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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Bought two mugs. One white and one red (paid extra for the red one). They sent two white ones. Ugh. My wife's favorite color is red. Stinks.
Items that were purchased have NOT been received. The two shirts which were purchased as Christmas gifts for family have been lost in transit.
Excellent shirt. My wife is a Bostonian and she loves the shirt. Covers every sport nicely. Nice selection of shirt designs.
Ordering was easy, did have to wait a few days for the order to "close" but I was given update and it was shipped quickly
I did not expect it to take so long for my two jerseys to be shipped. I received an email on Dec. 5 that my order had been created. I did not receive the order until Dec. 24th. Too long from placing the order until receipt.
Did not receive the hoodie yet my son left today, I will have to mail it to him. I sure hope it gets here today
Very satisfied! It arrived just in time for Christmas wearing, and it fits perfectly! I don't have 100 more characters to add.
I was very disappointed in the printing. I would think that for that kind of money the printing would be sharper.
I ordered a sweatshirt for an elderly uncle. It is specifically for him and is lovely. It keeps him warm, flattering color, and it arrived before Christmas.
Shirt was delivered timely and looked exactly like picture. Ordered a Large. Held it up to a couple of other large shirts and it was a tad smaller. This is disappointing because the material is all Cotton and it doesn't indicate pre-shrunk. Which likely means the shirt won't fit my son for long.
I ordered t-shirts for my parents for Christmas and for the price I paid, the shirts were not even close to quality. I expected the Guillain brand shirt but the printing when I received the shirts was already starting to crack and very low quality. I was disappointed.
Hello, I ordered this mug on 12/2/18. It finally showed up on 12/24/18, just in time for gift exchange, but it was so poorly wrapped that it was in about 8 pieces. I could only show a picture to my mother-in-law. Too bad! I need to return it for an exchange or refund. Thanks!
My dil was very happy with her sweatshirt and it did seem to be of decent quality. I was just a little disappointed because from the picture it looked like the print was in actual glitter as opposed to painted on.
I purchased mug on Dec 8th with a guarantee it would arrive before Christmas. I started trying to contact them on December 19th for update. Phone number is just an answering machine they never called back. Finally got through with live chat. They would never give a straight answer every reply was its mug at printer and on schedule to arrive on time. It seemed like I was talking to a machine. Never did get mug for Christmas. I WILL NEVER USE THIS COMPANY AGAIN
I ordered a shirt and even emailed back and forth with their customer service, who guaranteed it would arrive by 12/24. I also received 2 emails on 12/14 that said the shirt had shipped. It never arrived, so today (12/26) they are telling me that they had a tremendous response and it "will be produced and shipped" at a non-specified date!
From time of purchase to destination arrival verry lengthy. Tracking info not very helpful. Order preview was correct however 2 of the 5 shirts were not the specified colors when they finally arrived. Printing was as expected.
I was so excited to get this as a gift for my brother but the printing on the shirt is very poor quality, and fuzzy looking. Very pixelated looking and cheap. I now have to get home something else.
Really enjoy this. I have always wanted something from Pocatello High School. I really love it. The Pocatello Indians are not offended by the Chief Headdress.
Reason because I've not had any update on my purchase at all since I made it! I thought this was a legit website but it seems like it's alm false advertising. I really hope thats not the case...
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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