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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Chalk it up to marketing... I knew that the shirt wouldn't actually come with Tom Brady, but didn't figure out that the transfer design wouldn't look as crisp as the photo (in which the design was applied to the shirt with PhotoShop rather than heat).
Over a month to ship, all items shipped separately, 2 things shipped were not the items I ordered. As if writing this I'm still waiting on a coffee mug I ordered on 11/26. Do not recommend.
Item broken! Website weak. Product not only broken but of poor quality. Hard yo like and won't "bite" next time. Good idea but poor execution.
I ordered this product on Nov 29, it is Dec 28 and I still have not received. I hope the product is worth the wait.
I ordered the shirt and you kept me posted. I got it as scheduled and was pleased that I got it before Christmas so could give as a gift
I wasn't expecting it before Christmas but received it in time. Perfect size... and it was better than the picture. Thank you
I tried to order one sweatshirt and somehow 2 sweatshirts were ordered and charged to my account. When I received the shirts, one of them had 2 dark marks one the sleeve. I found this out after I gave one away. It took a week of stain removers and washing but it's mostly gone now but my sweatshirt appears faded and well worn and I haven't even worn it yet. Very disappointed!
I bought a "Texas" long sleeve shirt. The quality of the shirt was poor. The quality of the printing was blurry and bad quality. I tried to contact customer service and couldn't get a response. I showed the shirt to three other people to see if it was just me and they all thought as I did. I paid over $30 for the shirt that looked like it should cost about $10. The ONLY good thing about this company is their photographer. I will NEVER purchase a product for ViralStyle again. I was very, very disappointed with everything. I thought about returning the product, but simply didn't want to go thru the hassle. Avoid this company at all costs.
I wanted two blue mugs, ordered two blue mugs, but received two white mugs. Kind of a bummer. This is the kind of thing that happens when you order online. This is why in person shopping should be done. I cannot talk to someone about this, i just get to write this review. Whoo hooo
This was not what I expected and the trial period was only 7 days then you are charged. Then you are charged weekly for coloring pages! Trying to cancel was extremely confusing and hard to accomplish
I accidentally ordered two mugs when i only wanted one. They charged me for two and never responded to my request to cancel both mugs. I am still being charged for this amount and never got the mugs.
Everything was great except the body of the sweatshirt was a little snug compared to the shoulder/chest area. Maybe let customers know that the shirts are tapered in the waist & hip area.
I called several weeks ago inquiring about exchanging one of the 3 shirts I purchased for a smaller size no one ever contacted me
Sweatshirt is pretty, but the sizes are Definitely wrong! Way to small. I ordered a 4c I like my sweatshirts big, well it's definitely not ab4c
The screenprint quality is very poor. The different logos are incomplete as if the printer was "off line" somehow. I bought 4 t-shirts as holiday gifts and the recipients are appreciative, but I am very disappointed in the quality.
Over a month i ordered my product and I still have not received it. I filled out a customer service request form and still have not heard back
I placed this order on Dec. 3,2018; did not hear from site until I contacted them over 2 weeks later. Customer service said they wouldn't guarantee shipment, and when I read other users experience with this site (products never shipped, but credit card charged, no response from customer service, etc.) I contacted customer service again to completely cancel my order. Only then did I receive a shipment order.
I ordered 2 mugs at the exact same time. One was the mother-in-law trump and the other was the father-in-law trump. The father-in-law one arrived with a broken handle on 12/24 and the mother-in-law one has yet to arrive.
This was such a funny fun Christmas gift to give to break all the political tension in our family, haha. My father in law loved it and everyone thought it was funny.
Thanks for bringing families together, again!
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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