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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I purchased 3 shirts to get the 15% off. The site kept bringing me back to the beginning after I had choose a shirt for my cart. The 15% off MUST had ended at midnight, which I was unaware.
Part of my order came in with no problem. The other part hasn't been received. I've sent an email to viralstyle support received an automatic reply and nothing else.
Great overall experience. I would recommend this company. Shirt looks great and it arrived before Christmas.
Some of my orders are not on time but was in good condition. Very Satisfied customer Thanks, Will be ordering more Shirts..
I ordered two t-shirts. One was as ordered. The other was a completely different shirt than the one ordered. Useless to me. Having trouble returning.
My printed shirts were received in excellent condition and sized just right. Quality as well as outstanding craftsmanship
Purchased two tee shirts, received the first one right away. I contacted the company that day because it was poorly screen printed. I wanted to return it for Refund. I have since contacted them three times without any acknowledgement! The second shirt arrived on Christmas Eve and was fine, looked wide though, and nothing to write home about. VERY disappointed in this company!
Shirt was good quality. Took off one star because screen design was slightly slanted but otherwise thought it was a good shirt. Gave it as a gift and recipient really liked it.
Very pleased with the merchandise. The only complaint I couldn't track were it was and was not given an estimated date of arrival. Overall very pleased.
Was satisfied with this purchase. I would buy from them again. The shirt was everything I expected and more.
Ordered a shirt and when it arrived it had ccuts in the back. Called viral style and they replaced it with no problem
I am still waiting on an order that was placed a month ago. Not sure why it is taking so long to forfill an order of two shirts.
The print of the sports team
Is blurry and looks like a third grade art project. Very disappointed as the web site made the item look very professional
I ordered 3 Items in early Dec. I received 2 of the items and contacted them via email to tell them of the missing item. They emailed back saying they would look into it. As it stands now they are saying the packing slip said 3 items were delivered. I am a woman of my word I would not say I didn't get it if I had. The item was a women's crew neck shirt XL, I paid $25.99 for something I didn't receive. I would appreciate some help with this.
The picture of the shirt online, and the shirt that I received to give as a Christmas present, looked absolutley nothing like the picture. The logo was extremely small and the quality of the logo was not even close. You could barely tell what it was. Very disappointed.
We were pleased with the product but it was ordered at the beginning of December and barely got it in time for Christmas.
I love the shirts and my friends and I think they are awesome. However, not only did shipping and delivery take way longer than anticipated (delivery several days after tracking indicated it should arrive,) but one of the shirts was not the color I ordered.
The product is good. They made a mistake with the name on one of the pieces but I sent them a picture and they immediately refunded my money.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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