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VevorReviews 2,523

4.3

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From the business

Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.

From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.

We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.

To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.


vevor.com
Rancho Cucamonga, CA, United States
+271
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Vevor Reviews Summary

The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Bucket Forks
January 25, 2025

Great price! Great product! Heavy-duty and strong! Easy to connect to skid steer bucket.

Date of experience: January 15, 2025
Virginia
1 review
0 helpful votes
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Everything I have ordered has been timely delivered without charges. I am happy with my purchases and will continue to go to the Vevor site. What's not to like good service and good prices.

Date of experience: January 15, 2025
Massachusetts
1 review
0 helpful votes
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Perfect!.
January 25, 2025

After watching the Vevor drill grinder model B with CBN & SDC Wheel on YouTube, couldn't wait to purchase this sharpener, its so easy to use, each drill basically takes about a minute or two.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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Just what I needed
January 25, 2025

Will work well over my sliding glass doors!
Only problem I might have is the center bracket!

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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Great pricing good product
January 25, 2025

Good Communications fast delivery well packed good product

Date of experience: January 15, 2025
Illinois
1 review
2 helpful votes
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Products slightly damaged in shipping. No help and passed the buck. They didn't help at ALL. Customer service is slow and almost non-existent. They're great until you have an issue. Weeks to even get an answer.

Update: Once this post was made they changed there stance on support and decided to give me a refund instead. All I wanted was replacement parts to start with. It is a quality product that had some damage.

Date of experience: January 15, 2025
Vevor .. Vevor Rep
7 months ago

Hello John,

We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.

A full refund of 1 damaged set has been successfully applied for you.
Regarding Part H, it is not a necessary component for installation. You can choose not to install it. It is used to be locked on the side of the cabinet to limit the position.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Pennsylvania
1 review
0 helpful votes
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Quick shipping, good product
January 25, 2025

My item shipped quickly and appears to be of high quality, but I have not used it yet. The price was within my price range and the best that I found while doing my search.

Date of experience: January 14, 2025
Tennessee
1 review
0 helpful votes
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Superb product
January 24, 2025

Originally, I purchased two of the smaller popcorn machines and they were too small for my use so I contacted customer support. They gave me a credit and I ordered the next size up, which was absolutely perfect for my application.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Good product!
January 24, 2025

Good, website,easy to manage! Good products, super fast delivery!

Date of experience: January 14, 2025
Maine
1 review
0 helpful votes
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First time order, but not the last
January 23, 2025

Great product catalog, descriptions were thorough, order process was quick,items arrived very quickly, quality was more than expected.,z

Date of experience: January 13, 2025
Colorado
1 review
0 helpful votes
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GOOD PRODUCTS
January 23, 2025

Everything I have purchased is good quality at a great price! I am 100% satisfied with every item.

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Terrible customer service
January 23, 2025

You have the worst customer service,you solely make the sale and hope No issues

Date of experience: January 13, 2025
Vevor .. Vevor Rep
7 months ago

Dear customer,

We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

We have assigned a service specialist to address your issue and we will send you the message/solution or further details within 24 hours via livechat. Please check your inbox. Our team will be sure to help you sort it out!

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

New York
1 review
0 helpful votes
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Worked great but quit working already
January 20, 2025

Worked great but after less than 3 tanks of fuel it now has an error 03

Date of experience: January 9, 2025
Vevor .. Vevor Rep
7 months ago

Hi customer,

We are sincerely sorry to hear this about your item.

We have created a customer support ticket 404386152122368 for you to follow regarding your issue. Our customer support will contact you within 24 hours. Please check your email later and reply to us through this ticket to resolve your issue.

We will do our best to help you. Thank you for your cooperation.

Best regards,
Vevor

Oregon
1 review
0 helpful votes
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I love Vevor... they're just great.
January 19, 2025

I don't know exactly how they do it, but they're fantastic. I've only ordered a handful of things from Vevor and they are way cheaper than anyone else, but the quality is better than some of the budget brands... I'd put it on par between craftsman and harbor freight at less cost.
Out of the 3 things I've ordered, I had a slight issue with one (technically, it was my fault) but Vevor was able to help and resolve my issues.
Their customer service team was great the one time I needed some help with the issue mentioned above. It had to deal with laser alignment and the customer service team had to go back and forth between their asian country counterparts and back to the US, so it was about a day between responses. But they sent videos that they recorded just for my specific problem.
If Vevor has the item i'm looking for, i'll always choose them above harbor freight, amazon or lowes at this point.

Date of experience: January 9, 2025
Illinois
1 review
0 helpful votes
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Great value
January 18, 2025

Arrive on time, product was good quality true ro description

Date of experience: January 8, 2025
Canada
1 review
0 helpful votes
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Very satisfy
January 17, 2025

Got the product faster than expected and the product was pretty good quality for the price I paid.

Date of experience: January 5, 2025
Canada
1 review
0 helpful votes
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Pleasantly satisfied
January 14, 2025

Shipped rapidly
Delivered rapidly
Installed!
Will use again.

Date of experience: January 4, 2025
Massachusetts
1 review
0 helpful votes
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Great product! Very fast delivery!
January 14, 2025

Product works great! I ordered and received the item the next day! Very impressed with everything!

Date of experience: January 4, 2025
California
1 review
2 helpful votes
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I ordered two of the same product and unfortunately one of them is faulty. I contacted customer service by chat and was told they would forward my feedback onto the appropriate team and I could expect a response in 24 - 72 business hours. This is very unacceptable as I order two of the product because I needed two of the product and now the timeline of my project has been put into jeopardy. I would have expected the customer service agent to have the authority to send me a replacement product right away.

Date of experience: January 4, 2025
Vevor .. Vevor Rep
8 months ago

Dear Customer,

We are sorry for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.

Our technical team is reviewing the fault issue of your product and we promise that we will get back to you within 48 hours and give you a satisfactory solution. Thank you for your patience.

If you have any further issues, please feel free to contact us.

Best Wishes,
Vevor

Canada
1 review
0 helpful votes
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La date de livraison prévue 28 déc.
January 14, 2025

Je l'ai reçu le 31 déc.
Si je vous compare à d'autres leurs dates de livraison son précis et si je commande chez vous je ne pourrais pas me fier à la date de livraison, donc si j'ai besoin de quelque chose pressant quelle est la garantie que j'aurais le produit ça temps.

Date of experience: January 4, 2025