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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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When you pay that much for a single t-shirt and then you get the t-shirt and the printing on it is all faded out and it looks like you've had it for a year that's not a very good job at all I have started a trouble ticket for this and would like a refund immediately
Easy to order, good communication on shipping, arrived rather quickly, and shirt, hoodies and Tees are Fantastic
The fit was great - love the shirt- price was right - will purchase from you again.
Thank you- not much of a talker
Product looks ok (even though expensive), but did not arrive in time for Christmas. Should not take 2+ weeks to ship.
My teen boys loved them. I only didn't give a perfect score because one of them I ordered took such a long time to arrive. And tracking indicated that it sat there after printing for 7 days before it was shipped so not sure if it was a postal problem or not but didnt arrive before Christmas. Otherwise everything else was as promised.
Not Happy with the color of my shirts. I bought Miami miracle the colors are not Miami colors not even close to what the were displaying. I bought the Grinch n beer shirt that colors not as bright like it should be but I can handle that one but not the Miami miracle one.
The shirt looks awesome but was suppose to get before the 24th then the 27th and did not receive it till yesterday.
I love my shirt. I am happy with my purchase. Very prompt service. Thank you. I would reccommend your site to others.
I ordered shirts and notice that after I ordered the first shirt in grey I wanted another in a different size. I just changed the size and didn't realize that it went back to a default color. Immediately after I ordered I tried calling and emailing and didn't get a response from message I had to leave on phone because no one answers they finally e mailed back after a week.
I'm trying to get a refund now. We are not happy with the product. The color of the shirt does not represent the team that we brought the shirt for.
I like the stuff I bought but I wish the sweatshirt could be longer. I am hoping to buy more as soon as the grinch shirts start again.
The shirts are way over priced. The quality of the shirts is very poor, worse than a $5 walmart shirt. Tried leaving a message for customer service and never received a phone call back! Wasted a lot of money ordering from this company!
While promised to arrive before Christmas, it was late and arrived after. Mug appears as advertised.
I Will not order from company again. Poor quality and it took a very long time to arrive. Will only order from Fanatics in the future.
I ordered your product and was told that delivery would occur in time for Christmas. That did not happen and ruined the gift idea as well as the impact of giving it with the entire family around. This was terribly disappointing for us and there was simply no reason for it.
The quality was not good (shirt itself was fine but screen print on it wasn't good). Also, emailed them about shipping and never heard back.
Absolutely loved the Grinch shirt, my Dad loved how personalized it was! Couldn't have found a more perfect gift!
Late arrival for Christmas and then it was the wrong item. Extremely frustrating when you order something as a gift and then can't use it because someone wasn't paying attention when it was packaged.
My mug came in completely shattered due to poor packaging. I wrote to customer service and never heard back.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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