I need to do to exchange my order and did not get a reply. Would like to get a different size.
How can one be asked to rate the experience when that person has yet to receive the product? This is sloppy at best. If I received a telephone call or personal email from a live human being, I'd reconsider my rating and what I tell others about my experience with ViralStyle
Wonderful shirt and fast delivery! It was a Christmas gift and it came super fast. The shirt was great quality and print. My brother loved it.
Thank-you
The colors were not vivid on the black sweatshirt. I was very disappointed in the appearance of the overall product.
My husband loved the shirt. I only wish it had gotten here sooner. I would like offers about twice a month.
Was promised that the item would arrive within a maximum of 21 says over 4 weeks ago. Am still waiting. I bought this as a stocking stuffer for my father in law and never had the chance to get it to him.
Great way for me to represent Houston and our great sports teams! Very happy with my purchase and will be happy to order again if the opportunity were to present itself. Had seen people wearing shirts like this but just did not know where to find one.
Found a one-of-a-kind shirt an ordered it from viralstyle.com, before seeing reviews. Y'all had me scared and worried I was being taken to the cleaners, but I must say I am very pleased. My order was received before Christmas and the quality of the shirt I ordered and its uniqueness made my Christmas merry! Thank you viralstyle.com!
I was skeptical because of other's opinions on your FB page but I am very happy I ordered the t-shirt.
I still have not received my order. When I placed my order it was stated that I would have it by 12/24/18
Poor shirt and stamp quality. The color of the stamp is a disaster. Sincerily y feel so bad. It´s a fake shirt and fake stamp.
Product did not even look like what was ordered... and very poor quality screenprint at that. Company does not respond back to any correspondence.
I'm really happy with my purchase. The only reason I didn't give 5 stars is because I got an e-mail notification telling me my item had been delivered when it hadn't. Otherwise, I'm very satisfied with it.
I ordered a sweatshirt thru a campaign that was running until December 9. Altho I had the impression that the shirts would be printed and shipped when the order was received, it wasn't until I got my receipt that I was informed that the shirt would not be printed until after the campaign ended. This caused me some anxious moments until the shirt arrived just before Christmas. Other than that, I had a very positive experience here and will be doing business with ViralStyle again.
The shirts are great, family loved them. Look just as good in person as on site! My8 family loved them and I need to order more.
Good product, hilarious. Only reason I wouldn't give this 5 stars is the time it took to fulfill. Good thing I ordered early in December, didn't come until a couple days before Christmas.
I inquired about an exchange policy and no one responds. A response of any kind would be appropriate. I do not know where to go from here?
The website, service etc were excellent... very impressed. I feel the sweat shirt itself should be a higher quality material. It also is a little small. The logo is great.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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