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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Can't review item bc I have yet to receive anything has been in pre-shipping status for a long time with no updates. Some updates would have been greatly appreciated
UPS to USPS does not work for tracking... Customer service does not reply. Would not recommend to family/friends.
Excellent quality. Fast shipping service Will certainly purchase from this company again. Family member very excited receiving as an Christmas present.
Was pleased with the tee shirts. Keeping me informed on the delivery details was excellent. Delivery was delayed a couple of days which was the fault of USPS.
I've ordered 3 different items during the Christmas shopping season. Everything arrived very quickly without adding extra shipping and all was good quality. I have already recommended to several.
Never received item ordered it on November 16th and it is December 28th. It was promised by Christmas and they offered no resolution. No they dont even answer the phone.
The person I got the Cincinnati hoodie for was thrilled with his gift! I like when you can order specials online. I will continue to do so in the future.
I ordered 2 t shirts for Christmas gifts. I placed the order on Dec. 11. I received an email on Dec 14 that a shipping label was being created. There has been no tracking information since. I contacted customer service 5 days ago and still no reply. It is now Dec 28 and I still do not have any answer or my order. I'm very disappointed.
My husband loved the gift of two tee shirts that I bought him, but do not understand why it took so long to get here!
This was my first time ordering from this site. What I received was not what was advertised. The image is horrible and the quality is not there. I reached out to their customer service and was told to provide proof via images. I did this and now I can't seem to get a response back so I can get my refund. Horrible experience all the way around and a waste of $35.00. Would not recommend ordering from this site at all.
I have tried to get in contact with them about an exchange for the right size, brand and color. Also half of the print was just a black blob. Will update if I get in contact.
Update 12/31/2018
I have got an email back. They will be sending and reprinting my order free of charge.
My friend loved their gift! I'm glad that I can find the kinds of pop culture, relevant shirts at a good price.
Color disappointed, size sm and med almost same. I still have not received all I ordered! Cheap looking, but then hard to know due
I received the wrong item -- I've attempted to contact support but receive no response beyond the automated notification.
Save yourself the trouble -- Avoid them.
I am not usually one to purchase on impulse, but had to make a quick decision here because I saw these fairly late in the promotion. I'm happy to say the T-shirt and hoodie I ordered were exactly as pictured. Very satisfied with both items.
The order was smooth, came earlier than expected but quality of pictures was mediocre. The Gildan sweatshirt it was printed on was good quality, although you can get those at any craft store. Overall, I'm happy but really wish the print wasn't grainy - almost as if a jpg was enlarged too much.
Absolutely terrible! Ordered 12/3. Did not receive until 12/23. I received 2 shirts but ordered 3. Still have not gotten a response from their "excellent " customer service. And the quality is not what it looked like in the pic. Very disappointing.
Smooth sailing from order to delivery, Very satisfied with the product. Was a Christmas gift for my daughter who is a huge Lindsey fan, she wore it to work the next day.
As a Christmas gift I ordered my husband a size large grey hooded sweatshirt. I received somebody else's order. I now have to figure out how to send it back. Red sweatshirt?
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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