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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I ordered 2 shirts for husband for Christmas, and one for me with Grinch image on them. The image could be better and sharper, but still we love them. They were received in 10 days time. Great service.
It's impossible to reach them if there is an issue with your delivery. They don't have an actual phone line to receive you on, and they don't seem to have any intention of addressing my shipping issue. They literally took my money and haven't given me what I bought (and they have it because it was shipped back to them). Still waiting for basic human treatment.
Silkscreen was done very poorly. Emailed for request to return, but did not receive a reply. Would not recommend.
Ordered November 16th, received December 24th.
Not sure why it took 5 weeks. No order updates. Nothing.
It was great service and great product! Thank you for your excellent customer service! It made it here by Christmas also. Great company and again great service! Thank you for your speedy delivery!
The shirt came as promised, was the right size and my husband loved it! He has already worn it. Thanks.
Got this shirt for my husband as a christmas gift and he absolutely loves it! Great fit also. He is a die hard RED SOX fan!
I bought a sweater I really liked. They made it and notified me once it was on the way and when it arrived. I'm happy I found out about Viralstyle I will defiantly be purchasing more!
I ordered our Boston sports teams t-shirts in November. After ordering, I realized the sizes were unisex. I contacted Viral Style with my concern about sizing. I was assured that my order would be cancelled and received an e-mail verifying that I would receive a credit on my card. Then I reordered the shirts in larger sizes. I received no credit, and in fact, have been charged twice for the shirts. Only received one order. Can you help?
The shirt took 3 weeks to be delivered. That is way too long. Arrived the day after our celebration.
Easy ordering, acceptable wait time, and perfect fit. Sorry my "experience comment" didn't reach 100 characters, hence, I was forced to add this useless comment to reach the 100 minimum.
This item was a gift. Will follow once the person has a chance to open it. Package arrived on time and in good condition.
Experience was good but quality of product poor poor trsnsfer looks nothing like website waiting on return instructions
I received my shirt with good workmanship but the colors were not bright and somewhat dull. Disappointed.
Ordered 12/9. History says pre-shipment 12/14. Not received as of 12/30. Am anxiously awaiting. Please help.
Cheap torn tee shirts arrived the day after Christmas and to embarrassing to give as a gift. Still waiting for an answer on my refund / return request.
The mugs are great, but I was expecting blue, like I ordered, not white. Even if it's the rush of the holiday season, you MUST double check all orders. (I know this because I was in the business of packaging and shipping thousands of orders.)
It was very easy to order the Ohio State Shirts that I wanted. They came before Christmas and were as described. Overall very happy.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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