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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Expensive shipping with little to no communication that arrived too late for my Christmas gifting needs despite weeks of advance purchase. I bought a coffee mug not a living room set
The printed part looked very faded as soon as it arrived. I expected better for paying as much as I did for a shirt.
Was happy with my order, pleased with the quality. Don't have a 100 words can you just take what I wrote, not happy about having to write 100 words
Viral Style Sent My The Wrong Order? I Ordered KC Chiefs Red Crew Neck Sweat Shirt. They Sent Me Boston? My Ordered No# VS************** I Try To Concact Them? So I Can Return It
I paid for shipping, and I just got another bill separate from UPS. You guys are ripping people off. I then sent a email explaining that I was charged twice, and never got any response
It arrived quickly. It is worth the price. I would recommend it. This company keeps in contact often. You always know what the status of your order is.
Description said shirt was blend and shirt actually came in 100% cotton, also look for exact wording on website and shirt has been discontinued with website saying "possible copy right infringement"
WE DID NOT RECEIVE THE SHIRT WE ORDERED.
I SENT AN E-MAIL AND WE CALLED AND LEFT MESSAGE.
WE STILL HAVE NOT HEARD ANYTHING FROM VIRALSTYLE
Came in on time for Christmas... perfect size and the material was great. I sent an email asking if it would arrive in time and the customer service was great. They responded to my question and this is very important to me. The gift was a great success.
I ordered two shirts at the same time and only got one. I looked for the tracking and it says the same thing, that it was a facility. Just want to no where it is.
Everything went fine with the ordering and items arrived before Christmas which was good. The t-shirts themselves were fine. The colors just weren't as vivid as they seemed to be online. Overall everything went well and my son did like the shirt.
Sent numerous emails and they never responded until the very last day. It ended up arriving the Friday before christmas.
I ordered 5 shirts. 4 mens black shirt and 1 Pink woman shirt. The printing on the womans shirt is hardly readable because its white printing on a light pink shirt. It looks good on the ad but the actual one sucks. I wish I would of just got a black shirt. You would think you would use a darker lettering on a lighter shirt than the white lettering. But that's just me.
Ordered MAHOMES tee shirt got THE REDS. No idea who they are. Think it's a soccer team & Mahomes is KC Chiefs football.
Great product! The sizing and quality were very good. It was delivered in a timely manner. I would purchase from them again.
When I ordered this product it took weeks to get confirmation that my order was received. When the shirt arrived the print so so tiny it was not worth my forty bucks and the time to track them down. Very embarrassed to give this as a gift
I ordered multiple mugs on December 4. I was charged for all the merchandise at the time of the order, but I still have not received many of my mugs These were supposed to be Christmas presents
There is a very strong odor on the shirt, must be washed before wearing. I thought the was bling on the shirt, but there isn't. Do like the heart though.
Wrong color and sizes and customer support sucks! I need my order or refund! I have left VM and no response this is ridiculous!
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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