business logo of Vevor

VevorReviews 2,511

4.3

From the business

Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.

From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.

We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.

To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.


vevor.com
Rancho Cucamonga, CA, United States
+271
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days
Pennsylvania
2 reviews
0 helpful votes
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Cart
March 21, 2024

Fast shipping great price, look forward to buying another item

Date of experience: March 20, 2024
New Jersey
1 review
0 helpful votes
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Good stuff
March 21, 2024

New synthetic winch rope is a huge upgrade to my old one. Easy install. Really nice rope.

Date of experience: March 20, 2024
Georgia
1 review
0 helpful votes
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You Had What I Needed
March 21, 2024

Thie is exactly the jack I was looking for at a price I couldn't believe! I received the product in about 3 days. I couldn't be happier!

Date of experience: March 20, 2024
Minnesota
1 review
0 helpful votes
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Table top protective cover
March 21, 2024

Wanted a clear cover for table with uneventful top received what I ordered in timely fashion and it did the job perfectly

Date of experience: March 20, 2024
Virginia
1 review
0 helpful votes
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Hydroponics set
March 21, 2024

Came as when promised easy to put together.less than 10 min

Date of experience: March 20, 2024
Pennsylvania
1 review
0 helpful votes
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Supreme
March 21, 2024

Fast shipping. Product was as advertised and worked correctly

Date of experience: March 19, 2024
South Carolina
1 review
0 helpful votes
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Great Value
March 21, 2024

Excellent product delivered as promised. Really good quality product for the price.

Date of experience: March 19, 2024
Idaho
1 review
2 helpful votes
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It quit working during the first use.
March 21, 2024

My ultrasonic cleaner went completely dead on the first use. The customer service department will not honor the promised 30 day no hassle return policy. First they wanted me to wait weeks for a replacement part I would have to install myself. When I rejected that they offered to return one third of the purchase and let me keep the useless product. No telling what they'll say next.

Date of experience: March 19, 2024
Vevor .. — Vevor Rep
over a year old

Dear Mark,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Arizona
1 review
0 helpful votes
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Grid wall
March 21, 2024

East assembly and perfect for art show. Great for art show

Date of experience: March 19, 2024
Minnesota
1 review
0 helpful votes
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Customer is happy
March 21, 2024

Good products and my customers are very happy.
I would highly recommend

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Great products
March 21, 2024

Never made a bad purchase from Vevor. May not be top quality but for a homeowner they're perfect and at a much better price point.

Date of experience: March 19, 2024
California
1 review
0 helpful votes
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Great Product At A Fair Price
March 21, 2024

Purchase both the meatgrinder and scales, both products were shipped out quickly and were received and advertised. Had the opportunity to use both products meatgrinder work exceptionally well, making 80 pounds of breakfast sausage. The scales were very easy to set up and work flawlessly as well

Date of experience: March 19, 2024
Indiana
1 review
0 helpful votes
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Some tweeking
March 21, 2024

Most things are as expected, some need minor fixing. I know I'm getting Chinese items, so I'm aware of the chance of lower quality with some items. If you need a part, it can be difficult to get, but usually worth it.

Date of experience: March 19, 2024
New York
2 reviews
0 helpful votes
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Satisfied customer
March 21, 2024

Great products and shipping is right on track, on time, products are strong reliable products, they have no junk and everything is at a reasonable price, it's a pleasure doing business at vevor

Date of experience: March 19, 2024
Wisconsin
1 review
0 helpful votes
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Thumbs up
March 21, 2024

This thing is the best, kept the dust to a minimum, I hooked up to my shop vac which really helped, love the led lights helps to see very well. It is a touch heavy but not bad.

Date of experience: March 19, 2024
New Jersey
1 review
0 helpful votes
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I purchased a sump pump battery backup system from this company on 03/10/2024. It was delivered quickly on 03/12/2024. I first tested the inventing function. It worked fine. I was happy for a short while and decided to buy a second unit.

After placing the order for second units. I noted that the first unit does well for inversion, but can not charge the battery. So I tried to cancel the second order a few hours after placing the order. But the their website did not let me cancel the order. Since their website clearly states that they have "30-day No-hassle Returns" policy, I was not worried about it.

After receiving the second unit, on 03/14/2024, I contacted Vevor customer support to return the first unit. Unfortunately, the support, named Ileana, did not issue a RMA number or process the return. She asked me to take a picture of the machine. I felt this company did not do what they promised on return practice and do not want to do any business with them and decided to return both units. So I took the pictures of the both units and sent to her. Later, I tested the second unit, it also defected. It randomly poped up an error message F03.

One day after sending pictures of both units, the same customer support emailed me and wanted me to make videos and send them to them, otherwise they do not process the return. What a "30-day No-hassle Returns" return practice!

I decided to write this story to the public. So that buyers be aware that they do not keep their "30-day No-hassle Returns" promise/policy at all.

Date of experience: March 16, 2024
Vevor .. — Vevor Rep
over a year old

Dear John X Wang,

We're really sorry for what you have experienced on Vevor.
We express our heartfelt gratitude for the valuable recommendations you have provided.
Your suggestions are highly valued and will serve as a vital reference for our ongoing efforts to enhance and refine our services.
We have sent an email to you.
Beg your pardon and understanding.
Any issues, please let us know.

Have a great day.
Vevor Team

Florida
2 reviews
2 helpful votes
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I ordred a new expensive mailbox 160.99, I got a damaged and unusable one, bumps, searches, missing paint, bolts and shelves, this is the response I got = Dear Customer

Thank you very much for contacting VEVOR Support Center.

The logistics violently dropped and damaged,, the sheet metal workers were asked to shape, weld and repaint the parcel box, it does not affect the use, thank you!

If you have any other questions, please feel free to contact us.

Best regards
VEVOR Support Team

Date of experience: March 13, 2024
Vevor .. — Vevor Rep
over a year old

Dear Ricardo Varona,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

New York
1 review
1 helpful vote
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Decent quality but not enough for 4 stars
March 18, 2024

Product is okay. Not amazing but there are things needing improvement

1) stitching
2) tougher material outside and inside. It's a steam room. Needs more durable material
3) okay to put together but tough if you can't pull the cheap material over the poles without ripping said cheap material
4) a longer hose for the steam room.

I would like a refund as this is cheap material for $170.

Customer service can call me.

Date of experience: March 8, 2024
Vevor .. — Vevor Rep
over a year old

Dear R F.,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Maine
1 review
0 helpful votes
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Greenhouse Fan
March 8, 2024

My order was delivered very quickly and was just what I ordered. I was impressed with the quality of the product and how Vevor kept me informed every step of the order and delivery process.

Date of experience: March 8, 2024
New Mexico
1 review
0 helpful votes
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It was fine
March 18, 2024

I really don't like the machine but it works the numbers all fell off the bucket of machine looks like it going to rust it's dented so far the gage is working I wouldn't buy it again

Date of experience: March 8, 2024
Vevor .. — Vevor Rep
over a year old

Dear Brenda,

We're really sorry for what you have experienced on Vevor.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team