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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I ordered the tennis t-shirt on Facebook and it was a very simple, quick process. It was delivered quickly and my husband loves it.
Placed online order for a shirt and everything about the shirt was incorrect. From size, color and style. With no resolution from Customer Service. And being a Christmas present I couldn't give the incorrect item. Have not received anything from the CS people.
I purchased a Giants shirt from ViralStyle and it was delivered in no time. The quality and size of the shirt was perfect! I would order from ViralStyle again! Love your products!
Somewhat satisfied not enough communication wasn't sure if it was going to be delivered in time. Ugh
I ordered a printed T-shirt as a Christmas present and the quality of the item was so poor that I had to buy an alternative gift. The printing on the shirt looked as if it was flaking off and the colors were faded. I immediately sent an e-mail to Viralstyle (10 days ago) to see about returning the shirt and still have not received a response.
I was very pleased that the order came in quicker than expected. However the shirt seemed to run on the smaller side.
This shirt is absolutely horrible, the size of the picture on the shirt in comparison to the shirt is way to small, and the picture itself is horrible quality and hard to see. I'm wanting a refund, but of course the site has now mysteriously disappeared. If someone doesn't respond to my email anytime I see one of your products pop up on Facebook I will warn people of the horrible products you make
Never ordered from them before. It was an easy purchase. They kept me informed & I received pretty fast. I would order again.
Purchased 2 shirts and both were blurry. The image was not done properly. For the money paid, the quality was sorely lacking. The blurry images and the colors were dull. Not what I had hoped for. Thank you
Got my shirts before Christmas and everyone liked their gift. I would order from Viral Style again. They were cute shirts and fit nicely.
I ordered the wrong size initially and emailed to see if they could change my order. I received a reply within 12 hours and the size was upgraded. Best customer service ever!
So glad I ordered this! My daughter was very surprised! I hope that there will be more items like this to order in the future.
No content, since I am very upset that a gift that I was expecting for a friend' s Christmas gift did not arrive in time. Today is the 25 and still the package is not here. Needless to say that this will be the last time I will use this web site,
I was so excited to order this for my daughter for Christmas. It arrived in plenty of time, which was great. She was so surprised and loved it. I washed it and most of the printing is now gone. I think one more washing and it will be the most expensive plain sweatshirt ever made.
It was great and got here before Christmas so that was even better. I ordered a lot of stuff online and some of it really close to Christmas and it all here before, so I am very pleased. Nothing was broken and it all works great. Thank you!
Not happy with this company at all; if these don't arrive this week, I will never order of refer anyone to this site.
The shirt arrived and the printing on the front is not only low quality it is crooked. I wasted $30 on this present and was embarrassed to give it.
While the product is amazing, I gave 4 stars because of the lack of communication/information regarding the shipping procedure. It was almost two weeks from the time the order was placed, to the time I received notification that the product was being made, and then another week to get a shipping notification. I would have liked to know this upfront, so I could plan on a backup as this was purchased as a gift.
Product looks just like the picture. My son received it as a Christmas gift and he loved it. Sizes are on point as well.
I was very pleased with the quality and the craftsmanship of these items. I would recommend this company and use them again.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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